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Uncensored Customer Reviews
Here's what recent customers had to say:
I stumbled across CustomInk by doing a web search and boy was I happy that I did since I was looking for something specific! The website was easy to use and I love how a demo video was provided for first time users. The design process was super easy as well. The only thing I would recommend is adding an Air Force insignia to the clipart...I had to do another web search to find one and upload it onto the shirt (all the other branches were covered). I look forward to doing business with CustomInk in the future!
We have the HIGHEST regard for customink.com. A team consisting of US Embassy (Jordan) and UN personnel ran a 242 km relay race from the Dead Sea to the Red Sea. We ordered our team shirts with little time to spare. After working with customink's supportive customer service representatives, we felt confident that our order would be executed on time and with our specifications. Not only did the shirts arrive to our overseas address within 2 weeks, they were of high quality and matched our submitted design exactly. We are impressed with the professionalism and the quality of customink's team and products. Many thanks from the Marine, Army, Air Force, USAID, and UN personnel for making our racing experience comfortable. The team won "Best Embassy Team" in the competition and placed 4th overall out of 38 total teams!
I have to tell you guys: the customer service experience was among the best I've ever known. We had a problem with our original logo choice (it was copyrighted), and when I found out, I was very concerned that it would affect the delivery date. The customer service reps not only helped us get the logo situtation straightened out, but they helped us perfect the design, and they checked back with us numerous times to make sure everything was to our liking. We're an Air Force intramural team, and we got several e-mails thanking us for our service, which is always appreciated. Everyone had a great, helpful attitude. After our logo troubles, our jerseys still came in three days early. Simply astonishing! So thank you for everying, and I hope your customer service attitude never changes.
Thank you for the superior customer service! Your personnel were easy to contact and work with and answers to any questions I had were prompt. Thank you also for offering shipping to APOs. The t-shirts brought some pride and high spirits to the Air Force guys over here in Kuwait!
I was initially very pleased of your customer service until I found they failed to mention I needed to approve my proof. Failing to do this made my order 3 days past when I needed them. This is a big issue for because I specifically paid extra money for a rush order because I need these items before a certain date, which did not happen. So in return my Air Force softball team failed to show up in uniform. Even though you were able to rush my jerseys to me after this big fiasco I would still rate my overall experience to be horrible. I am sad to say I will never order form custom ink again and refuse to refer any to this company.
CustomInk provided our softball team with an amazing product that even beat our expectations. The best however, was the Customer Service. Jamie Ellis was our T-Shirt Ambassador and she was phenomenal! You could tell she cared about our team, getting our team a quality product, and having that quality product delivered on-time. We will use your company for every sport now that we know we are treated like Champions. HOOAH SMSgt Eric B. Soluri, United States Air Force Security Forces
Box Elder, SD
Fantastic, called Customer service for support, they were very helpful in helping my Air Force group save money with our tight budget. Also helped guarantee delivery before when i needed it by. Website very easy to use. overall, I really like your company. would reccomend to others, and use again. Only suggestion, Why don't you have a military discount? even like 5%, just something to let our Members know you recognize their efforts.
Storrs Mansfield, CT
Very happy with the treatment I got from your customer service, but especially the artist that tidied up my terribly pixilated artwork. The fabulous job that was done was best exemplified by other co-workers that are former ex-Air Force tech controllers. I will definetely be following up with future orders from your company.
On behalf of the Camp Eggers Air Force Top III Association located in Kabul, Afghanistan, please send out a huge Thank You to everyone in your organization and especially we would like to Thank everyone for their professionalism and for the outstanding customer service that we received during this order.
We liked being able to make our own designs and the T-shirts look great. We got them in time for our event, the graduation of our son (brother) from Air Force Basic Training. It is great that military families can rely on a company such as yours. Great job!
I would like to see a women's model on the men's shirts. Not all women like a tight fit and to see how the shirts look on either would be helpful. I do like how your company let me mix and match the colors of the shirts. More veteran symbols would be nice, Air Force symbols, Iraqi ribbons, ect.,
I was especially happy to receive the T-shirts before our first performance even though they had to ship through APO. Your staff was very helpful in expediting the shipment as completely as they could from your end. Thank you very much. Our Children's Choir already has performed with the United State Air Force in Europe Band and received the USAFE General's personal honor coin. They looked wonderful from the stage in their new shirts. Thanks.
Custom ink has been very helpful and professional with my order. My son is graduating form the Air Force and their product is going to make his day even more special. Thank you Custom Ink Heidi Lieberman
Pompano Beach, FL
I ordered a shirt for my boyfriend who is graduating air force boot camp! I found greT art work that I was Able to put on my shirt! The quality of the short and the printing was everything and more then what I expected! Delivery was so fast! The live help was always very knowledgeable and helpful with assuring me I would have my order no later then oct 4 and I received it 1 week earlier then that date! Amazing! My only complaint is the shirts run HUGE! I would of been find with a medium! Thanks for a great shirt! I can't wait for my boyfriend to see it next week!!
Slumber Parties By Carolyn,
It was everything I expected and more! I can't wait to wear it to my boyfriend's air force graduation. Thank you so much!