the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Here's what recent customers had to say:
Customink experience was professional and personable as I would have expected them to be but was exceptional when the young woman called to talk about design and asked what the + next to two names were. I relayed that these were deceased members and I didn't find a cross option. She immediately offered to put in crosses - that was more than I expected. Thank you.
Oklahoma City, OK
Everything arrived just as designed and one week early. However, the biggest reason I will keep doing business with CustomInk is the personal email that I received from a customer service person after my order was complete and shipped. It is nice to have someone from a larger company to spend their time to recognize an individual order out of what I assume thousands of orders per day. So Thank You CustomInk Below is a copy of my email "Hi Joshua, We noticed that you're affiliated with a military unit. On behalf of all of us at CustomInk, let me extend our admiration and appreciation for your service and dedication to our country. We greatly appreciate you choosing CustomInk for your Cap Vets jerseys. Please feel free to contact us if we can help with anything else. Very respectfully, Allyson A. Customer Relationships"
Silver Spring, MD
My overall experience was good...although with regards to showing sizes and measurements of shirts above xlarge isn't available. With so many folks in our country that are overweight and/or obese, the customer service gal was unable to give me that info. Im sure you sell a lot of 1x, 2x, and 3x. I would suggest the same lists for us plus size prospective customers!
Chinese Camp, CA
This product more than excedes my expectations. Your staff were both knowledgeable and professional in thier desire to design the exact shirt I wanted. I was very impressed by the degree of of courtesy which gave me the feeling that my order was top priority, the way they 'all' performed their tasks were what the building blocks our country grew on to be the great power in production we are (?) today. It gave me "that special feeling we get in the cockles of our hearts, below the cockles, maybe in the sub cockle area". I have already been approached by several people inquiring where they can purchase one, after having worn it out just last night to a dinner party where most folks agreed it was the perfect t-shirt for me (LMAO). Once again thanx, and may the gods smile down upon thee favorably.
Villa Rica, GA
Your service was great. I loved the instant chat option because being out of country made it easy to get in contact with you. One of my orders had been mixed up due to miscommunication and I was not satisfied with the end result. You weren't hesitant to fix the issue and redo the order for me at no extra cost. I appreciate you being so accommodating and I will definitely be using your company in the future.
It would be better if you shipped all products outside of the country. You're missing a big market!
The tshirts for our family reunion we're so well received! The design lab made it easy to customize a premade design. Thank you for the group order form!!! We had cousins coming together from all over the country, so this made collecting sizes and payment a cinch!
you need to give clinics around this country on how to provide good customer service, your folks are outstanding
This was just an excellent online experience. The service was fast; and, the product quality exceeded my expectations. You impressed me by checking with me at each step to make sure you were making the shirts correctly. I had these shirts made for Grady, his grandparents, his parents, and Grady's sister. Grady is nine years old and recovering from a cerebral hematoma due to a previously unknown genectic defect. We almost lost him; but, the prayers of many caring people around the country were heard. The cross and Grady's name in red signify the two most important people on Team Grady. What follows is physical therapy, probably surgery, and recovery of some of his lost abilities. Thank you for helping make our little guy smile.
I absolutely loved working with Custom Ink. My shirts, which were for my brother who is a sniper, arrived two days before the deadline which made me super excited. I even received an E-Mail from the inker in which he said to let my brother know they were grateful for his service to our country. The customer service was phenomenal! I would totally use this company again, but would like to see the prices lower. Thank you Custom Ink!
only problem was someone thought we wouldn't be able to use the design we had bc of trademark problems, which ended up not being the case, just meant that I had to clear things up on the phone and flag it for my teams across the country that we may not be able to order t shirts
The Future Project,
San Francisco, CA
The design team did a great job on the logo and shirts. The shirts are going cross country, from CA, to Montana, to Kentucky, to Arizona. Everyone likes them. I think Customink should incorporate their name somewhere on the shirts so that people know who the supplier is. Develop a nice logo and blend it into the screen printing somewhere. The shirts are so well liked that I expect to be placing additional orders. Thank You. Bill Baltusavich
I always love working with Custom Ink in situations like this. When I only need 5-20 shirts, it's much easier to work with you all and pay a little more than going through my other vendor. The only downside is that y'all can't do the FFA emblem because of copyright issues. If you could, I would do ALL shirts through you guys for the school. The most appreciative thing about your organization is the staff. I've called in several times on orders because kids add shirts or change sizes, and it's always a painless and pleasant process. I also appreciate the follow up emails that keep me updated on what's going on. Love working with Custom Ink, and I plan on doing future orders with you! If you all could ever get the FFA emblem copyright.... You'd be in business. Over 355 chapters in Oklahoma and the organization is the largest youth organization in the country. Over 500,000 members. Something to think about.
The boss had no idea these were ordered. The groundskeeping people love the feel, colour & workmanship. Well done & thanks for the updated e-mails as they went from step to step. The golf & country club has been giving high fives when they see us wearing these shirts with pride!!!! Thanks Wayne...Lacombe Alberta Canada
Lacombe, AB, Canada
Having been a graphic designer for over 20 years, I am very particular about the quality of any screen print projects that I design. So when Custom Ink was recommended to me for a small quantity project, I was pretty skeptical! However, Custom Ink surpassed all expectations! Your website is beautifully designed. It is clear and easy to use. The group order form allowed me to collect orders and payments from all over the country with ease. I able to edit size changes easily. Most importantly, on the design end, anytime I had a production question or concern your customer service phone team was always able to accommodate. Lastly, the t-shirts were not only delivered on time (actually, they were early!) they look AWESOME!! I will be singing the praises of Custom Ink to anyone who wants to produce a high quality product with a quick turn around. Well done!