the last 1,000 customers:
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Uncensored Customer Reviews
Here's what recent customers had to say:
Well I received an email stating I was going to be getting a call from someone on the design team before they printed the shirt. I had questions about changes to the shirt, and was never contacted. I mean if I'm spending $60 on one sweatshirt it should be exactly what I want. It was a gift so I wasn't able to see the final results until.a day ago because I was out of the country. Now the sweatshirt has been given, and it has things that needed to be changed. I would have called on my own if I wasn't told specifically that I would be contacted by a member of your team. Not so happy about that
These shirts turned out fantastic, and the customer service was great. I had these shirts made for a friend's epic race across the country and *had* to have them delivered before we left. I first tried to go through another t-shirt company with lower prices, only to find them extremely poor at responding to my phone calls/emails to sort out the artwork. When it was clear they would not be able to deliver quality shirts on time or even talk to me about options for making it work, I gave CustomInk a call. It took less than an hour to place my order with CustomInk and be reassured that my t-shirts would be guaranteed to arrive on time. From there, I was very impressed that CustomInk followed up at least daily and I was always able to get someone knowledgeable and responsive on the phone instantly. To top it all off, CustomInk recognized that the timeline was tight and went the extra mile to get a courier service to deliver our shirts exactly on schedule. Wow. Great customer service, and the folks were even interested in chatting about the race and finding out what we were getting t-shirts for. The order ended up being more expensive than the original company I tried to order from, but was well worth it. I will go with known quality over cheap price and unknown/poor service in the future. Thanks CustomInk!
This was the first time I had ever used Custom Ink. I was pleasantly surprised with how easy it was to create what I needed. Also, I appreciate the sports templates. My cross country team loves their shirts!
We have ordered several times from CustomInk for our daughter's high school cross-country team. The service is great - and delivery was early! Their customer service works hard to make sure our shirts are exactly what we want. It is so easy ordering from CustomInk!
Dunwoody HS Cross Country Team,
We were very pleased with this product, the price and the customer service rendered. Your team listened to our requests and delivered what was promised on time. The Red Hot Mamas are now geared up to cross the relay finish line in branded style! Thank you!
The Red Hot Mamas,
We have family coming from all over the country for a family reunion. LOVED using the Group Order Form to collect money from the relatives everywhere, let them place their own orders, and then all product arrived in one box to be distributed at the reunion. LOVED it. So much more convenient than asking them to all mail checks to me, place orders with me, etc. I'm very busy and this was super easy.
Everyone I spoke with was extremely helpful. I was guaranteed delivery by August first and received shirts on July twenty seven! Unbelievable! Shirts are a big hit. I anticipate ordering more. In a time when customer service in this country is falling behind, you are a true leader. Thank you very much.
Best shirt designing business out there. Been using you guys for my Cross Country team shirts for the past 3 years and every year has been exceptional. Thank you!
Flintridge Preparatory School,
Overall, I like the services, products and end-results delivered by Custom Ink. In fact, the t-shirt I ordered is a prototype for a possible sale to the U.S. Navy Base Exchange merchandise inventory. Therefore, I would be looking to order numbers in excess of 1000 to fill inventory in Navy Exchanges across the country. In fact, the number could be much, much higher.
El Cajon, CA
Great experience and very easy to do online! We have 5 grandkids who live on each side of the country so never get to celebrate birthdays together so we have a cousins birthday party each year and decided to add your tshirt to the celebration this year. It is a surprise all will love. Thanks for making it all so easy!
I was led to believe item would be sent through the mail. Since I was out of the country and my mail was on hold, this would not have been a problem. However, it was shipped via UPS (with whom I have had several delivery problems in the past). When I called Customlink, I was told a signature was not needed and that the package would be left in front of my door. Also this would not have been a problem, as I alerted my daughter to go to my house to bring it in. Another bit of misinformation. She told me a note was left and it needed a signature after all. So instead of redelivering it upon my return (which I informed you was today 7/18), I had to drive to some location out of my way to pick it up. Altogether a pretty aggravating ordeal.
Lake Worth, FL
CustomInk did an outstanding job with our Cross Country Camp shirts. I ordered them and got them a week later without a rush order on them. The design was perfect and the runners really liked it. The color of the shirts were exactly what I was looking for. I needed to order 2 additional shirts and had absolutely no problem getting those extra shirts ordered.
Highland Cross Country Team,
I loved the shirts! The pocket turned out kind of bad though. I had a cross put on it and it came out very small on the pocket which makes it look weird. Other than that it was how I wanted it.
St. Paul Youth,
I love you guys. You put out a Quality product. This is my 2nd time ordering and I will definitely do it again. Love love the shirt. It will be a big hit at Hodag Country Festival. Thank you so much. I am very pleased.
The only complaint I have is when I was required to ok the final design, it was the holiday weekend and they were requesting that I ok the final design during the weekend so they could meet the delivery deadline. I felt pressured during the holiday. I know everyone has a job to do, but sometimes I feel we get too caught up in what we do and cross that line.