Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    42%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
98.0%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
1 hour 5 minutes ago CustomInk.com

Absolutely loved my T-shirt ,awesome job guys

Reuben R. - ceo
life music records,
San Diego, CA
Overall Experience Wow 5
Order Again? Yes
Today at 4:01 am eastern... CustomInk.com

Your people were very helpful in making sure that the final product looked good. I never had to wait long to reach someone by chat or by phone. I wish you had made it clear that I could combine my order of a male and female version of the same shirt on the website though. I only found out about this when I was using the chat function, and he told me that would be an option.

Hannah B.
Toronto, ON, Canada
Overall Experience Great 4
Order Again? Yes
Today at 3:48 am eastern... CustomInk.com

I like your website and this was my first time ordering from it. Here are some of the pros and cons. I hope you improve upon it ! Pros: - Free Shipping ! Great decision to do that ! - Decent prices - Fast and easy placement of the design on the t-shirt - Option to keep the aspect ratio of the graphic while resizing it is invaluable ! - Easy to retrieve designs based on email address - Crazy amount of t-shirt options unfortunately 90% of them have to be an order of 6 or more. Remove that limit and you will get a LOT more orders ! At least from me ;-) Cons - The T-shirt neck was too wide and loose. I hate that in a T-shirt. I chose Gildan ultra cotton because I have worn it and liked it in the past but it feels different, maybe because its a white one and I have never worn a white Gildan T-shirt - The print quality is a little dull. It almost feels like there was not enough paint ! I know you might want to reduce the amount of paint to prevent cracking but it was too dull. I wish the print would be a little bolder - The website doesnt allow me to upload multiple designs and print different t-shirts all at once and send it in one order - I think that would save you some shipping money, no? - Limited choice of T-shirts since I want only 1-2 in 1 design - Make the printing on the sleeve an easier option with standard prices like you have for the main design. I wanted to print on my sleeve but lost interest when I found out that I have to call and find out the price

Rohit M.
Mountain View, CA
Overall Experience Good 3
Order Again? Yes
Yesterday at 10:15 pm eastern... CustomInk.com

Wow! Just Wow. This was a reorder and we loved using the online sign up. Would love to see a way to pay for the items individually online as well. (I heard from one of your reps that you are working on that.) I appreciated the support when I wanted to add "just one more shirt" to the order. They were promised on a Monday and I got them on the Friday before. Loved that the shirts were packed in plastic just in case of rain (since the boxes did sit out on my porch all day). I hope we can make another re order very soon. LOVE Custom Ink! Gotta say, I love that smiley orange octopus too! cute logo!

Laurel F.
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 9:16 pm eastern... CustomInk.com

This is my third time using customink for shirts, and have been continually impressed with the quality of the product as well as the helpfulness of the staff. I will definitely be coming back for any shirt needs in the future

Elaine C. - resident
WBAMC surgery residency,
El Paso, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:10 pm eastern... CustomInk.com

The image I uploaded looks exactly like the picture on the shirt. I am so excited, and the fit of the shirt is great. Overall I am really happy about choosing CustomInk.

Tori M. - none
none,
Las Vegas, NV
Overall Experience Wow 5
Order Again? Yes
Yesterday at 3:14 pm eastern... CustomInk.com

I'm so pleased with my experience. I'm technology challenged I must admit and ran into a snag. I Called and got a Real person. Zain was so friendly and patient even though I was only ordering one shirt. My order came earlier than the projected date and was perfect. I will order from you again and tell everyone. Thanks!

Carol O.
Southampton, NY
Overall Experience Wow 5
Order Again? Yes
Yesterday at 3:13 pm eastern... CustomInk.com

I'm so pleased with my experience. I'm technology challenged I must admit and ran into a snag. I Called and got a Real person. Zain was so friendly and patient even though I was only ordering one shirt. My order came earlier than the projected date and was perfect. I will order from you again and tell everyone. Thanks!

Carol O.
Southampton, NY
Overall Experience Wow 5
Order Again? Yes
Yesterday at 3:01 pm eastern... CustomInk.com

What a great experience! We need shirts in short order, and CustomInk not only met our deadline but exceeded it by a week! I had to call and reorder one shirt due to my miscalculation, and they waived some of the fees to help us out. Both women we spoke to were kind and gracious, patient and informative. They really know their stuff. The shirts are true to size, comfy, and beautiful.

Kay E.
West Linn, OR
Overall Experience Wow 5
Order Again? Yes
Yesterday at 2:06 pm eastern... CustomInk.com

Everything was perfect and easy! I will never use a conventional tee shirt marketing company again. This was easy, faster, and cheaper and I didn't have to leave my office.

Will O.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:45 pm eastern... CustomInk.com

I'm a repeat customer, I've been ordering from CustomInk for years and their products and service continues to be outstanding. The website is so easy to use, the products always looks exactly as I intend as I'm designing them online. Customer service is incredible and the products always arrive on time. I love the care that is put into the packaging -- I immediately smile when I see the orange and white box outside my door. There is obvious attention to detail with every package that is shipped -- it does not go unnoticed! The ONLY thing I wish CustomInk would change about their website would be an ability to see a price range on the search page rather than having to request a quote, which is time consuming when comparing items... The $, $$, $$$ really varies so it's hard to know what the dollar signs really indicate as far as pricing -- I know product prices often vary with colors but if you could add range (i.e.: the cheapest possibility -- white shirt, one color, one side vs. the most expensive -- dark shirt, multiple colors, two sides and a sleeve) that would be so helpful.

Brittany W.
New York, NY
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:14 pm eastern... CustomInk.com

My son loves his shirt. Every little spot warrants a wash, and I can say we've washed that thing five times in a week and the durability of the printing and t-shirt itself are already evident! Excellent quality, and the picture itself looks just like his design. Thank you.

Mary H. - Mom
Mom,
New Iberia, LA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:11 pm eastern... CustomInk.com

I am happy with the time frame in which I received my order. I would definitely use them again, as the quality of the shirt was good. I had to call them a few times with questions, but the reps were able to assist right away and were very willing to do so.

Zandy W. - Worthy Matron
Easter Lily #117,
Savannah, GA
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:57 pm eastern... CustomInk.com

We love the quality of the final products and your customer service is wonderful. Your site has gotten more user-friendly over the years, but still lacks in areas of user accounts, and the ability to easily order multiple designs on a variety of shirt colors.

Warren F.
Dragonfly Footbags,
Elkhart, IN
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:55 pm eastern... CustomInk.com

It's always been so difficult to find the best way to make that one shirt you want/need for a special event. CustomInk delivered with a super-easy to use interface that allowed me to upload my own image, and delivery as promised. I will use CustomInk going forward for all my t-shirt needs.

Gil G.
Tampa, FL
Overall Experience Wow 5
Order Again? Yes