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Uncensored Customer Reviews
Customers who purchased the Augusta Double Sleeve Stripe Jersey T-shirt had this to say:
Jackson Heights, NY
The jerseys that we ordered from Custom Ink look great, and I can't say enough about the customer service - absolutely fantastic. We hadn't won a game all season and then the day after our new jerseys arrived from Custom Ink we won a blow-out! It's gotta be the shirts!
Worthington UMC Softball,
The person I initially dealt with was very professional and helpful. I ended up getting some wrong information though in regards to the placement of your logo as well as the final productions of the shirts being unclear as to where I wanted part of the screen print on the shirt even though it was already in the notes. I had a hold placed on the shirts for information already listed in the notes of your representative and I's initial placement of my order? When I had to deal with your Customer Service head Rep she was rude. Among numerous phone calls to get the order in production the representatives I spoke with were helpful for the most part in getting the shirts completed per due date. Overall it was a good experience, and most of all the shirts turned out great.
New York, NY
Customer serivce was awesome. Cat Quinlan contacted me to tell me that I could save money because my logo had light blue in it that matched the shirt and I could save money, by simpy eliminating the need to print the light blue. I was excited and just decided to apply the difference to the new shirt, and added 1 more on top of that. Customer service was awesome.
CustomInk is very helpful from the beginning to end. You can call customer service at any time and the website is so easy to navigate. I have had such a great experience with them I will definitely use them again.
Ultimately, my experience was excellent. My only complaint would be with two individuals that I spoke with early on in my investigation of available shirts. I was interested in a shirt that was shown on your website, but not listed as one of your products, and these two individuals were going to see if the shirt could be obtained. Neither of the two individuals got back to me about the shirt, which they said they would. Please note that the person I dealt with when actually placing the order was great, as well as the person who dealt with the slight design correction at the time of final approval. In the end, the shirts turned out great. Thank you.
My experience with CustomInk was amazing. Very easy to order and everything was covered multiple times. I even exchanged emails with an actual person when my order was going through the stages or processing. Easy to order, quick production, and fast delivery all to end with an amazing product that was PERFECT! Thank you guys so much. I will be back for sure.
Spring Hill, TN
I did enjoy working with you guys, but I did end up ordering a size too big for a couple people just cause it's so hard to tell from your chart what the size should be for women who are bigger than the girl you have on your size chart. It would be nice to have a size chart just for women and just for men because having them on one just makes it difficult to know if a women should get the shirt the XL man has on.
I called customer service on the day I needed to order. I spoke with a very helpful girl who helped me through the entire process. I had a slightly tricky order because I needed one extra T-shirt in a different variety and she helped me pick out one that matched perfectly in color. She took down all my information over the phone and the process was so smooth. The website is very easy to use as well. I play on many softball teams over the summer and I will definitely reuse Custom Ink.
Apple Valley, MN
Moreno Valley, CA
I have had a great experience each time I've ordered from CustomInk. The customer service is excellent and everything always arrives on time as ordered.
Mount Vernon, IN
Excellent job everyone, quick service when I needed it to add a note. And quick screen printing as well as delivery. Excellent service and product.
Windsor Locks, CT