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Uncensored Customer Reviews
Here's what recent customers had to say:
I needed my shirt prior to my trip to Hawaii as a gift for my cousin who is mentally handicapped & was promised it would be here the day before I left. I was thrilled to receive it almost a week prior to my leaving. Your representatives really listened to my needs & made sure I not only got it on time but earlier than I expected.
I was so nervous about this at first. I put off ordering shirts for my team until the last possible minute. But the website was so easy to use I got my team to design and vote on the designs within a week. When I ordered, I did get some unsettling emails about how my school may not approve the design. But the design got approved within a day and the shirts arrived five days early. Five days, and everyone loves them. Thanks!
Carleton Club Tennis,
Great, quality product with timely delivery as promised. I ordered 3 day rush processing and without shipping confirmation was worried about getting t-shirts on time (for gifts), but they arrived on third day as promised. Great company with quality products and speedy delivery.
The customer service, online chat, and quickness of turn around was amazing, Also, the shirts were of great quality. The photo was perfectly done. Thanks for making graduation day more fun!!!
This is my 2nd purchase with CustomInk and overall I am satisfied. Both of my orders arrived before the estimated delievery day which is always a nice surprise and both my orders look exactly as they did on the sites design interface.
Los Angeles, CA
I thinl Custom ink is simply the best company out there. The shirts were simple to make, at a great price too! I enjoyed having a group order form so people don't have to come and give you cash. That made my life easier. My package arrived a day early and everything looked perfect!
I love the shirts! The color is great! I will most likely order again! I also received my order a day early!
I was very impressed with the personal service I received via Chat to work on and complete my order. I had uploaded an image that had colors that were not able to be done the way they were printed (shading of colors) and the rep explained that to me but that their artists would rework the image so that they could do it and still make it look good. This concerned me a little because I also had to still pay for this up front. But when I inquired as to what happens if I don't like the proof that I had already paid for she said "we'll change it until it's right!" She got the order all set up for me and included a link so I could go right to the ordering page and finish my order. The next day I found out I needed to up the number of hats I ordered and they emailed back within 1/2 hour on a Saturday confirming this. The hats were done and shipped very quickly and they are excellent! This is the third time I have used Custom Ink and have been very happy with them each time.
I will certainly use CustomInk in the future. I asked them to changes to my own design, and they were both quick and kind in responding. When I called in, I spoke to a human immediately instead of having to wade through teleprompts, and the CustomInk team member listened to all I had to say, then was easy to understand during their response. The quality was much better than what I had previously received with another custom printing company. My order arrived a day early, and that was awesome!
CustomInk was quick to implement any changes and respond in a timely manner. Order arrived a day early despite several changes due to quick response time, thanks!
Hansberry College Prep,
I was a little worried if the shirt would arrive on time since it shipped on the last day it was guaranteed to arrive by (a bit disappointing it took so long). However, it did arrive on time. The shirt is true to color and good quality, and the printing is exactly as designed.
I love the shirts. They are exactly what I needed. Pricing was a little more than I had hoped, but I understand as my order was only 6 shirts total. You do guarantee a delivery date, and have met that. I think I just got a little nervous being that the shirts didn't ship until a day or two before. It just cut it a little close, but I am thankful they arrived on time.
Mount Dora, FL
Everything was good other than the discoloration and stain on both shirts, but your customer service is A1!! They responded immediately and worked it out to reprint and get them sent so I receive them the day before I need them, so I'm hoping these shirts won't be messed up!
You guys have the best customer service I've ever seen. I worked with someone named Jessica Day. She was so helpful and patient.
Copperas Cove, TX
I got my order in time for my event, but I was a little annoyed with the date I received my order. I put a one week rush on my order, meaning it was guaranteed to arrive in a week, but it didn't. I receive my order the day after the guaranteed delivery date.
William & Mary Fencing,