Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.9%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
2/1/16 at 11:31 am eastern... CustomInk.com

From ordering to arrival, everything was awesome. I talked with Dominic about shipping via the chat function and he was very helpful. (shout out to Dominic!) The hats arrived one day early (yay!). I brought the hats to a bar and everyone wore them the whole night. People came up to us and said things like "What a great idea!" "You guys are so cool." "You all are by far the most attractive people in this bar." "You guys are so enlightened and humble." All or only some of these things were actually said. Additionally, I was at a frisbee tourney in Santa Monica two weeks and one of my friends had your sticker on her water bottle. I asked about the company and she said she ordered shirts from you guys and was super impressed. That's how I found you. Keep giving away stickers...

Sarah M. - marketing manager
Spring, TX
Overall Experience Wow 5
Order Again? Yes
1/21/16 at 3:46 pm eastern... CustomInk.com

This was the second time I used custom ink for favors for my kid's Bar/Bat Mitzvah. The quality of service was awesome and the finished product exceeded our expectations. So happy!

Jayme F.
Natick, MA
Overall Experience Wow 5
Order Again? Yes
1/8/16 at 4:55 pm eastern... CustomInk.com

I can't give CustomInk anything but an A+++ from start to finish. Rarely do I come across a company that has such a strong commitment to customer service. Everytime I called their number, I got a customer service representative who made me feel as if they were personally handling every detail of my order - and then I got a follow-up email from them so that I would know how to get hold of them if I had questions. The quality of the product is exceptional, and they even shipped it much earlier than I expected. I will absolutely use them again, and refer them to all of my friends who are ordering product for their children's Bar/Bat Mitzvahs. Thank you for a job well done!

Kathy F.
Wilmette, IL
Overall Experience Wow 5
Order Again? Yes
1/5/16 at 12:16 pm eastern... CustomInk.com

You have set the bar for exemplary customer service. In an age of automated teleprompters and robotic responses, Customink provides extraordinary customer service!

Susan J. - Recruiting Director
HMB, Inc.,
Westerville, OH
Overall Experience Wow 5
Order Again? Yes
12/29/15 at 11:15 am eastern... CustomInk.com

I really liked it overall, you have really nice sweatshirts and the printing on them is really nice!!!! Just make sure to try and get your date rights and plus when checking to see how far along like the shipping process, every time I would go on there, the bar at the top wouldn't move so maybe you can fix that? But otherwise it was pretty good

Maria G.
Mora, MN
Overall Experience Wow 5
Order Again? Yes
12/26/15 at 5:21 am eastern... CustomInk.com

My overall experience with customink was Stellar! The customer service is bar none and I felt like I was being catered to from start to finish. The follow up emails, not to mention one from the president of the company, were personalized and so welcomed. I'm certainly recommending everyone with customized needs to order from here!!

Constance W.
Voorhees, NJ
Overall Experience Wow 5
Order Again? Yes
12/13/15 at 10:11 am eastern... CustomInk.com

.Everyone loves them!!! They came up to me saying how awesome the color and Design were. My HRIM bar crawl is going to be a hit with my class from our Vita Nova Practicum.

Dominique D. - Organizer
Hotel, Restaurant, & Inst'l Management,
Middletown, DE
Overall Experience Wow 5
Order Again? Yes
11/22/15 at 9:05 am eastern... CustomInk.com

Love custom ink. In a pinch or not it's my go to. The design feature on the website is bar none. You've helped us soooo many times look and feel fabulous! Thank you!

Carla J. - Director
Cheer Girl Entertainment,
Tampa, FL
Overall Experience Great 4
Order Again? Yes
11/12/15 at 9:33 am eastern... CustomInk.com

CustomInk was exactly what we were looking for when dealing with a company. Their customer service is bar none and their turnover time is very impressive. I was very pleased with the end result and will definitely be dealing with them again!

Emanuel F.
York, PA
Overall Experience Wow 5
Order Again? Yes
11/2/15 at 12:28 pm eastern... CustomInk.com

Everything was great until the delivery. The first order I placed had some issues with UPS. They couldn't find us or call my mobile to figure out the problem. The last order ended the same way with someone that doesn't work here signing for the package. I found it at the front of the building by the door. I know UPS is a separate company but I don't understand why they can't walk to the bar, where someone actually works, to make sure the package is secure. Even though they are a separate company they reflect on the whole experience. I will probably place another order with CustomInk but if this happens again I will probably ask CustomInk to change the delivery method or use another company from now on.

Michael T. - General Manager
151 Saloon,
San Antonio, TX
Overall Experience Great 4
Order Again? Yes
11/2/15 at 11:20 am eastern... CustomInk.com

CustomInk has raised the bar for online t-shirt design and ordering. They thought of things that I appreciated in their service that I didn't even know I needed. Thank you CustomInk.

Sarah D.
Ogema, WI
Overall Experience Great 4
Order Again? Yes
10/20/15 at 11:31 am eastern... CustomInk.com

Once again, custom ink has raised the bar. Your customer care is unparalleled, great product and turnaround time. Thank you!!!

Hadass A.
New York, NY
Overall Experience Wow 5
Order Again? Yes
10/19/15 at 12:11 pm eastern... CustomInk.com

I was surprised how quickly I could design my own t-shirt. The web site was very easy to use. Then, the t-shirt arrived very quickly and was well-packaged. The price was reasonable because the quality of the material was superb. The design was perfect. The washing instructions were clear. This experience sets the bar high for all other products ordered online. I have never had such a positive experience with a company.

Victoria K.
Kappa Alpha Tau,
Claremont, CA
Overall Experience Wow 5
Order Again? Yes
10/18/15 at 10:09 am eastern... CustomInk.com

These were great for the bar mitzvah. Everyone loved them. The sweatshirts were warm and cozy and the kids lived the t shirts. Customer service was also amazing. Is recommend to everyone to use you.

Tracy R.
Whippany, NJ
Overall Experience Wow 5
Order Again? Yes
10/1/15 at 11:36 am eastern... CustomInk.com

OUTSTANDING!!! Best quality and best service bar none.

Diane R. - Senior Buyer
Frisbie Memorial Hospital,
Rochester, NH
Overall Experience Wow 5
Order Again? Yes