Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.1%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/12/15 at 10:24 am eastern... CustomInk.com

The customer service was the best other than the final product of the shirt we ordered. We had a saying that we wanted but couldn't complete on the design. We took a design that matched a NYC bar so we were contacted by your service rep and they got the same word for us and did a better job than we expected. And you guys were able to get the shirts done before we needed them which was fantastic. Couldn't be happier with the shirt as well.

Stephen D.
Bel Air, MD
Overall Experience Great 4
Order Again? Yes
5/9/15 at 12:19 pm eastern... CustomInk.com

I had a logo on file that included both text and graphic. I wanted only text embroidered on the caps and the Customink Ambassador extracted it and zapped out a proof in seconds. I was stunned--again--but have come to accept this from a group of professionals so committed to their customers. A double-edged sword, since they've set the bar so high. But their pride and enthusiasm are palpable--like the ball team that keeps on winning. Bravo and thanks, Customink. I'll be back--again!

Julie B.
Montara, CA
Overall Experience Wow 5
Order Again? Yes
5/7/15 at 11:44 am eastern... CustomInk.com

I ordered screen printed T-shirts as a bar mitzvah favor and we are very pleased with the printing, shirt, color and especially the unexpected email and phone call to make sure the design turned out well. Very professional staff and I will certainly order form here again.

Dana L.
Great Neck, NY
Overall Experience Great 4
Order Again? Yes
4/17/15 at 2:00 pm eastern... CustomInk.com

I first used CustomInk for our softball teams shirts because I could make my own design on the website. I keep returning because of the quality of the products and the enthusiasm shown by CustomInk in getting my order right for me. They set the bar on customer service high and keep meeting it.

Dave K. - Catcher
Softball team,
Ballwin, MO
Overall Experience Wow 5
Order Again? Yes
4/17/15 at 12:28 pm eastern... CustomInk.com

since my shirts say KATZ KRAWLERS....marc katz should join in on one of the bar crawls....haha

Kara F.
Carol Stream, IL
Overall Experience Great 4
Order Again? Yes
4/8/15 at 10:33 am eastern... CustomInk.com

Thanks again for a great product guys. I've made this order 3 or 4 years in a row now. They are for a friend who lives in the Bahamas and doesn't have access to custom-made shirts. Only thing I noticed this year was a slight delay in the communication and processing of my order, as compared to years past. It took a few days to get a confirmation email and then another few days to get the approval notice for the final prints. Normally this wouldn't bother me, but it seemed slow compared to how quick you guys have been last few years. Everything still came on time but you guys set high bar for yourselves so was a little nervous when I didn't hear anything. Thanks again for great shirts.

William R.
Washington, DC
Overall Experience Great 4
Order Again? Yes
4/1/15 at 12:24 pm eastern... CustomInk.com

I have been ordering from custom ink for many seasons. Occasionally someone talks me into trying someone new and I am always disappointed. I have never found anyplace that comes remotely close to the level of custom ink. You guys have set the bar extremely high. Both orders this year have even raised that bar higher. We are always asked where we got them and if people can buy one off of us. Id love to see a way to purchase our initial order and then be able to model them with an option to get the same pricing per shirt on first order for a second second smaller order for parents/fans.

Shay S.
Canastota, NY
Overall Experience Wow 5
Order Again? Yes
3/30/15 at 12:00 pm eastern... CustomInk.com

I just received my 3rd order from CustomInk and again they met my needs and expectations. As a professional quality systems auditor I always look for the best but rarely find it. CustomInk raises the bar on both quality and customer service. As in any manufacturing things can and do happen. But if something is wrong - they do all they can to make it right. I have never had anything less than total satisfaction with any of the staff that I have communicated with. I always tell others that a job is never completed until the customer reorders and CustomInk can consider their job complete. They aren't just my first choice for these products - they are my only choice!

Daniel C. - Owner
Last Cast Fishing Rods,
Maple Grove, MN
Overall Experience Wow 5
Order Again? Yes
3/26/15 at 12:35 pm eastern... CustomInk.com

The design lab needs an upgrade. For example, I should be able to drag decals to a "side bar" of some kind while I'm designing my tee. I still hate your packaging, when someone designs something it's special, and should not arrive in a plastic sack.

John M.
Los Angeles, CA
Overall Experience Great 4
Order Again? Yes
3/24/15 at 3:28 pm eastern... CustomInk.com

The customer service with customink.com was BAR NONE!

Cathy H.
Poulsbo, WA
Overall Experience Wow 5
Order Again? Yes
3/23/15 at 3:41 pm eastern... CustomInk.com

This is the only website I go to for shirts, hats, bar glasses and cups. Never been disappointed with design result, delivery, or customer service. Had four broken glasses because of shipping (not packaging) and they refunded the four glass cost immediately AND gave me $25 off my next order- and it wasn't CustomInk's responsibility to do so.

Andy A. - Shortstop and Left Field
Western Darnestown Softball,
Germantown, MD
Overall Experience Wow 5
Order Again? Yes
3/23/15 at 2:45 pm eastern... CustomInk.com

We only wish shirts were a little more affordable. However, the quality of the shirt and the print are great, bar none. Shipping also better than promised! We only ordered one to test product, over-all quality: A++. there ARE cheaper sites, but cheap/sloppy is what you'll get. Not here!

Brenda S.
Mount Wolf, PA
Overall Experience Wow 5
Order Again? Yes
3/14/15 at 1:08 am eastern... CustomInk.com

Fourth time using customink for my bar and restaurant and will continue to do so. Ease of website to upload logo and make my own design. Speedy turn around time.

Sokharun Y.
South Hadley, MA
Overall Experience Wow 5
Order Again? Yes
2/27/15 at 10:50 am eastern... CustomInk.com

I began using your service many years ago when the company was small. The service you provided back than was remarkable. I know that CustomInk has grown into a large organization. However, unlike other companies, you continue to maintain the highest of standards with your product quality and customer service. CustomInk is truly the company that sets the standard others should aspire to. You have set the bar high. Well done!

Thomas W. - Associate Director
Madison Square Garden,
Emerson, NJ
Overall Experience Wow 5
Order Again? Yes
2/13/15 at 11:28 am eastern... CustomInk.com

The overall experience was great! Our team was impressed .with the quality, the printing, the price, and the very fast turn around from order to delivery. My only complaint was in regards to the permission to use our home bar's logo on the sleeve. Instead of one representative being the contact person regarding the permission to use the design, I had spoken with 4 different people in that few days trying to coordinate who was supposed to receive the permission from the bar owner even after the bar owner sent 2 emails to different people granting permission.

Bob M.
Romeoville, IL
Overall Experience Great 4
Order Again? Yes