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Uncensored Customer Reviews
Here's what recent customers had to say:
The website was pretty self-explanatory. I had questions and got through on the phone very quickly. Larissa Norris was my T-shirt Ambassador, and she exceeded all my lofty customer service expectations. Not only did she quickly answer my questions, she managed to have my logo modified from 6 colors to 2 while I was still on the phone. She made sure to understand what I wanted and make my head spin with lightening fast service. I am in the US Army, and our shirts are more than just a softball team uniform, they have become an instant source of pride for our entire unit. Now that everyone has seen them, we will probably have to place another order so our fans in the stands can rock our colors, too! Well done, Customink.com! Outstanding service. Outstanding product. You definitely created a repeat customer and loyal advocate.
Our event is tied to an Army unit and I REALLY appreciated the email from a former Soldier thanking us for our service. It just so happened that the customer service rep I talked to on the phone was also a former military guy. I'm not sure if that was a coincidence or if Custom Ink is part of the vet hiring program. Either way I applaud the fact that you do hire veterans. Not only will I order from you again, I will recommend Custom Ink to any other group looking for shirts.
Fort Leonard Wood, MO
Customer service was better than I was expecting. It was nice to be connected to a real person right from the get go. I also received an email from a former Army Reservist who noticed my order was for an Army platoon and wanted to say hi. I really appreciated that. I received continuous feedback throughout the process and follow-up after delivery. Overall very pleased with my experience and will be using CustomInk the next time I need shirts.
San Diego, CA
The T-shirt was a gift for my brother. While in Army aviation and later while fly air rescue his call sign was Frog. He was very happy with the design your staff came up with. Thank you again for another great product.
Saint Paul, MN
These tee shirts mean so much to me. they are so beautiful, the color is gorgeous and bright. we are heading to Fort Leonard Wood in Missouri for our daughters army graduation. We will stand out in the crowd when we see her for the first time in many weeks. I know I will be a returning customer. very pleased with the quality of work. the shirts will make the event even more special because they have her name. thank you!
Very pleased with our shirts. We ordered 2 to ware to our granddaughters deployment sendoff when she leaves for Afganistan with the U.S. Army.
Dade City, FL
very nice Ellie's army Shirts in memory of our 13 year old daughter. I think we are over 400 shirts ordered now. THANKS
Saint Cloud, MN
Your company was an absolute pleasure to deal with. On behalf of my unit, we would like to thank you for your support to our Army aviation organization. We will be using you again for our future orders!
Fort Bliss, TX
Modifying the graphics was not real easy. The ARMY "star" was showing the sweatshirt red color which would have been perfect for the Chinese or Russians. I had to get a customer service representative to fill the star white as we work for the good ole USA. The text below the star ....... at first I wanted to bend it in a "U". I couldn't get that feature to work. I was successful above the star and love the way it turned out. As it turned out ........ the total order came out fantastic. When I received it I was very pleased.
VERY pleased with the service I got when I placed my order. I was ordering shirts for my son who is in the Army in Afganistan. He wanted shirts for him and the guys so it was sort of tricky making sure he got what they wanted. But Humza who was my customer service guy really helped us. The package was sent directly to him.He was out on a mission and was surprised to see the package when they got back. They were very pleased with the shirts. Pricing was very reasonable, especially where the package was going to. Thank you so much. Definitely would recommend your company..and I have to everyone!! Judy
I love how thoughtful u guys are and my fiance loves the shirt and im glad i got it . Thanks for letting me show my love to my u.s army soldier :)
bay point, CA
I don't have anything ad to say,customer service excellent,get my proof back was fast,and the shirts look great,I'm going to New York and I'm going to see one of my old army buddies and give him a shirt to I think he will love it thanks again
CustomInk has done it again! These shirts will definitely get my team noticed during the Washington DC Army 10K marathon.
Fort Washington, MD
I ordered these shirts for my entire family to wear to my son's boot camp graduation from The Marine Corps. My son left for boot camp on June 16, 2013. My brother, who was an active duty soldier in the Army, passed away on July 5, 2013. When the message was delivered to my son, they allowed him to call me. He was very upset and said that he was going to hang in there and graduate boot camp and become a Marine in honor of his Uncle Jeff. I knew that I needed to make sure his graduation was extra special for him and it certainly will be!!! He graduates Friday, September 13, 2013. I was more than pleased with CustomInk. I'm in awe of the systems that they have in place in order to satisfy customer's experience with their company! A+++++ Thank you for helping me in making this occassion a special one!!!!!!
Nick's Boot Camp Graduation,
Overall, great site to use, great service and great product! I did choose to have the order shipped to a stateside relative first however, and then on to us (we are in Europe with the Army and it's an APO address). I was told shipping to an APO can take a VERY long time.