the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Here's what recent customers had to say:
Everything exceeded our expectations. We were able to represent our unit proudly during our first event at the Red Bull Air Races. Everyone liked our shirts. We will be doing business again with Customink in the future.
North Las Vegas, NV
Your sales associate, Pete Rush was incredible. Tremendous customer service. I would order from your company again soley based on the fact that I know it will be done right due to the attention to detail from your associates. Thank you! LT Anthony Guido CG Airsta Atlantic City MH65C/D Aircraft Commander Search & Rescue/Air Intercept
Atlantic City, NJ
Working with a company through the web can be daunting. However, the professional website that CustomInk's has made it easy for us not only to navigate the site, but to get a straight forward and clear idea of the product we were buying and how much it would cost. Talking to their representatives was a breeze of fresh air. Not only were they very knowledgeable of their company and product, but they followed up on each step of the process without fail. It was a pleasure to work with CustomInk, and we will definitely work with them again and will recommend it to other colleagues.
I can never express strongly enough as to how much I appreciate CustomInk and those who are a part of your company. I saw the commercial on TV and when it said you were willing to make one shirt, if that was all the customer needed, rather than force a max quality on the customers, then I was hooked and called the number. In all, I spoke to two different ladies - one who got the ball rolling and one who finished up my order, and I have to tell you, it was like dealing with family members or friends I had known all my life. It meant a lot to be dealing with such helpful and polite ladies that made 100% sure I was happy with what my shirt would look like, they type of material, the size and everything about it. I started immediately, singing your praises to everyone I know. I am so happy to have seen that commercial on TV (cable). Thank you Thank you Thank you for giving the type of service that I was accustomed to back in the older days, but rarely see anymore in todays world. Y'all are the BEST !!!!
I love love love your site, product and especially your customer service. A total team effort, product quality and customer satisfaction driven experience. Thank you for the fresh breath of air in this day and age of the customer doesn't matter mentality. I have already referred friends and submitted additional orders. Thank you all so much for a really excellent experience.
Budd Lake, NJ
Another successful order from customink. 80 shirts for my Air Force squadron booster club to sell/give away and wear with pride! Designer was easy to use and did everything except let me make the area outside our logo transparent. Customer service and the graphic artist were helpful and the order arrived a day after it shipped. Quality of shirts and screenprinting is excellent. Cost was competitive with other vendors and interface and billing were super easy. No hidden charges or gimmicks. Thanks CustomInk!
9 ARS Gucci Club,
Travis AFB, CA
There were no misspellings! I'm a teacher and I hate misspellings, so that was really great that everything I asked for was on the shirts! The customer service people were very polite and seemed very interested in our project which was a breath of fresh air! I would definitely do business again with your company and tell others about my great experience. The only lower rating I gave is bc I don't like to get on the phone that much and I had trouble with the setup myself of how to get others to plug in their own sizes and info, so I just did it myself.
North Lewisburg, OH
This was my first time using Custom Ink and I had a fabulous experience! Every person I spoke with was so polite, helpful, and nice. It was always a breath of fresh air to speak with a person right away. Each representative had an extensive knowledge about the company. GREAT customer service! I will be recommending to others!
In a day and age where their is a lack of customer service, customink is truly a breath of fresh air!!!
Jacksonville Beach, FL
Shirts were way too big. Delivery was on time though it seemed that they cut it close with next day air. Still, it was on time. I had to pay $60 extra to have all 3 of the shirts altered when they arrived; they were that big!
Greatly surprised with the excellent service. I randomly chose this company from a search air brushing entities. The shirts are nicely done and I may have future orders.
Excellent website! Everyone involved with the design was very impressed, especially the Master Sergeant himself, stationed in Japan at the Misawa Air Force Base! Great Customer service, too
The ordering, delivery and website were about as easy an fast to use as you could hope. My order arrived quickly and was perfect. While the printing on the discs I ordered was perfect, the discs themselves were of such low quality they couldn't fly straight. 50 out of 50 fell over in the air like we had thrown a dinner plate. I probably won't order again, the materials they print on top of aren't worth the money. *update: Custom Ink called me immediately about my order after I submitted my review. They went above and beyond to correct the issue. The customer service is simply awesome. I'm confident I'll order again.
North Pole, AK
As an Air Force veteran of the Vietnam conflict I wanted a shirt that represented my SAC squadron. I researched the internet and I was able to find a crescent and I asked you folks to replicate it on a shirt. I was blown away by the quality of your art work. I was also impressed how easy it was to create a shirt on your website. Finally, your emails letting me know the key phases of creating, packaging and delivery was outstanding. I thank you for making my amazing shirt. God bless you.
The process, alone, was seamless. I ordered 1-2XL and 1-XL black Gildan Ultra Cotton T-shirts with my photography logo on it. Long story short, the final result of the logo was quite a bit smaller than what I expected, and definitely smaller than how it looked when I was designing it. Also, the package I received (which is one of those air-bags that get sealed instead of a cardboard or manila package) was completely WIDE open, and showed no signs of tearing or anything, as if it was never sealed. I was also missing one shirt from my order. Fortunately enough, I contacted customer support and had that issue resolved, and my missing shirt is on the way. It is plausible that it was merely a issue on the shipper's behalf, albeit I'd rather not point fingers at this point. Not sure if I would do business again with CustomInk, but I am sure glad that I did do this for a "trial" run.