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Uncensored Customer Reviews
Here's what recent customers had to say:
CustomInk has good customer service but the product reviews in this case were quite false. The product itself was of good quality but the sizing information was incorrect. Not only do the sweatshirts not fit larger, they were much smaller than normal sizing. Most of my lacrosse players could not wear them. Very disappointed in the sizing information and the information given by their customer service representative.
NCHS Girls Lacrosse,
The quality of the sweatshirts were great. Unfortunately, most of the hoodies were too small for the individuals wearing them. The website says they tend to run small but the sizing chart you provided (height, weight, and how the hoodie looks on the individuals) was not accurate and reflective of the hoodies we received. The color of the hoodies received were much lighter than the charcoal hoodie in the template. Customer service was outstanding and they do a fantastic job of keeping you in the loop on your order. Delivered on time.
Colorado Springs, CO
I am so impressed! After a beyond terrible experience with Boombah.com for softball team sweatshirts, I contacted CustomInk at my wits-end with the whole process. Other screen printers wouldn't use my PDF custom graphic. I expected the same rejection here, but was met with EXCEPTIONAL design lab services, full acceptance of my PDF without any extra design fees, and the NICEST staff on the phone and email. Even their text messages are friendly. CustomInk came highly recommended to me and will stay that way when I tell others. THANK YOU!
Maple Valley, WA
This was our second order with you, and we couldn't have been more pleased either time! The quality of our t-shirt and our sweatshirts were excellent, but we are even happier with the superlative customer service and the workmanship. Just minutes after placing our most recent order online we received a phone call from a customer service rep who let us know there were a few issues with the chosen design. He stayed on the line and guided our group through some modifications. About 30 minutes later, we had collaborated on a design we loved, that was workable. Both orders arrived exactly on time and exactly as requested. Thank you so much!
SO AWESOME. The sweatshirts do run big,though.
University of Chicago Mock Trial,
LOVE! So cool. Made the perfect shirts. The medium sweatshirts are huge, though.
University of Chicago Mock Trial,
I really loved using the online group order form. It made things so much easier for me and everyone else to order their sweatshirts. People paid in their own money and I didn't have the hassle of ordering everything myself and waiting for them to pay me back! Please continue this feature, it was really really excellent!
From the first correspondance everyone we worked with was so responsive and helpful. We have purchased t-shirts/hats/sweatshirts/etc through alot of organizations over the years but from now on will only deal with custom ink. They followed through on every promise and delivered an exceptional product!
We would like to order sweatshirts if possible! You did an excellent job!
We love the sweatshirts! Thank you so much! And very friendly service :)
Middle Village, NY
The zip up sweatshirts were a HUGE hit with the kitchen crew!!
I had to rush order sweatshirts for an event and the sweatshirts came, looking perfect, a day earlier than expected! I have used CustomInk in the past and will definitely again in the future.
My experience was unbelievable and the sweatshirts came out better than what I had hoped! Will definitely work with custom ink again!
East Career & Technical Academy,
Las Vegas, NV
So happy with everything! Sweatshirts are beautiful and so soft!
Life Stream Inc,
New Bedford, MA
It was great. They worked well with my business office to make the process quick and easy. The rush order was great to ensure that we received our sweatshirts in less than a week!