Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.1%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
Yesterday at 9:31 pm eastern... CustomInk.com

Overall excellent. Great service- the sweatshirts came before the guaranteed day which was nice. Only complaint- I was told that the icon that my friend personally designed was copyrighted (which it was not) so it couldn't be used, but after I got that worked out everything was great.

Sarah R. - Cross Country Team Captain
Northwest School,
Seattle, WA
Overall Experience Great 4
Order Again? Yes
Yesterday at 4:34 pm eastern... CustomInk.com

It was easy to design the sweatshirts, and the customer service over the phone and on the computer was very impressive. Everyone was so nice!

Lilia B.
Castile, NY
Overall Experience Wow 5
Order Again? Yes
Yesterday at 2:59 pm eastern... CustomInk.com

I am very pleased with the ease of customization, the transparency of costs, the quality of the Jerzees 50/50 Hooded Sweatshirt, the secure packaging of the sweatshirts, and the timeliness of the delivery. I wish there was a place where I can upload a picture of my high school students wearing these sweatshirts! They absolutely loved them! I teach at an underprivileged school, and these sweatshirts made my students look good and feel proud! I underestimated what a uniformed look could give to my students, and I give all of my thanks to CustomInk for making it happen! I will definitely be using your company again!

Lynn H. - Teacher
Puente Program,
San Jose, CA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 2:15 pm eastern... CustomInk.com

Our TWENTY ONE sweatshirts came very quickly! I still can't believe it. I ordered on Friday, received them in the mail Tuesday! It is unbelievable. If only all businesses were like this!

Faith M. - Resident Assistant
Fourth Central,
Lookout Mountain, GA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:33 pm eastern... CustomInk.com

My daughter, who is 15 did the ordering for her school's theater program, so I don't have any experience with the website. But apparently, it was pretty easy to work with. The sweatshirts came out great, got to our house a day earlier than expected and the kids loved them.

Elizabeth B.
San Francisco, CA
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:13 pm eastern... CustomInk.com

Everyone loved the sweatshirts!

Jeanine D.
Bayside, NY
Overall Experience Great 4
Order Again? Yes
Yesterday at 12:11 pm eastern... CustomInk.com

Working with CustomInk has been a pleasure from the beginning! They are wonderful to work with. They catch the order and rearrange it to save me money! Their work has always been perfect and very punctual! They have a large array of products to choose from. We have narrowed it down to our favorite weight t-shirt, sweatshirts and hats.I have compared their prices to several others and they are always the lowest for the same product. And they have so many products and brands to choose from. Any weight or quality you want. We will stay with CustomInk for years to come!

Linda S. - Owner
Custom Plumbing & Construction, LLC,
Canby, OR
Overall Experience Wow 5
Order Again? Yes
10/23/14 at 8:47 pm eastern... CustomInk.com

The sweatshirts came out awesome! Thanks so much to everyone that worked with me on them. The "C" came out perfect on the shoulder area. All employees were huge help to make that unique request possible. Thanks again.

Chip D. - Captain
Raiders Fanzone,
Dover, MA
Overall Experience Wow 5
Order Again? Yes
10/23/14 at 12:18 pm eastern... CustomInk.com

Fast delivery and amazing service. The sweatshirts came out amazing!

Shannon K.
Edison, NJ
Overall Experience Wow 5
Order Again? Yes
10/23/14 at 1:07 am eastern... CustomInk.com

Great website, hugely helpful sales associate, the family loved the sweatshirts I designed with your help!

Troy R.
Puyallup, WA
Overall Experience Wow 5
Order Again? Yes
10/22/14 at 3:08 pm eastern... CustomInk.com

great sweatshirts

Daniel G.
Topsfield, MA
Overall Experience Great 4
Order Again? Yes
10/21/14 at 11:45 pm eastern... CustomInk.com

My experience with CustomInk was quite excellent. Their responses were timely, and they followed up many times which showed a genuine interest in my order. The turnaround time once my order was completely processed and verified was extremely quick, and I received my product well earlier than the estimated date of delivery. The products were just as I ordered and packaged in wrapping to prevent rain damage. A note mentioning the Gildan 50/50 crewneck sweatshirts run a little small would be helpful in better adjusting order sizes, but it's not enough of a difference to influence the outcome of the order.

Raymond M.
Amherst Cross Country,
Amherst, MA
Overall Experience
No Rating
Order Again? Yes
10/21/14 at 11:03 pm eastern... CustomInk.com

I also placed an order for sweatshirts at the same time and was extremely disappointed about the extra screen fee for the sweatshirts. Nowhere on the website was this disclosed. All I wanted was the exact same size / design as drawn out on the customer design page only to find out that there is a fee of $20 on top because the sweatshirts required an extra screen??? These type of fees should be taken care by Custom Ink as it is a huge cost to me versus a minor cost to Custom Ink. After speaking to the customer service representative with no resolution, and completely dissatisfied, it has come to a point where I am planning to shop elsewhere that will probably print these shirts at a much lower cost and Treat me with appreciation for being a long time customer.

Chieko O. - Manager
Cupertino, CA
Overall Experience Bad 1
Order Again? No
10/21/14 at 3:35 pm eastern... CustomInk.com

Customink.com is our family's go to site for all our personalized shirts, sweats, jackets, etc! We always are beyond pleased with the quality of your products. Thank you once again! The Girls weekend sweatshirts are sure to be a big hit!

Deborah S.
Montgomery, NY
Overall Experience Wow 5
Order Again? Yes
10/21/14 at 1:40 pm eastern... CustomInk.com

We were very happy with the sweatshirts we ordered for our church kids. Our order was completed and shipped to us before we expected it. Everybody loved them.

David V. - Pastor
Millgrove Bible Baptist Church,
Spencer, IN
Overall Experience Wow 5
Order Again? Yes