the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Here's what recent customers had to say:
Everything was amazing, as usual. You guys set the bar WAY too high and I'm constantly impressed with the attention to detail while also making ordering and customizing super easy. It's magical. One suggestion: Please wrap the order in paper instead of a huge plastic bag! I hate plastic but I love your cute octopus stickers on the outside of the plastic wrap. It would be perfect if there was some type of cool big kraft paper wrapping instead of a huge plastic bag with a nice octopus sticker on it. Like store wrapping in the old days... only better.
We asked the customer service rep to have the hurdle bar be colored orange and when we received the tee shirt it was black. That was disappointing because we wanted it to match the actual hurdles. Your rep was great but the results were poor.
Outstanding customer service and product quality. Lots of color choices, icon choices or upload your own. They help you tweak the font and spacing and have great suggestions. One of the very best products on the Internet, bar none. We order from them year after year.
Very happy with my entire experience with Customink. Francine called me when there was a concern about copyright and gave me the information that I needed to contact the artist. She was very professional, pleasant, and patient with my questions. I also appreciated the email updates on the progress of my order. This business sets a very high bar for customer service...very impressive! Thank you.
Amazing all the way around! I am a tough customer to impress and could not have been more pleasantly surprised. Wow. You set the bar high and hit every mark. Thank you for operating with integrity and the highest of standards!
Lake Saint Louis, MO
The customer service was the best other than the final product of the shirt we ordered. We had a saying that we wanted but couldn't complete on the design. We took a design that matched a NYC bar so we were contacted by your service rep and they got the same word for us and did a better job than we expected. And you guys were able to get the shirts done before we needed them which was fantastic. Couldn't be happier with the shirt as well.
Bel Air, MD
I had a logo on file that included both text and graphic. I wanted only text embroidered on the caps and the Customink Ambassador extracted it and zapped out a proof in seconds. I was stunned--again--but have come to accept this from a group of professionals so committed to their customers. A double-edged sword, since they've set the bar so high. But their pride and enthusiasm are palpable--like the ball team that keeps on winning. Bravo and thanks, Customink. I'll be back--again!
I ordered screen printed T-shirts as a bar mitzvah favor and we are very pleased with the printing, shirt, color and especially the unexpected email and phone call to make sure the design turned out well. Very professional staff and I will certainly order form here again.
Great Neck, NY
I first used CustomInk for our softball teams shirts because I could make my own design on the website. I keep returning because of the quality of the products and the enthusiasm shown by CustomInk in getting my order right for me. They set the bar on customer service high and keep meeting it.
since my shirts say KATZ KRAWLERS....marc katz should join in on one of the bar crawls....haha
Carol Stream, IL
Thanks again for a great product guys. I've made this order 3 or 4 years in a row now. They are for a friend who lives in the Bahamas and doesn't have access to custom-made shirts. Only thing I noticed this year was a slight delay in the communication and processing of my order, as compared to years past. It took a few days to get a confirmation email and then another few days to get the approval notice for the final prints. Normally this wouldn't bother me, but it seemed slow compared to how quick you guys have been last few years. Everything still came on time but you guys set high bar for yourselves so was a little nervous when I didn't hear anything. Thanks again for great shirts.
I have been ordering from custom ink for many seasons. Occasionally someone talks me into trying someone new and I am always disappointed. I have never found anyplace that comes remotely close to the level of custom ink. You guys have set the bar extremely high. Both orders this year have even raised that bar higher. We are always asked where we got them and if people can buy one off of us. Id love to see a way to purchase our initial order and then be able to model them with an option to get the same pricing per shirt on first order for a second second smaller order for parents/fans.
I just received my 3rd order from CustomInk and again they met my needs and expectations. As a professional quality systems auditor I always look for the best but rarely find it. CustomInk raises the bar on both quality and customer service. As in any manufacturing things can and do happen. But if something is wrong - they do all they can to make it right. I have never had anything less than total satisfaction with any of the staff that I have communicated with. I always tell others that a job is never completed until the customer reorders and CustomInk can consider their job complete. They aren't just my first choice for these products - they are my only choice!
Last Cast Fishing Rods,
Maple Grove, MN
The design lab needs an upgrade. For example, I should be able to drag decals to a "side bar" of some kind while I'm designing my tee. I still hate your packaging, when someone designs something it's special, and should not arrive in a plastic sack.
Los Angeles, CA
The customer service with customink.com was BAR NONE!