Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    39%
  • Good
    4%
  • Okay
    2%
  • Bad
    1%
and
97.4%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
7/25/15 at 2:55 pm eastern... CustomInk.com

CustomInk is the absolute best to by high quality, custom t- shirts and sweatshirts. The quality of the shirts are excellent. True to size and nice and heavy. I usually purchase Gildan t -shirts. Their customer service is second to none. They help with any questions you may have , and very nice to work with. I only purchase custom item from this site.

Rhonda J.
Lonaconing, MD
Overall Experience Wow 5
Order Again? Yes
7/21/15 at 9:34 am eastern... CustomInk.com

Even though the initial design process in the lab was effortless, the rest of the process was not. The digital printing was very poor quality and did not properly reflect the design we had online. The color of the deep red we chose online was actually just a normal red. Also, the white did not look as opaque as it did online which was another disappointment. Also, the sizes and size chart for our sweatshirts were misleading, I would order one to two sizes smaller, they are just that big. Also, if your design need to go through the licensing department, I would think twice about it before ordering. This made the process much longer and time consuming than we originally anticipated.

Leslie L.
Lexington, MA
Overall Experience Bad 1
Order Again? No
7/19/15 at 7:01 pm eastern... CustomInk.com

My son had to help me with the design on the website but it turned out wonderful. I was buying these sweatshirts for my sisters for our family reunion. They all loved them and we wore them all week. We were all very pleased with the way they turned out and the material was wonderful. They weren't too heavy and we liked that.

Tracy R.
Klamath Falls, OR
Overall Experience Wow 5
Order Again? Yes
7/18/15 at 4:24 pm eastern... CustomInk.com

Over the years we have gotten good quality t-shirts sweatshirts and hoodies and are happy with the product.

Dave S.
Parkville, MD
Overall Experience Great 4
Order Again? Yes
7/17/15 at 9:03 am eastern... CustomInk.com

Your company is so much fun!! I must say, your customer service personnel are extraordinary! I really enjoyed my experience, working with the Custom Ink website, staff members and most importantly love my customized product! The only thing that saddened me was that I did not realize ALL of the different designing options your company offers until after I had created my design and my group online order form. This is my own fault as I was under a time constraint to get the sweatshirts created for our upcoming family function. From the user friendly website to the pleasant, responsive & helpful staff all the way to the professional, customized, one-of-a-kind creative possibilities; your company is AMAZING!! I wish I would have thought of this idea FIRST!! I must tell you that I come from a very large family and we are always doing large family vacations, family outings in huge groups to theme parks, national parks, museums, sporting events; you name it, we do it -- in large groups! This has been taking place since I was a kid, just over 40 years. Anyway, we have always had commemorative custom t-shirts/sweatshirts/etc. made, it has turned into a tradition and well cherished Mosier Family memory and keepsake. I have dealt with local silk-screening companies and have had to deal with their outrageous prices, promised deadlines that are never met and the inconvenience of dealing with these companies on funding this type of project, designs, possibilities, product, quality, etc. Your company eliminates all of the headache as well as the middle-man associated with customized apparel and infuses fun, creativity, expertise, efficiency and greatness into this formerly dreaded task. We love Custom Ink, we will always use Custom Ink and I have told everybody I know how terrific your company is! In closing I will share my FAVORITE feature of Custom Ink; YOUR GROUP ONLINE ORDER FORMS!! Oh my goodness, this will save my husband and I hundreds (maybe even thousands) of dollars. Before Custom Ink, my husband and I would front the money when ordering custom apparel as most all companies require payment upfront. The group organizer (me!!) then collects money from friends and family upon distribution of product. This ALWAYS results in someone "not having any cash on them" or "oh, I'll pay you next time I see you" and sadly, that just never happens and I'm always out the money. With Custom Ink, the option to pay online dissolves my issue!! I couldn't be more pleased!!

Lisa J.
Mount Prospect, IL
Overall Experience Wow 5
Order Again? Yes
7/12/15 at 9:35 am eastern... CustomInk.com

Site is easy to use and the logo turned out wonderful. We will use them in the future but will have to be more careful with the sweatshirt sizes. The previous order of T-shirts that we ordered were a good fit. The sweatshirts however are huge.

Shante Z.
Little Rock, AR
Overall Experience Great 4
Order Again? Yes
7/11/15 at 11:24 am eastern... CustomInk.com

The custom logo option is great, but it is really hard to confirm that the logo will be placed where you want them. I ordered t-shirts and sweatshirts with the exact same logos, but they arrived in different positions on the shirts.

Ryan C.
Frederick, CO
Overall Experience Good 3
Order Again? Yes
7/7/15 at 3:20 pm eastern... CustomInk.com

The customer service was beyond what I expected. Everyone with whom I spoke was SO helpful and friendly. Melody was the one with him I worked most, she was great. Also, the sweatshirts we had ordered for a team participation in a fundraising event, and to my surprise, when the order was finished, a donation from your company was made. I greatly appreciate that.

Dean C.
Poway High School,
Poway, CA
Overall Experience Wow 5
Order Again? Yes
7/6/15 at 8:06 pm eastern... CustomInk.com

I will NEVER shop anywhere else for my custom shirts, sweatshirts, etc. I work in a high school and we get everything from Customink. I ordered a few years ago and its because of the customer service, quality and overall caring that I returned and will return again and again. I just placed a family reunion order for my boss.....its all word of mouth and I have nothing but good or great things to say about Customink.

Christine P.
Verplanck, NY
Overall Experience Wow 5
Order Again? Yes
6/30/15 at 12:55 pm eastern... CustomInk.com

The service I received from your customer service dept. was top notch. They really worked with me to get me exactly what I need in the way of tee shirts & sweatshirts. The finished product is amazing and exceeded all my expectations!!

Erin M.
Living Hope Baptist Church,
Portland, OR
Overall Experience Wow 5
Order Again? Yes
6/30/15 at 11:52 am eastern... CustomInk.com

I was a little worried about ordering custom designed shirts and sweatshirts for our young women's retreat from an online site, but I was pleasantly surprised again and again throughout the process. The design software on the site is very user-friendly, so it was easy to feel confident in our design. The customer service agents were knowledgeable, helpful, and patient as they walked me through all of my options. The website made it so easy to get the right sizes with the size charts and the pictures of real people wearing the shirts. And, when everything arrived ahead of schedule, well packaged - in an organized fashion that made it so easy for me to sort out the sizes - and looking exactly like what I was expecting, it was a homerun! Customink has my business, and I'm telling all of my friends. Our scout troop is ordering next!

Alana K.
Ladera Ranch, CA
Overall Experience Wow 5
Order Again? Yes
6/27/15 at 8:44 pm eastern... CustomInk.com

Very happy with our sweatshirts! They were awesome.

Mandy L.
West Jordan, UT
Overall Experience Wow 5
Order Again? Yes
6/26/15 at 12:09 pm eastern... CustomInk.com

The sweatshirts turned out really great and everyone I talked to was so accommodating and helpful! I had a great experience, thank you!

Hannah W.
Bethesda, MD
Overall Experience Wow 5
Order Again? Yes
6/22/15 at 11:16 am eastern... CustomInk.com

The customer service I spoke with was extremely helpful and courteous. I didn't know my order number because it was over 2 years old. He helped me find it and even sent me a link to the order via email so I didn't need to re-create my art. I just received the re-order of the sweatshirts and they are perfect. Thank you!

Jill R.
Ann Arbor, MI
Overall Experience Wow 5
Order Again? Yes
6/19/15 at 12:48 pm eastern... CustomInk.com

I have used CustomInk a number of times and have been delighted with the service, the artwork, the quality of the shirts and sweatshirts and the fast delivery of their product! I highly recommend them to everyone who wants a professional, artistic, creative product to give to family, friends or business associates!

Laurie K.
Ludlow, MA
Overall Experience Wow 5
Order Again? Yes