Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.7%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
3/13/15 at 10:15 am eastern... CustomInk.com

The shirt I had made is the shoulder patch and tab worn on my Army uniform. It is from the 56th Field Artillery Brigade (Pershing) which I served in during the mid to late 70's. The colors and the print job blew me away. It is an exceptional shirt and I will wear it with pride. The problem is the general public will not know what it is or what we did in Germany, holding the Soviet Union at bay. They were scared to death of Pershing. But I know what we did. AS they say in the Navy "WELL DONE" I will order from you again.

Louis N.
Nickell's & Scheffler Restaurant,
Alexandria, VA
Overall Experience Wow 5
Order Again? Yes
2/3/15 at 12:04 pm eastern... CustomInk.com

Easy to navigate web site - WOW! Fast and responsive web site - WOW! [*could just be my 150Mb connection] Easy t-shirt designing - WOW! Fast response via email - WOW! Very courteous "T-shirt Ambassador" - WOW! Fluent English speaking "T-shirt Ambassador" - WOW! Free artwork touch-up - WOW! [*perfected my artwork] Screen-printing - WOW! [*artwork and screen-printing popped off shirts] Delivered on time - WOW! [*came through when ordered at the last minute] Affordability - Great! [*you pay for what you get - price drops with quantity] I have placed two orders with CustomInk.com and each time I bit my nails because I did not know what to expect using an online company. Both orders went as perfectly as this order went. CustomInk.com has nailed the art of custom screen-printed shirts! I am sharing my email that I sent to CustomInk.com (below) in addition to the above quick notes about their web site, service and product - all I can say is CustomInk.com is nothing short of AMAZING! I am a lifer - to use a phrase from the Army days. I will never use anyone else for custom screen-printed shirts! I am placing my 3rd order today - 02-03-2015! -----Original Message----- We got the shirts as promised on Friday and the shirts were nothing less than perfect (including the free art work touchup)!! I will NEVER use anyone else for custom shirt orders. EVERYONE loved the shirts! People kept asking where we got them done. We "out did" the Jones' - to use an old phrase. Someone showed up with locally created glittery shirts with iron on vinyl looking letters hot off the presses and they came up to us and said our CustomInk.com shirts were amazing.

Dominic P.
Avon, IN
Overall Experience Wow 5
Order Again? Yes
12/20/14 at 10:01 am eastern... CustomInk.com

I can't say enough about CustomInk!! You guys are amazing... Truly!!! You have blessed me BEYOND anything I could have asked for.... KRISTEN was awesome and kind and CARING at a time when I needed it very much. This order was a unique one and as an Army mom it was also a tearful one... The nature and reasons behind this order. Kristen was amazing and I highly recommend you reward her appropriately. She was so amazing with me and I will never ever forget her professionalism and compassion. Sincerely, Melissa Horton

Melissa H.
Riverside, CA
Overall Experience Wow 5
Order Again? Yes
12/16/14 at 9:15 pm eastern... CustomInk.com

Customer service was excellent. I will order again from Customlnk. I only accidently found it on the web while searching for a US ARMY design. I actually spoke with at least three "real" salespersons and they all know of my experience with the previous. Therefore; I never had to repeat my order. That was great!

Zora D.
Lees Summit, MO
Overall Experience Wow 5
Order Again? Yes
11/28/14 at 9:31 am eastern... CustomInk.com

Great team, expecially Mia from your help/chat line. We needed the product for a Air Force vs Army flag football game and your team made it happen. Awesome professionals!

Patrick M. - Sergeant Major
5th BCD,
Honolulu, HI
Overall Experience Wow 5
Order Again? Yes
11/27/14 at 11:44 am eastern... CustomInk.com

I wasn't sure how the shirt would turn out so I was defiantly nervous. But, I got my shirt last night and I can honestly say I'm in love with it! I ordered the shirt so I could show off my support for my boyfriend who's in the United States Army and I can't believe how amazing the shirt looks.

Shay B.
Jonesboro, AR
Overall Experience Wow 5
Order Again? Yes
10/24/14 at 11:31 am eastern... CustomInk.com

You Kings & Queens did a marvelous job. Kudos to all whom worked on this project. I love it, and you guys get a big Army "Hoooooooah" from me. Salute to you all.

Allen B.
San Jose, CA
Overall Experience Wow 5
Order Again? Yes
10/11/14 at 11:59 am eastern... CustomInk.com

Your customer service is superior! Specifically, Abigail Allen walked me through the process; clearly explained my options; and provided me with a number of suggestions that helped our small squad of Army veterans get a superior product. Additional members of your team helped talked me through the final details of the printing and delivery options. It was a great experience and I look forward to working with you team in the near future.

John F.
Centreville, VA
Overall Experience Wow 5
Order Again? Yes
8/3/14 at 6:58 am eastern... CustomInk.com

This website was the only one where I could fully design a shirt the way I wanted it. Thank You! - SPC. Aaron Jameson 91B U.S. ARMY RESERVES

Aaron J.
Waverly, WV
Overall Experience Wow 5
Order Again? Yes
7/28/14 at 11:22 pm eastern... CustomInk.com

Is it possible to have the design we had made saved to continue to order from I'm in the army and we constantly need new shirts for events and physical training my unit is planning on buying the shirts I designed on a regular basis to replace ruin and old ones as well as for new personnel to our unit and the family members who want to support our unit. So what would I need to do to continuously be able to order these shirts

Jordan S. - Team Leader
2-23 Infantry Regiment 1st Stryker Brigade,
Colorado Springs, CO
Overall Experience Wow 5
Order Again? Yes
7/17/14 at 1:14 pm eastern... CustomInk.com

First time ordering from Custom ink, and I will continue to buy my custom made shirt from Custom Ink!! Great work and the Support team, VERY professional, knew exactly what I wanted ,quick response....man, you guys are "THE" professionals of Custom shirts.....also, you made my Army buddy reunion...PERFECT.

Arturo D.
Woodbridge, VA
Overall Experience Wow 5
Order Again? Yes
5/22/14 at 4:55 pm eastern... CustomInk.com

It was fun to design this shirt for my son. He is in basic combat training for the Army right now and I wanted to make him a shirt with all his information on it as a graduation gift!!

Renee A.
Chaska, MN
Overall Experience Great 4
Order Again? Yes
4/29/14 at 11:44 am eastern... CustomInk.com

The website was pretty self-explanatory. I had questions and got through on the phone very quickly. Larissa Norris was my T-shirt Ambassador, and she exceeded all my lofty customer service expectations. Not only did she quickly answer my questions, she managed to have my logo modified from 6 colors to 2 while I was still on the phone. She made sure to understand what I wanted and make my head spin with lightening fast service. I am in the US Army, and our shirts are more than just a softball team uniform, they have become an instant source of pride for our entire unit. Now that everyone has seen them, we will probably have to place another order so our fans in the stands can rock our colors, too! Well done, Customink.com! Outstanding service. Outstanding product. You definitely created a repeat customer and loyal advocate.

Keith H.
Clarksville, TN
Overall Experience Wow 5
Order Again? Yes
4/28/14 at 6:05 pm eastern... CustomInk.com

Our event is tied to an Army unit and I REALLY appreciated the email from a former Soldier thanking us for our service. It just so happened that the customer service rep I talked to on the phone was also a former military guy. I'm not sure if that was a coincidence or if Custom Ink is part of the vet hiring program. Either way I applaud the fact that you do hire veterans. Not only will I order from you again, I will recommend Custom Ink to any other group looking for shirts.

Jennifer O.
Fort Leonard Wood, MO
Overall Experience Wow 5
Order Again? Yes
4/25/14 at 4:06 pm eastern... CustomInk.com

Customer service was better than I was expecting. It was nice to be connected to a real person right from the get go. I also received an email from a former Army Reservist who noticed my order was for an Army platoon and wanted to say hi. I really appreciated that. I received continuous feedback throughout the process and follow-up after delivery. Overall very pleased with my experience and will be using CustomInk the next time I need shirts.

Kevin E.
San Diego, CA
Overall Experience Great 4
Order Again? Yes