Overall experience of
the last 1,000 customers:
  • WOW!
    50%
  • Great
    35%
  • Good
    7%
  • Okay
    5%
  • Bad
    3%
and
93.5%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

I have ordered many products over the past few years and some orders have not been right (either wrong t-shirt, bad print, or logo placed wrong) but the reason I keep returning is that the customer service is top notch!! With any wrong order, the staff has acted promptly and 'made it right' immediately, and have given me discounts on my next orders. Cannot recommend enough!!!

Overall Experience 5
Order Again? Yes
Custom Ink

Custom Ink delivered a t-shirt that was absolutely perfect! The site was easy to use, the ability to upload artwork was simple and the overall experience was great!

Overall Experience 5
Order Again? Yes
Custom Ink

Great job! The shirt looks and fits great.

Overall Experience 5
Order Again? Yes
Custom Ink

Custom Ink's website is so easy to use and my product arrived exactly as it was shown online. My order arrived protected in a plastic bag within the box further protecting my order. I appreciated that small but important detail to protect my purchase in shipping. All the T-shirt sizes were folded separately making it very easy to confirm that my order was correct upon arrival. I would highly recommend Custom Ink and will definitely be using their services again in the future.

Overall Experience 5
Order Again? Yes
Custom Ink

My experience at Henry's Custom Ink shop (located in the Domain, ATX) was stellar! He knew all of the right information and was able to answer all of my questions. We worked together to ensure the final product came out in a way where my logo is visible and pops really well against the color of the shirt. Would highly recommend Henry and his team again!

Overall Experience 5
Order Again? Yes
Custom Ink

Overall very high quality and very happy with the results. Shirts are excellent quality and price. The printing ink was a little thicker than expected for an athletic shirt and time will tell whether it holds up well.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Great website / quality shirt but customer service was not good this time and I have ordered from you about 10 times before, check your records.

Overall Experience Good 3
Order Again? No
Custom Ink

So quick and easy to design shirt and order. And then got them in several days early and top notch quality. Overall fantastic experience. Will be using Custom Ink again. Thank you!

Overall Experience 5
Order Again? Yes
Custom Ink

Overall I had a great experience. I'm happy with my product. Although I created & designed a family shirt for myself, my family loves it and now wants their own. I'll definitely be back to order more.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Shirt was ok but as I said prior, MY SHIRT WAS PRINTED BACKWARDS.

Overall Experience Bad 1
Order Again? Yes
Custom Ink

I loved the shirts when they first arrived, but upon first wash, a large, dark square appeared around the logo. It looks like the shirt was damaged by the screen-printing process. I am not sure how to fix this, but members have been reluctant to wear the shirts because of the large square. I've used Custom Ink in the past and been happy with my product. I am not sure what went wrong this time.

Overall Experience Okay 2
Order Again? No
Custom Ink

Great service, design, shipping. The shirt was thinner than I anticipated, but overall not a bad product.

Overall Experience Great 4
Order Again? Yes
Custom Ink

It was an easy experience and had no problems designing the shirt.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Stumbled across the website and needed a custom shirt as a last minute suprise birthday gift. This was only made possible by the exception customer Support team.

Overall Experience 5
Order Again? Yes
Custom Ink

T-shirt design software was easy to use and had a lot of options. Delivery was quick and provided emergency delivery and standard delivery options. Email updates on order status was great. Overall very pleased with experience.

Overall Experience 5
Order Again? Yes