Money-Back Guarantee

We realize that for some of you, creating custom products online may be a new concept. With that in mind, we have rigorously tested our fulfillment systems and found the best balance of automation and human supervision. Customized goods are generally not accompanied by guarantees, but Custom Ink is changing that:

We deliver high-quality products - products that look just like what you created on our site - and we do so on time. If the custom products you receive differ significantly from what you created at CustomInk.com, if the goods are otherwise flawed, or if your order arrives later than promised, please contact us to discuss the best resolution for you and your group. From replacements to refunds, we offer a variety of options so we can make it right!

Fill out our easy to use problem from to report an issue with a recent order.