Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
9/16/14 at 11:42 am eastern... CustomInk.com

I have never ordered from CutomInk before, and we had a rush job - many t-shirts for my daughter's band class - that we needed done. It was SO VERY easy to order, and then we had a representative from your company contact us to let us know how we can combine orders to save on the cost. We had to make a last-minute change, and it happened with no difficulty at all. All of our questions were answered very quickly and very nicely by one of your service reps. I was just blown away with the great service, and I will definetly use this company again and recommend to others.

Laurie G. - Band Leader
Western High School,
Auburn, MI
Overall Experience Wow 5
Order Again? Yes
9/11/14 at 7:19 pm eastern... CustomInk.com

This is my second time ordering CustomInk jackets for my marching band's flute section, and as expected, it was super easy and efficient! The customer service is amazing, and CustomInk made sure I had my voice heard every step of the way. My order arrived on time and perfectly packaged. Thank you, CustomInk!

Michelle H. - Section Leader
Irvington High School Marching Band,
Fremont, CA
Overall Experience Good 3
Order Again? Yes
9/21/14 at 7:20 pm eastern... CustomInk.com

Love working with Custom Ink. The Marching Band of Raiders love their shirts!

Kevin C.
Pfafftown, NC
Overall Experience Wow 5
Order Again? Yes
9/15/14 at 8:23 am eastern... CustomInk.com

This is the 2nd season I have used CustomInk for my marching band theme shirts. I love the prices and product and will continue to use them. I recommend this company to anyone looking for custom made t-shirts!

Christopher K. - Band Director
Trinity Christian School,
Morgantown, WV
Overall Experience Wow 5
Order Again? Yes
8/28/14 at 3:59 pm eastern... CustomInk.com

I didn't have to talk to anyone personally, because my order was smooth sailing, but their website and emails and everything about getting a t-shirt here was so friendly and easy to use. I've never designed a shirt in my life, but thanks to custom ink's user friendly design system my marching band section loves me and I'm a pretty popular freshman.

Julia A. - Lowly Peon
Westlake High School Mello Section,
Westlake, OH
Overall Experience Wow 5
Order Again? Yes
8/25/14 at 12:32 pm eastern... CustomInk.com

Custom ink is my go to customizing website for clothing, band and sport related. I loved how I got an email from West Gill giving me a heads up about my color choice on the darker color. The shirts turned out great and everyone loved them.

Lian H. - drum major
band camp,
Wethersfield, CT
Overall Experience Wow 5
Order Again? Yes
8/22/14 at 1:53 pm eastern... CustomInk.com

We sincerely love you folks! Your customer service reps are always beyond friendly and kind and they always take a little extra time to get to know us and the situation when we call to order. People love our band's shirts and we love CustomInk!

Emily C.
Bisbee, AZ
Overall Experience Wow 5
Order Again? Yes
8/25/14 at 11:57 am eastern... CustomInk.com

I play in a band and our last shirts were done locally by an art student. The prints did not hold up and washed out. This time around we wanted to go a little more professional. CustomInk had the best selection of shirts, fonts and graphics. Made our designing a breeze. We ordered a couple extra for ourselves to test out and they are absolutely perfect. They've also been selling extremely well! Thank you for the amazing service. We will absolutely come back for all our apparel needs.

Haley C.
Spangle, WA
Overall Experience Wow 5
Order Again? Yes
8/23/14 at 6:45 pm eastern... CustomInk.com

I got the chance to make are flute section shirts for are band and I really didn't know how everyone was going to react to them. I started handing them to everyone and it was the best day ever I was getting feedback on them from everyone saying they loved it the color, the design and the colors. I'm so glad I went with customink on the shirts.

Kay M.
Klein, TX
Overall Experience Wow 5
Order Again? Yes
8/19/14 at 10:17 am eastern... CustomInk.com

The edited design turned out fantastically, i loved how the lizard turned out. The ability to easily change the names that went on the back was such a nice thing when dealing with teenagers who cant make up their minds. We got a lot of compliments and giggles at the names on the back and the presentation of the design. One of the other sections in the band asked us about what company they used, and i was surprised to hear that they hadnt heard of customink! I assured them that this company is the best t-shirt company around with amazingly high end products, wonderful customer service, and is punctual with their deliveries.

Isabel P. - Squad leader
West Geauga Drumline,
Novelty, OH
Overall Experience Wow 5
Order Again? Yes
8/18/14 at 8:43 pm eastern... CustomInk.com

Even more impressive than the product was the customer service. Those who assisted me throughout my process (for three different shirts I ordered - which included getting band permission) were Belinda, Jeff, Jared and Alleigh. Each of them were so friendly in their email conversations, sounded excited to work with me, offered potential alternates and solutions, were patient - even offered to assist and take ownership of something that was MY mistake - but instead clearly wanted me to walk away with a completely happy experience. That was above and beyond. Just everything you want in a customer experience - and frankly something I very RARELY encounter - if it all. Whatever you're doing is working, and should be commended. It makes you stand out. It sounded like employees were treated very well there, and respected, and I hope this is the case. Look forward to placing more orders in the future!

Andrew M.
Quincy, MA
Overall Experience Wow 5
Order Again? Yes
8/14/14 at 2:35 pm eastern... CustomInk.com

I've ordered several products with my own custom art to support my band, and CustomInk hasn't disappointed me! I plan on getting even more!

Nick Z. - Drummer
Columbia, PA
Overall Experience Great 4
Order Again? Yes
8/19/14 at 11:36 am eastern... CustomInk.com

Awesome experience over all. Amazing customer service, every time I called I got a different person but each person was up to date. The logo looked perfect! I was given a picture from a coworkers Facebook page and it still looked fantastic! We got the shirts 4 days earlier than expected which I'm guessing is because of the new dfw location. I just wanted to thank you and your team for such a great experience! I have worked in the customer service industry for over 15 years and always have high expectations but y'all always surprise me with your awesomeness. I talk so highly of your company that my dad made shirts for his record store and a coworker even made shirts for his heavy metal band. Thanks again! I look forward to working with you guys again next year!

Dustin W.
Fort Worth, TX
Overall Experience Wow 5
Order Again? Yes
8/18/14 at 7:16 pm eastern... CustomInk.com

The website was easy to use and the final product was extremely close to the online design. The customer service was fantastic, as an artist was able to redraw the image within two hours of request and saved me money in the process. Our marching band held a shirt contest and thanks to CustomInk my trumpet section won.

Laurie W.
Londonderry, NH
Overall Experience Wow 5
Order Again? Yes
8/8/14 at 10:14 pm eastern... CustomInk.com

I'm happy with the product I received. My brother usually doesn't care about these types of things but even HE was amazed and wanted one for himself with his YouTube logo on it. I'm starting college in a few weeks and I can't wait to wear it and people ask what "SKUD" is and I get to tell them it was my band. The shirt is all I imagined it would be. Thank you! It would be cool if you could upload your own fonts though and have more colors but that has to be a difficult task so it's totally understandable. The surplus of options provided makes up for that.

Jaclyn L. - Musician
Staten Island, NY
Overall Experience Great 4
Order Again? Yes