Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    38%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
8/27/14 at 3:51 pm eastern... CustomInk.com

Your website is easy to navigate, the shirts I had made was for me and a friend that lives across the country. We were both able to go in and make changes and the other could instantly refresh and see the changes (that was awesome). Every person I talked with on the phone was very courteous and had the answers I needed. I will definitely use this site in the future.

Steven C. - Chief Petty Officer
U.S. NAVY,
Temecula, CA
Overall Experience Wow 5
Order Again? Yes
8/26/14 at 12:12 pm eastern... CustomInk.com

Although not my first experience with Customink, this was my first "bulk" order and every step of the way exceeded any expectation I may have had. Every representative that I contacted, or who contacted me was knowledgeable, friendly, energetic and eager to meet my every need. However, I think one of the most important aspects to me, was to speak to a representative who was located in the United States. So often, when contacting a customer service division, our call is routed through another country. Customink is to be commended for it's commitment to service, quality of product and providing employment here.

Annette M.
Middle Village, NY
Overall Experience Wow 5
Order Again? Yes
8/24/14 at 11:42 am eastern... CustomInk.com

The experience was simply just ok. I got called out on the artwork we used because you thought it was copyrighted which it isnt. So I had to spend extra time to track the artist down in a foreign country and bother her about it. It was just way more trouble then I planned and the shirts dont look as good as they did online especially not worth almost 30 a piece.

Lisa P.
Longmeadow, MA
Overall Experience Okay 2
Order Again? No
8/18/14 at 12:58 pm eastern... CustomInk.com

The sales girl on the phone did an amazing job. Not sure of her name but she helped make the shirts for the Cross Country Team at Plant High School in Tampa. Roy Harrison Head Girls Cross Country and Track Coach

Roy H.
Tampa, FL
Overall Experience Wow 5
Order Again? Yes
8/18/14 at 12:58 pm eastern... CustomInk.com

The sales girl on the phone did an amazing job. Not sure of her name but she helped make the shirts for the Cross Country Team at Plant High School in Tampa. Roy Harrison Head Girls Cross Country and Track Coach

Roy H.
Tampa, FL
Overall Experience Wow 5
Order Again? Yes
7/29/14 at 2:13 pm eastern... CustomInk.com

We order our Cross Country team's summer training tanks here every year and are thoroughly pleased every time. :)

Stuart B. - Captain
Century Cross Country,
Rochester, MN
Overall Experience Great 4
Order Again? Yes
7/21/14 at 9:13 am eastern... CustomInk.com

My experience with CustomInk was GREAT! It was so easy to work with people, I had a credit card issue in the beginning and when I went to call customer service I got right through without any problems; the rep was really helpful. I had left the country on vacation when the proof was sent to me to approve (I totally forgot about it) and when I got back I had emails and phone calls reminding me to check on it, which, if I had been in town would have been very helpful. Despite being over a week late getting the proof approved I was still able to get my T Shirts only two days behind schedule and right in time for our event! This may be the only place I'll buy T Shirts from again--thanks!!

Michelle B. - Finance Admin
Exel,
Columbus, OH
Overall Experience Wow 5
Order Again? Yes
7/4/14 at 10:00 pm eastern... CustomInk.com

I WISH THE GOVERNMENT RAN THE COUNTRY LIKE YOU GUYS RUN YOUR BUSINESS (EXCELLENT), THIS FROM SOMEONE WHO HAS BEEN IN THE CUSTOMER SERVICE BUSINESS FOR 30 YEARS, THINK I KNOW A LITTLE SOMETHING ABOUT GOOD SERVICE.

Orlando G.
Jonesboro, GA
Overall Experience Wow 5
Order Again? Yes
7/3/14 at 6:56 pm eastern... CustomInk.com

you can not tell true sizes on a video internet screen and the sizes printed on the shirt are not always true! because of blems, irregular, nock offs, or the size are different in other Country

John D.
Lanoka Harbor, NJ
Overall Experience Good 3
Order Again? Yes
6/30/14 at 7:15 pm eastern... CustomInk.com

My shirt is outstanding. This is the only picture we have of my husbands dad in uniform during WWII. I wanted to give him something he could share with the rest of the world about his dad and this is perfect. I wish everyone that has or is serving this country would be able to leave a good memory to those loved ones that also sacrificed.

Coleta D.
Sallisaw, OK
Overall Experience Wow 5
Order Again? Yes
6/17/14 at 12:27 pm eastern... CustomInk.com

You guys are awesome!!! Everything was perfect!! The delivery time was spectacular 3 days earlier than we expected!! Thank you CustomInk, our World Cup will be more fun since we're far from our country (Brazil)...

Kayla A.
Shalom Pentecostal Church,
Metairie, LA
Overall Experience Wow 5
Order Again? Yes
6/17/14 at 12:27 pm eastern... CustomInk.com

You guys are awesome!!! Everything was perfect!! The delivery time was spectacular 3 days earlier than we expected!! Thank you CustomInk, our World Cup will be more fun since we're far from our country (Brazil)...

Kayla A.
Shalom Pentecostal Church,
Metairie, LA
Overall Experience Wow 5
Order Again? Yes
6/17/14 at 12:26 pm eastern... CustomInk.com

You guys are awesome!!! Everything was perfect!! The delivery time was spectacular 3 days earlier than we expected!! Thank you CustomInk, our World Cup will be more fun since we're far from our country (Brazil)...

Kayla A.
Shalom Pentecostal Church,
Metairie, LA
Overall Experience Wow 5
Order Again? Yes
6/17/14 at 12:21 pm eastern... CustomInk.com

You guys are awesome!!! Everything was perfect!! The delivery time was spectacular 3 days earlier than we expected!! Thank you CustomInk, our World Cup will be more fun since we're far from our country (Brazil)...

Kayla A.
Shalom Pentecostal Church,
Metairie, LA
Overall Experience Wow 5
Order Again? Yes
6/17/14 at 7:36 am eastern... CustomInk.com

I have one suggestion for improvement. I was working with a designer to price everything out on my design. It took me a few weeks to collect sizes from people all over the country. After getting all the sizes and ready to place the order, I was told the t-shirt I was ordering was no longer available. I was given a new option, but the size and depth of the V-neck was different so I had to go back to all the ladies in the group again for sizing and offer to switch to the uni-sex shirt due to the deeper V-neck. I feel you could have looked up all the customers designing shirts on the style being discontinued and communicated a deadline for ordering versus just discontinuing. This would have save me time and effort.

Patty K.
Geneva, IL
Overall Experience Great 4
Order Again? Yes