the last 1,000 customers:
from Custom Ink again
Uncensored Customer Reviews
Here's what recent customers had to say:
Nearly half of my orders with custom ink have resulted in a logo that is off center, crooked, or has a clear rectangular mark from the press. I expected much higher quality from such a big company. I usually order rush delivery because I am placing a small order as a gift for someone, but when the product comes out poorly, I can't gift it so I am basicallyy throwing money out by paying for rush deliver. I continue ordering from them because I like the hanes products they offer, but I will have to find somewhere else that offers the same products
Contor Studio,
Brooklyn, NY
Beyond satisfied! This shirt replaced a worn out gift with extreme emotional attachment. Company went above and beyond to make sure I would be happy with results by letting me know my initial photo would not print well due to fading color. 100% satisfied!
Athol, MA
After numerous attempts to get my order correct, three prints later and still not satisfied with the overall result. I will say that the customer service representatives were very responsive and helpful, but there was an obvious disconnect when it came to resolution from the conversations had via email to the actual physical printing of my order. After several mistakes I felt that it was unresolvable and to continue any farther with reprints and refunds would look bad on me and my brand to my customers. I want the quality of promotional products to match the quality I want to perceive my business as. From what I received from custom ink it was not a good match to represent my business. Even the items I received from a reimbursement gift certificate were of poor quality. I will never be doing business with custom Inc again.
Davison, MI
Great experience! I found the user interface easy to navigate. The filters available to narrow down product selection as well as the tools provided to customize my design made it easy to make the item I wanted in a way that made sense to me. Ordering one shirt is on the pricier side of reasonable, but still worked for my budget and in my opinion was totally worth it! The shirt was a gift and the person who received it said it was "an instant new favorite". I would order from Custom Ink again, especially if I needed a larger quantity of shirts. I did not require any customer service.
Oakland, CA
Was a gift-- she loved it! Thanks
West Chester, PA
My husband was thrilled with his Valentine's Day gift!
Mesa, AZ
Paid for 3 day shipping so it would arrive in time for a gift. Supposed to be there the 8th. Got it the 12th. Product was way darker than the preview. Overall horrible experience.
Simsbury, CT
This shirt was a gift for my wife, and she loved it. Thank you...
Des Moines, IA
Loved how easy it was to design the shirt online … and am very happy with the finished product. My friends are going to be so surprised - and happy - when I gift the shirts at an upcoming girls’ getaway.
Sandwich, MA
The shirts were very reasonably priced considering my very small run. Nothing fancy, but they looked great, arrived right on time and fit perfectly! My bandmates seem pretty happy with their Christmas gift.
Enos Orbit,
Manchester, NH
I’ve used custom ink quite a few times now for just single shirts or sweatshirts for a family gift. I love their products and a quality is impeccable. As well as their customer service 10/10
Anchorage, AK
Ordering was easy, and I was presented with a large array of choices for the design. My Dad was thrilled with the gift!
Westminster, CA
I am so pleased on how everything turned out and I want to thank you all for such a great job. You did an awesome job with my design and color arrangement on the hoodie I order. I can’t say thank you enough on how happy I am With the hoodies I ordered. I got them as a gift for my parents. They loved the hoodies I made for them. Thank you so much to all of you for your help with customizing my hoodie and bringing it to life.
Williamsburg, VA
I am beyond happy with how my project turned out. The shirt and the printing are both high quality. It is going to make the perfect gift!
Westfield, MA
They were a life saver as I was searching everywhere for a perfect gift. On the phone, on the web everything was greater than I could have hoped for. Items were delivered as promised in time for the holiday
Manassas, VA