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Uncensored Customer Reviews
Here's what recent customers had to say:
My overall experience was fantastic. The customer service was wonderful and we are all very satisfied with our sweatshirts.
AVHS Mock Trial,
Our team loved the sweatshirts overall! You guys did a great job and we plan on working with you in the future! Thank you.
My image had to be altered slightly but this was necessary, as explained by customer service, in order to make some of the words legible. The design still looked wonderful and they did a very good job of matching colors although the colors weren't exactly the same as the original (e.g. we used turquoise but the shirts were printed in a shade closer to light blue). The sizes and quality of the sweatshirts were as expected. Overall, we were very happy with the final product and extremely impressed with the level of customer service and the speed at which we received the sweatshirts.
I was very happy with my experience. The sweatshirts got here a lot earlier than I though they would.
Homestead Highschool Swim Team,
My experience with CustomInk was amazing! It was easy to create and order the team sweatshirts that our athletes looked forward to receiving. The sweatshirts came out great and the girls were excited to start wearing them!
LBMS Girls Soccer,
Tinton Falls, NJ
This was my second order from CI, and due to an error on the first order I had a credit for the second (great customer service getting the first issue handled, BTW). This one came in a reasonable amount of time, which I think was actually right on their estimated time of arrival. The front where the logo was printed definitely had a stiffer feel to it where the logo was pressed on, but for one-off custom sweatshirts, that's to be expected I suppose. Overall I am happy with my experience and the 2 hoodies I ordered look great.
West Bloomfield, MI
My experience with CustomInk was wonderful! I was so excited and surprised of how much of a great job CustomInk did on the sweatshirts I ordered. I would definitely order from here again and recommend it to anyone who's looking for an amazing place to create their very own design to place on a piece of clothing.
My students love their new sweatshirts! Thanks for the suggestions and the super fast service.
Alameda Christian School,
The product I received was fantastic. The layout of the website made the experience easy and enjoyable. CustomInk made it very easy to create and order over 70 sweatshirts for my cross country team. Even more impressive was that I ordered a "rush" order. I was thoroughly impressed that they were able to make and deliver over 70 sweatshirts in a week. However, what was most impressive with CustomInk was their outstanding customer service. I called the help line on three occasions to get everything sorted out with my order (I had to figure out how to order the sweatshirts through my high school). Each time I called I was met with incredibly friendly, helpful who knew exactly what they were doing and were enthusiastic in helping me out. I have never EVER experienced better customer service from any business before. Thank you CustomInk!
Ingraham High School,
This was my first experience with custom ink and I really enjoyed it. The website was easy to navigate. The shirts were easy to design. I loved how I got a text message letting me know my proofs were ready. I loved how quickly that happened, as well. The packaging was great. The sweatshirts aren't as soft as I was hoping which is why I didn't rate that as high as all of the other categories. We will be wearing them next weekend for a lung cancer walk so I can give a better report on the quality at that time. The screen prints look exactly like they did on the computer and I love how vibrant the color is. The one thing that was difficult for me was the pricing. I know it probably pays for you to have orders with a minimum of 6 but I only needed 4 sweatshirts and as a result, I paid an extra $100 for two sweatshirts that I don't even need. It's a major waste but I couldn't find any other websites that offered the quality and ease of design that you offered. I tried Zazzle first and I did NOT like the final product proof and I wanted to continue my quest for the perfect shirt to honor my Grandfather at our walk. I would definitely recommend your company to other people ordering large groups of shirts. I would love it if you lessened the minimum quantity needed for ordering shirts.
Overall excellent. Great service- the sweatshirts came before the guaranteed day which was nice. Only complaint- I was told that the icon that my friend personally designed was copyrighted (which it was not) so it couldn't be used, but after I got that worked out everything was great.
It was easy to design the sweatshirts, and the customer service over the phone and on the computer was very impressive. Everyone was so nice!
I am very pleased with the ease of customization, the transparency of costs, the quality of the Jerzees 50/50 Hooded Sweatshirt, the secure packaging of the sweatshirts, and the timeliness of the delivery. I wish there was a place where I can upload a picture of my high school students wearing these sweatshirts! They absolutely loved them! I teach at an underprivileged school, and these sweatshirts made my students look good and feel proud! I underestimated what a uniformed look could give to my students, and I give all of my thanks to CustomInk for making it happen! I will definitely be using your company again!
San Jose, CA
Our TWENTY ONE sweatshirts came very quickly! I still can't believe it. I ordered on Friday, received them in the mail Tuesday! It is unbelievable. If only all businesses were like this!
Lookout Mountain, GA
My daughter, who is 15 did the ordering for her school's theater program, so I don't have any experience with the website. But apparently, it was pretty easy to work with. The sweatshirts came out great, got to our house a day earlier than expected and the kids loved them.
San Francisco, CA