Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/3/16 at 8:43 pm eastern... CustomInk.com

I needed the shirts one day earlier than the guaranteed date, and CustomInk was very accommodating. Kelly Kelly quickly changed the guaranteed delivery date, which was very convenient for me.

Shantanu J. - President
Stuyvesant High School Science Bowl,
Astoria, NY
Overall Experience Great 4
Order Again? Yes
5/3/16 at 8:24 pm eastern... CustomInk.com

I received my order earlier than promised and the following day I called to order two additional shirts. The customer service was exceptional when placing that second order.

Heather W.
Fort Wayne, IN
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 6:33 pm eastern... CustomInk.com

Great! I used the live chat feature to ensure my order would land before my mother's day tournament.

Julie J. - Coach
Athena 16 Silver,
Portland, OR
Overall Experience Great 4
Order Again? Yes
5/3/16 at 1:07 pm eastern... CustomInk.com

This was first time using custom ink and couldn't be more pleased. My shirts looked great and I received them on the day they said. What else really impressed me was I needed to add an extra shirt and there was no trouble or delay in my order. Thank you custom ink for making this process easy and for your great overall service.

Michael R. - Head Coach
Union Grove Christian School Softball,
Winston Salem, NC
Overall Experience Great 4
Order Again? Yes
5/3/16 at 12:16 pm eastern... CustomInk.com

This was the second year we have used you and are very pleased with the variety of products offered as well as the quick turn around time. Love working with you. The free shipping right to my hoae is nice. No more taking a day off to go pick up shirts. We are all still wearing the shirts from last year. Love love love you guys! 💙

Tracy B.
Hopkinton, IA
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 12:02 pm eastern... CustomInk.com

Great experience from start to finish!!! Very satisfied! Really wanted to get the blue tri blend shirt but it had a minimum of 6. Should be able to get whatever shirt you want. Specially in this day and age of easy access and lower prices. But I love the shirt!!! Thanks CustomInk!!!

Malcolm W.
Parkville, MD
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 11:30 am eastern... CustomInk.com

The crowning experience was delivery. .... Early! And the packaging ... Our box was delivered on a rainy day and left outside without even ringing the door bell. When we went to get our mail, we found the box and thought our shirts were ruined. Never fear! The shirts were perfect .. Wrapped and sealed in plastic for just such an event. Good planning. Great service! Thank you!

Janet L. - Co-chair water bottle ministry
St. Matthews By-The-Sea United Methodist Church,
Fenwick Island, DE
Overall Experience Wow 5
Order Again? Yes
5/3/16 at 11:29 am eastern... CustomInk.com

I spoke with two individuals which were both extremely helpful. I was worried about it getting to me on time as we had softball pictures and another place fell through. They reassured me that it would be to me the day before. They stood by there promise and they were here. I would recommend and even use customink again. Thank you thank you so much!!

Jessica M.
Waterford, MI
Overall Experience Wow 5
Order Again? Yes
5/2/16 at 6:08 pm eastern... CustomInk.com

I am really happy with how the shirts I ordered turned out. The color "hot pink" is slightly darker than expected, but still looks great. I had a problem with getting the design approved, but CustomInk support staff was extremely helpful and provided fast responses and clear answers. When my design had to be changed and the delivery date had to be pushed back, support staff was there to walk me through changing the design while keeping it in the same order and they sent my shirts via free 2 day shipping so that they would arrive on time. I couldn't be happier with CustomInk as a whole and I will definitely be ordering from them again!

Rebecca D.
West Chester, PA
Overall Experience Wow 5
Order Again? Yes
5/2/16 at 3:17 pm eastern... CustomInk.com

We have ordered shirts from custom ink for two years in a row and they are always a hit!!! We love them so much and wear them all year round. After several washings the colors are still bright and the print looks as good as the day we got them! Very highly recommend!

Jennifer S.
Wellsboro, PA
Overall Experience Wow 5
Order Again? Yes
5/2/16 at 2:26 pm eastern... CustomInk.com

I am so pleased with CustomInk and plan to recommend your company to anyone who is looking to order shirts! The ordering process online was very easy. When I made a mistake and ordered too few large shirts, I called and immediately talked to a human person who was able to help me quickly and effortlessly. I received several follow up emails from CustomInk employees double checking everything with me and ensuring that I was satisfied with everything, and the shirts arrived one business day before the guaranteed delivery date! The shirt and print quality were exactly what I had expected. Thank you, and if I ever need to order bulk shirts in the future, I will definitely order with your company again!

Megan G. - Teacher
Hesse K-8,
Savannah, GA
Overall Experience Wow 5
Order Again? Yes
5/2/16 at 1:45 pm eastern... CustomInk.com

This company provides the best customer service. They helped me create a one of a kind design for a surprise Mother's day. This is my second time designing a shirt and both times were great experiences. Thank you!!

Sophia S.
Mililani, HI
Overall Experience Wow 5
Order Again? Yes
5/2/16 at 11:33 am eastern... CustomInk.com

My group is planning a big event and needed to rush our order to ensure it made it by the event date. We had issues entering a Pearup code (sponsorship of $200 by CustomInk) and weren't able to pay by the deadline. Fortunately, we were able to call assistance, talk to a REAL person right away and resolve our issue. Despite sending in a day late, we were assured it would arrive in time. And, it arrived two days early. Thanks so much, CustomInk!

Sara L.
New York, NY
Overall Experience Wow 5
Order Again? Yes
5/2/16 at 11:22 am eastern... CustomInk.com

This was great! I ordered shirts for my homeroom class for a school field day. Charli was a representative that helped design and create exactly what my class wanted! We absolutely loved the shirts and would use you again and again. Thank you for the customer service, as this was the make it or break it point in this order. Highly recommend!

Allison D.
Denver, CO
Overall Experience Wow 5
Order Again? Yes
5/2/16 at 11:13 am eastern... CustomInk.com

You guys have the absolute BEST customer service in the world! I made two orders on the same day and had received emails about one order but not the other. I emailed your team and within the hour I had a response back that my order was completed and ready to ship out. Thank you for being so prompt, polite and helpful!

Skyler C.
Indianola, IA
Overall Experience Wow 5
Order Again? Yes