Overall experience of
the last 1,000 customers:
  • WOW!
    57%
  • Great
    36%
  • Good
    5%
  • Okay
    1%
  • Bad
    1%
and
98.5%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Today at 6:15 pm eastern... CustomInk.com

The design process was simple and provided lots of good/unique image options... the level of customization was fantastic. I would've liked an email about the product before it shipped since there were really minor design inconsistencies and the company purports that it emails. Otherwise, really positive experience and I'll definitely use them again if I need custom shirts or sweatshirts.

Kathleen F.
Tempe, AZ
Overall Experience Great 4
Order Again? Yes
Today at 6:05 pm eastern... CustomInk.com

The representative I talked to was great. He called me right after I placed my order to fix a few color issues which made the sweatshirts look great. Also, I received the sweat shirts a few days early which was also great.

Emmanouel T. - CEO
PinPoint Property Care,
Wayne, NJ
Overall Experience Wow 5
Order Again? Yes
Today at 5:05 pm eastern... CustomInk.com

This is the second year I have placed an order with custom ink. I once again received excellent customer service, helping to make ordering so easy. Excellent quality sweatshirts, Rich colors and my logo printed was also done to my total satisfaction. I will be a continued customer for future orders. I highly recommend Custom Ink!

Sharon R.
Smyrna, TN
Overall Experience Wow 5
Order Again? Yes
Yesterday at 10:50 pm eastern... CustomInk.com

Thank you! Everyone was wonderful that I worked with especially dealing with high school students and purchase orders. I am thankful that everything worked out for our club sweatshirts. I appreciate your hard work.

Allison L.
Phoenix, AZ
Overall Experience Great 4
Order Again? Yes
Yesterday at 11:52 am eastern... CustomInk.com

The sweatshirts were perfect, and the kids love them!

Jennifer C. - Adviser
SHS Philosophy Club,
Saugus, MA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:35 am eastern... CustomInk.com

Had a very pleasant experience. I placed two separate orders with the same logo on it and got a call suggesting combining the orders to save money. You do not see that with many online-based companies. I will be needing more sweatshirts and shirts in the future and I will definitely be using y'all.

Trey M. - VP
Henson Carpet One,
Bossier City, LA
Overall Experience Wow 5
Order Again? Yes
11/22/14 at 12:23 pm eastern... CustomInk.com

I received the sweatshirts quickly and exactly as expected. The color and printing look good.

Hetty E.
Flower Mound, TX
Overall Experience Great 4
Order Again? Yes
11/22/14 at 1:50 am eastern... CustomInk.com

This is my first year ordering our team gear through you. The experience has been mixed. The service has been great - I love talking to actual American people (as opposed to people in a different country) and have received great help. The actual products have been mixed. Our team tanks looked good but the maroon color was not true to the photo online (the actual maroon was more like a brown), the mascot kids shirts did not have a really strong black print (on white shirts) it looked like a grey or washed out black. Now I'm having the same problem with the mom sweatshirts - as mentioned above. Not totally sure I'll be using custom ink next year based on these quality problems. I'd like the printing to really pop on the shirts and think I may have better luck with our local printer who did our embroidered jackets.

Kristen P. - Dance Team Coach
Professional Ballet School,
Belmont, CA
Overall Experience Okay 2
Order Again? Yes
11/21/14 at 11:36 am eastern... CustomInk.com

So easy to use, loved the help with the design, and got the sweatshirts so fast! Thank you!

Heather B. - Drama Teacher
Rosamond High School,
Palmdale, CA
Overall Experience Wow 5
Order Again? Yes
11/21/14 at 11:36 am eastern... CustomInk.com

So easy to use, loved the help with the design, and got the sweatshirts so fast! Thank you!

Heather B. - Drama Teacher
Rosamond High School,
Palmdale, CA
Overall Experience Wow 5
Order Again? Yes
11/21/14 at 11:36 am eastern... CustomInk.com

So easy to use, loved the help with the design, and got the sweatshirts so fast! Thank you!

Heather B. - Drama Teacher
Rosamond High School,
Palmdale, CA
Overall Experience Wow 5
Order Again? Yes
11/21/14 at 10:50 am eastern... CustomInk.com

We have ordered "family sweatshirts" for our annual family vacation for several years. One of the family creates a unique design for the current year. On the back of each grandchild sweatshirt is their name and number of their birth year. They love them! Custom Ink has been wonderful to work with for sizing, formatting, timely shipping and even correcting some errors. THANK YOU SO MUCH!!

Sharon C.
Platteville, WI
Overall Experience Wow 5
Order Again? Yes
11/20/14 at 7:15 pm eastern... CustomInk.com

Overall experience was amazing. The sweatshirts look great. Customer service was almost too good. I didn't feel like I was talking to a service representative when I had to call. I will definitely recommend CustomInk to my friends and other companies.

Jeffrey M. - CHIEF FINANCIAL OFFICER
ALLIES IN HOPE,
Ellington, CT
Overall Experience Wow 5
Order Again? Yes
11/18/14 at 6:45 pm eastern... CustomInk.com

From the moment Carol took my call she was nothing but helpful, fun to talk to, and knowledgeable. About 20 minutes after finishing my conversation with her I had proofs in my in box (and on a Friday evening!). After a couple of changes our second set of proof were in my email even faster. We had a guaranteed delivery date of Nov. 21st, we received our order a full week early!! Our sweatshirts are awesome! The graphics on our sweatshirts were designed by my daughter for her team, so it was very important to her the finished product was exceptional, Custom Ink achieved just that. Thanks Custom Ink!!!

Gretchen J.
Lafayette, IN
Overall Experience Wow 5
Order Again? Yes
11/18/14 at 12:12 pm eastern... CustomInk.com

I have been using CustomInk for several years now for our high school senior sweatshirts, and they excel at customer service. It is easy to get someone on the phone and they correct any issues incredibly fast. They also sent me a proof sweatshirt this time, which was a really great bonus feature.

Kate F.
Bard High School,
Long Island City, NY
Overall Experience Wow 5
Order Again? Yes