Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.8%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/15/15 at 3:05 pm eastern... CustomInk.com

From my initial order almost 5 years ago, a class I attended was already utilizing the service and products from CustomInk. So I knew (and have seen) the quality of work would be in excellence. Now coaching a Junior Tennis Team, I wanted my kids to get their own custom designed shirt to wear as a team and with pride. Ordering youth sizes can get tricky because kids grow so fast. Needless to say, I ordered a few shirts a bit too small. Now crunched for time, I ordered a 2nd batch to try and get the correct sizes to give out during our Championship ceremony. With "Rush" ordering, my order would not arrive on time. I gave CustomInk a call and JD provided not only outstanding customer service, but was able to "Super Rush" my order to arrive a few days earlier! W-O-W!! Refreshing to see there are still companies, as Mr. Farrell from Farrell's Ice Cream Parlour Restaurant would say, "give'em the pickle"! Mahalo JD and CustomInk team!!

Marlon A. - Training Manager
Honolulu, HI
Overall Experience Wow 5
Order Again? Yes
3/30/15 at 1:25 pm eastern... CustomInk.com

My email address somehow got switched to @gmail instead of @google so there was a little scramble with them waiting on my approval BUT the issue was handled very well once they got ahold of me. Got the shirts in time to open the restaurant.

Sarah S. - Merchandising Specialist
Bon Appetit,
Mountain View, CA
Overall Experience Great 4
Order Again? Yes
3/14/15 at 1:08 am eastern... CustomInk.com

Fourth time using customink for my bar and restaurant and will continue to do so. Ease of website to upload logo and make my own design. Speedy turn around time.

Sokharun Y.
South Hadley, MA
Overall Experience Wow 5
Order Again? Yes
3/3/15 at 1:45 pm eastern... CustomInk.com

Very prompt with emailing regarding any changes to the shirt that needed to be made. Customer service representative always said who they were and handled every issue with success! I wish my restaurant ran like this!

Dani C. - eod tech
Newport, NC
Overall Experience Wow 5
Order Again? Yes
1/24/15 at 9:49 pm eastern... CustomInk.com

My husband plays the keyboard (piano) at our local Italian Restaurant & Pizzeria. His Youtube channel is Keyboardbot, which is the name he chose for his shirt. And the keyboard logo looks great on the shirt. He is anxious to wear it next time he preforms. Thanks for the good work.

Mike K.
Sacramento, CA
Overall Experience Great 4
Order Again? Yes
12/27/14 at 11:19 am eastern... CustomInk.com

customer service more like a 7 BILLION! immediate connection, response, adaptation of colors, ideas, you guys should run the government PLEASE! i'm doing these Tshirts for friend's The Shovel & Spoon restaurant in Sheridan, MT, surprise for her, so am just mailing boxes out to her this week. my husband/boyfriend has been my "tester" re: size, shrinkage, image size, etc. you guys do GREAT work, are SO responsive both by e & on phone, esp Katherine in Reno on phone. i could go on for pages, you guys are THE BEST!

Catherine S.
Carmel, CA
Overall Experience Wow 5
Order Again? Yes
12/9/14 at 11:43 am eastern... CustomInk.com

I have made three large orders with CustomInk for our restaurant and will definitely use them again!

Shannon W. - Owner / Operator
Highway 41 Filling Station,
Cartersville, GA
Overall Experience Wow 5
Order Again? Yes
10/14/14 at 11:31 am eastern... CustomInk.com

My first time ordering was for the restaurant tee shirts in which you did an excellent job and fast service. I again order my tee shirts for the breast cancer walk and will continue to order with your company. keep up the great work.

Tommy V. - Owner
Newark, NJ
Overall Experience Wow 5
Order Again? Yes
9/15/14 at 10:45 pm eastern... CustomInk.com

I realize that ordering online is difficult some times but I suggest giving more detail about the shirts, quality, sizes etc. Would be helpful for folks who don't know much about clothing. If I would have know that particular 50/50 ladies shirt ran smaller I would not have ordered it. I wanted to order tshirts from custom ink to sell in my restaurant but I will probably look elsewhere.

Brian S. - owner
New Cali Cafe,
Ruidoso, NM
Overall Experience Bad 1
Order Again? Yes
9/4/14 at 11:25 pm eastern... CustomInk.com

CustomInk service is quick and easy. My order was fit and delivered to my restaurant within a week. Good customer services and very details to keep me informed about my order. Product is definitely a top quality and very comfortable to wear. Good to show off to my guests and competitors. Make us look very professional. Overall, good experience with CustomInk. You can't go wrong with it!

Yong Y. - General Manager
Guang Feng Chinese Restaurant,
Portland, OR
Overall Experience Wow 5
Order Again? Yes
7/1/14 at 7:06 am eastern... CustomInk.com

I saw the commercial when I was out at a restaurant with a few friends and went on the site. I created the shirt right there. Came to work the next day and did it a little better on a desk top computer, it was simple and not time consuming. The customer service representatives I talk to from the company seemed to have enthusiasm and were kind and helpful. I am pleased with the final result and will most definitely be ordering again.

Mark A.
Somerville, MA
Overall Experience Great 4
Order Again? Yes
5/2/14 at 12:14 pm eastern... CustomInk.com

It was so easy. My 7 and 10 year old nephews started the design on my ipad in a restaurant and I finished and placed the order later that night when I got home. They were also delivered faster than I thought they would be.

Tracy C.
Wayne, NJ
Overall Experience Wow 5
Order Again? Yes
5/1/14 at 11:42 am eastern... CustomInk.com

The website was very simple to use for designing the shirts. The approval and printing process went very quickly. The shirts were guaranteed to arrive by Friday May 2nd and I was very happily surprised when they actually arrived on Tuesday April 29th instead! I must make a special mention that I was very impressed when Allyson Ayers from your customer service dept went out of her way to email me to say she noticed that it seemed like a sports team and to wish us good luck for the season! I am the HR Director for a hotel and restaurant company, and we strive to go above and beyond for our guests - that is the main focus of your job here and quite frankly, your company has proven to me that it is also your main focus! Thank you!

Victoria A. - HR Director
The Newort Harbor Hotel and Marina,
Newport, RI
Overall Experience Wow 5
Order Again? Yes
4/27/14 at 9:23 pm eastern... CustomInk.com

The t-shirts look great and our friends love them! people at the beach and restaurant were giving very nice feedback wishing Brian happy birthday:)one person asked where did I order them from > customink:) Thank you very much! great job!

Anna L.
Raleigh, NC
Overall Experience Great 4
Order Again? Yes
3/18/14 at 9:52 pm eastern... CustomInk.com

We have order 100 pcs for my reataurant , and it only take two weeks to be deliver to my store. It is fast and on time for our tshirts! I will recommend to my other friend restaurant ! Thanks guys , u guys do a wonderful job !!

Hawaiian Grill E.
Hawaiian Grill Express,
San Leandro, CA
Overall Experience Great 4
Order Again? Yes