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Uncensored Customer Reviews
Customers who purchased the Foldable Can Koozie had this to say:
The entire process was easy and convenient.
Forest Hills, NY
East Alton, IL
My customer service was amazing. Skye, who I dealt most with was awesome, absolutely awesome. She was speedy on responses, knew how to handle every situation, and all of the orders arrived way before their guaranteed date.
grand Valley Truck Club,
Easy to order, color and lettering were perfect, couldn't be happier with the product. Arrived earlier than expected! Will definitely come back here to order products!
Carp Lake, MI
Attero Tech LLC,
Fort Wayne, IN
This experience was fabulous from the start! Custom Ink is awesome! I needed 100 personalized koozies 3 days before an event and not only did they arrive on time, but they are perfect! Packaged very professionally and compact. Customer service assistant Audrey was so helpful and checked on my order daily until it arrived! This purchase went perfectly! Thank you Custom Ink!
Rock Hill, SC
The koozies were $4 a piece, which seems higher than it should be, based on quality of product delivered. Your customer service and website are exceptional so maybe that's the reason...? Overall it seems like the price should be lower if I give you a .jpg of exactly what I'm asking for. Minor critique, because I understand your position... I'm curious why you pushed back on the "O" logo in the flag as well as the slogan at the bottom of the artwork. I realize those are TM'd, but I thought that is only an issue if you sense I'm attempting to use you to print products I can resell as pirated material. If they're merely a small element of an otherwise unique design and at a quantity of 50, it seems harmless. What'd you think I was going to do, sell the koozies and pose a threat to merchandise revenues of those businesses? Maybe you're protecting yourself against a trick by Oregon or Augusta National to detect printing companies that are contributing to "pirating activities". Seems like you could be more transparent about the reasons why you enforce such a thing. Regarding question below about whether or not I'd order from you again... My answer is, "It depends," but to be honest I'll probably use a different company next time if I want a lower price and I know exactly what I want. Your website and customer service are perfect for customers who need a lot of help. Maybe that's a large percentage of your customer base, but I knew exactly what I wanted and also what I thought the logo and koozie should look and feel like. Overall I'm disappointed by the quality of the product. Thank you for offering to receive my feedback. I hope it helps!!
Salt Lake City, UT