Overall experience of
the last 1,000 customers:
  • WOW!
    51%
  • Great
    39%
  • Good
    7%
  • Okay
    2%
  • Bad
    1%
and
97.2%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
12/10/15 at 3:38 pm eastern... CustomInk.com

Although I am really happy with my custom finished product (and it's the perfect gift), what really stuck out to me was the excellent customer service I received. I received both friendliness and attentiveness from Zachary Itanen via online chat and Julie Z. via phone to finish my design (they made sure it was just right) and get my order in. It came out perfect and I really enjoyed having such a positive experience. I didn't have to wait around listening to awful hold music or press a million buttons on an automated menu to have contact with a real human being either. It was such a breath of fresh air. Thank you, customink!

Tessa B.
Shepherdstown, WV
Overall Experience Wow 5
Order Again? Yes
11/14/15 at 8:45 am eastern... CustomInk.com

Great service, met deadline to receive shirts. However screen print wa shed off after 1, 45 min.cold wash & air dry.

Patricia K. - Owner
ALOHA HEARING SOLUTIONS,
Phoenix, AZ
Overall Experience Okay 2
Order Again? No
10/31/15 at 2:23 pm eastern... CustomInk.com

Good Afternoon, I'm Cpl Ruiz with the Marine Security Force, White House Communications Agency, White House Military Office. The Shirts were amazing and exceeded everyone's expectations. The last shirt order we ever placed a year or two ago was from a different company who's product was not as sharper or crisper in detail. Everyone with Security Force here loved the products you guys made and actually I'm about to work on another group order to create another large quantity request. I know when my time is done here and I leave the agency that they will still be coming to you guys with orders for shirts for probably years to come. So on behalf of all the Marines in my unit I want to say thank you. From your t shirt ambassadors helping me along the way to when it was being made you guys have been there. Thanks!

Frankie R.
Naval Anacost Annex, DC
Overall Experience Wow 5
Order Again? Yes
10/20/15 at 4:40 pm eastern... CustomInk.com

I understand that the more you order, the cheaper it would be, but even so, I found the prices to air on the more expensive side. $23 for a crew neck isn't so bad, but when you multiply that by 12, it left me with about $40 coming out of pocket because my team only wanted to cover $20 per crew neck.

Lyz V. - Resident Assistant
CUW Katharine Res Hall,
Mequon, WI
Overall Experience Great 4
Order Again? Yes
10/8/15 at 2:47 pm eastern... CustomInk.com

After having so much trouble with the shirts, it was a breath of fresh air to use CustomInk. You will definitely get our business again!

Melanie B. - Faculty Advisor
SHRM@Nicholls State University,
Houma, LA
Overall Experience Wow 5
Order Again? Yes
10/8/15 at 11:28 am eastern... CustomInk.com

This is my second experience with CustomInk. The first was 10+ years ago. Your customer service and design teams are unmatched. They are easy to communicate with and very responsive, helpful and creative. To top it all off, they are here in the USA! Kudos to you, CustomInk, for supporting our Nation's economy and work force!!

Lisa H.
Corolla, NC
Overall Experience Great 4
Order Again? Yes
9/21/15 at 10:15 pm eastern... CustomInk.com

Custom Ink is such a amazing company, called because my shipment was showing errors with where it was being sent called custom ink was upset about it and they delivered my tshirt NEXT DAY AIR. Amazing company GREAT CUSTOMER SERVICE AND NICE GREAT PEOPLE. God bless you guys!

Corbin E.
Montgomery, IL
Overall Experience Wow 5
Order Again? Yes
9/14/15 at 5:45 am eastern... CustomInk.com

I was not pleased with the shirt after washing, per the instructions given on the label. The shirt was air-dried. It was extremely wrinkled and evident it was not a good idea to iron the shirt due to the digital image. No, I'm not happy at all with the quality of the digital print. It looks as if it will peel off and not last.

Patty D.
Lexington, KY
Overall Experience Bad 1
Order Again? No
9/14/15 at 5:29 am eastern... CustomInk.com

I was not pleased with the shirt after washing, per the instructions given on the label. The shirt seemed to shrink, even though it was washed in cold water and turned inside-out. I briefly air-dried the shirt in the dryer with no heat then hanged the shirt on a hanger. It was extremely wrinkled and evident it was not a good idea to iron the shirt. But who wants to iron a "T-Shirt" anyway? After the shirt was dry, I noticed part of the image color faded in one area and the color of the shirt could be seen through the design. No, I'm not happy at all with the quality of the digital print. It looks as if it will peel off and not last.

Patty D.
Lexington, KY
Overall Experience Bad 1
Order Again? No
9/11/15 at 2:41 pm eastern... CustomInk.com

To my knowledge, everything was easy enough for my 9 yr old grandson to design and create. He only needed my help on picking the T-shirt and payment :) This was a very personal gift to his father, who serves our Air Force and lives 1200 miles away! Your product put very big smiles on a FaceTime call!!

M Ary D.
Ruskin, FL
Overall Experience Wow 5
Order Again? Yes
9/8/15 at 11:32 am eastern... CustomInk.com

It's rare these days but every once in a while you run into a company that really stands out as superior. Customink is one of those company's. From the moment I started working on your website until my shirts arrived, my experience could not have been more pleasant. I spoke with one of your employees,(Charli) about a mistake I made on the order and she was so helpful and nice. She was interested in what the T shirts were all about and was fun to speak with. Hold on to her!!! Thank you so much for being a breath of fresh air. I will recommend Customink to everyone I know.

Richard M.
Onalaska, WA
Overall Experience Wow 5
Order Again? Yes
8/22/15 at 11:09 pm eastern... CustomInk.com

Great quality clothing, 2nd time i used for just small order, makes me feel just as important as larger, bigger orders. Odered tee shirts for family when we went to a yankees game (summer trip to ny) this time ordered shirts for a local minor league baseball game for family cause my son is being sworn in to air force during game. thanks

Lane W.
Glade Valley, NC
Overall Experience Great 4
Order Again? Yes
8/18/15 at 1:35 pm eastern... CustomInk.com

CustomInk products are unique and fun to create. The quality is great and their customer service is timely, understanding, and courteous. A breath of fresh air.

Tiffany J.
Wiconisco, PA
Overall Experience Great 4
Order Again? Yes
8/5/15 at 2:59 pm eastern... CustomInk.com

Customer service was great! I was concerned about these getting to me in time, and the Custom Ink Representative assured me they would. The order was sent Next Day Air to guarantee my arrival date, at no extra charge. They were a big hit at the event we used them at! I would highly recommend Custom Ink!

Tricia V. - Owner
N83 FIREWORKS,
Minot, ND
Overall Experience Wow 5
Order Again? Yes
8/5/15 at 12:15 pm eastern... CustomInk.com

The website was easy, and the customer service was AMAZING! The shipping was mediocre. I ordered the shirt well in advance of a surprise party. The expected delivery date was August 3. Unfortunately, it was shipped with the post office. It wasn't Customlink's fault the error made on the post office's end, but due to this error the shirt was late. I called and spoke with the wonderful customer service lady and she not only had a second one made, she had it shipped UPS air so that she made sure I got it before the surprise party. Customlink was great, USPS was not!

Jennifer P.
Splendora, TX
Overall Experience Great 4
Order Again? Yes