Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
9/19/13 at 1:47 pm eastern... CustomInk.com

I was really, really, really, impressed with the customer service and the ease at which I was able to look like a shirt designing hero to my cross country team

Ryan C.
Collegeville, PA
Overall Experience Wow 5
Order Again? Yes
9/14/13 at 5:19 pm eastern... CustomInk.com

Your website was very easy to use and had lots of different options. The Customer Service Rep I emailed with, Corinne Thompson, was super responsive and got back to me very quickly. Originally I had planned to have the two screens on the back of the sweatshirt overlap but she advised against it because the screen might peel. Then, she sent me a preview of the sweatshirt with the designs overlapping and waited for me to approve it before putting in the order. The sweatshirts were delivered in less than two weeks and my cross country team got to wear them for our second invitational!

Erika C.
Kaneland Cross Country,
Elburn, IL
Overall Experience Wow 5
Order Again? Yes
9/25/13 at 1:12 pm eastern... CustomInk.com

You guys were perfect with delivery! You guys were serious when it came to "on time" delivery! My Cross country team was very pleased! Thanks!

Jenny H. - Captain
Old Tappan Girls Cross Country 2013,
Northvale, NJ
Overall Experience Great 4
Order Again? Yes
8/27/13 at 12:24 pm eastern... CustomInk.com

The Cross Country Team "Loved the shirts"... In fact they wore them at their first meet. I understand that many of the students complemented on how... "cool" they looked!! The shirts arrived early :) Professional packaging as well....The whole experience was, "WOW"

David W.
Portsmouth, OH
Overall Experience Wow 5
Order Again? Yes
9/7/13 at 11:00 am eastern... CustomInk.com

The kids LOVE their new team shirts for cross country. As always, Custom Ink provided a great shirt for a reasonable price. Thank you!

Alison Z. - Coach
Miramonte High School,
Orinda, CA
Overall Experience Wow 5
Order Again? Yes
5/31/13 at 3:38 pm eastern... CustomInk.com

I really enjoyed my whole experience with Customink, I'm helping a friend move cross country and thought about a t-shirt we both could have to remember the trip by. I had a few idea's in my head when I found Customink. It was so easy to play with different designs and move things around, make them bigger or smaller. The best part was being able to save it and work on the next day.. It came out great...! My only disappointment was that I couldn't choose the V neck shirt because I was only ordering 2.

Valerie M.
Belchertown, MA
Overall Experience Wow 5
Order Again? Yes
5/4/13 at 10:44 am eastern... CustomInk.com

Customink truly is impressive. My family and I were so impressed with the shirt and my friend loved it. I received a call saying a picture would be blurry but used it anyways, they must have really worked on it, because the picture was bright and clear! I was worried about it but clearly had nothing to worry about. I can't wait to order my own shirt and bag for my track and cross country gear! I'm so impressed with customink and will tell all my teammates to order their own shirts! I can't wait to design more.

Ash W.
Canoga Park, CA
Overall Experience Wow 5
Order Again? Yes
11/25/12 at 2:01 pm eastern... CustomInk.com

Custom Ink was absolutely TREMENDOUS! Annie was fantastic helping me out over the "chat" on the site to work out if it would be possible then pricing for my order. My daughter -- age 7 -- qualified for AAU Cross Country Nationals down in Rock Hill, SC. We live in New Jersey, so just had the hurricane come through. It was not only so nice to be treated so well, but we I got very emotional when I saw your NEW JERSEY t-shirts on the internet. Thanks for helping our state!

Laurie G.
Newton, NJ
Overall Experience Wow 5
Order Again? Yes
11/26/12 at 1:14 am eastern... CustomInk.com

CustomInk is the way to go! You can be sure I will use them again as I am PTO president for my school and the Cross Country Team Mom! Easy to order and quality product! Thank you!

Sydney W. - Team Mom
Cross Country,
Carmichael, CA
Overall Experience Wow 5
Order Again? Yes
11/19/12 at 3:22 pm eastern... CustomInk.com

CustomInk was great, it got us our cross-country t-shirts well before the expected time, and I was able to get them to the whole team before our banquet! They checked in with email all the time so I always had an update to tell the team when they inquired about the t-shirts.

Emily G. - Captain
Tantasqua Cross-Country,
Sturbridge, MA
Overall Experience Great 4
Order Again? Yes
11/16/12 at 7:09 am eastern... CustomInk.com

This was a gift that the boys middle school cross country team thought up for their coach. They knew exactly what they wanted. My son came home and asked me for help with the idea. I sat him at your website (he is 13) and showed him a 2 min check this cool site out. He put it all together. We used the chat feature for a buy one question, and the sales rep was great with a quick solution then let him get back to creating the sweatshirt they wanted for the coach. My son was disappointed that he couldn't quick ship it, because they all put in $3 a piece and couldn't afford it, but he was happy that I was right that from previous orders, your service was fast and he received his order much sooner than they had expected. Thank you, Great job!! Donna Brunelle, Jack Brunelle & the Quabbin MS Cross Country Team

Donna B.
Oakham, MA
Overall Experience Wow 5
Order Again? Yes
11/23/12 at 11:34 am eastern... CustomInk.com

Customink provided my cross country team very high quality shirts that are comfortable and printed with the best care. Thank you

Mark C. - Cross Country Coach/ Dean of Student Life
Chinese American International School,
San Rafael, CA
Overall Experience Wow 5
Order Again? Yes
11/20/12 at 10:47 am eastern... CustomInk.com

CustomInk was incredibly easy to use. Pick your shirt, upload the design, select sizes and your done! I loved the notifications every step of the way. I never had to question what phase my order was in - you kept me informed and provided a quick link to track the package. When the box was received, it was another surprise. The shirts looked AWESOME! And the inner packaging and materials were cool too. I like that the shirts were packed in plastic, just in case! The Uxbridge Spartan Girls' Cross Country Team thanks you! They certainly stood out at their District Meet. Can't wait to order from you again.

Melanie K.
Uxbridge, MA
Overall Experience Wow 5
Order Again? Yes
10/29/12 at 12:44 pm eastern... CustomInk.com

This is the second time I ordered from Customink, and once again I was very satisfied with the purchase from beginning to end. The ordering process was simple, the product selection and price options excellent, the final product just what we wanted. Love the way custom ink stays on top of the process to make sure that deadlines can be met. And wow, who would think that a national company could deliver product so quickly and on time? At the last minute our cross country team wanted to order team sweatshirts for upcoming conference and state meets. We had less than 10 days to find the shirts at a price point that was fair to all, design, order and receive them. Customink allowed us to accomplish all this and the runners were pleased with the shirts and the parents were happy with the price. And I was relieved that it all worked out. Thank you customink - you are amazing!

Michelle A. - Parent
Essex Aggie X-C,
Boxford, MA
Overall Experience Wow 5
Order Again? Yes
10/22/12 at 9:19 pm eastern... CustomInk.com

I was very satisfied with CustomInk. I had several problems with my debit card payment and had to call several times to work out the problem. Even though I called at completely random times like 5:30 in the morning and 9:45 at night, the people on the phone always answered my questions and gave me a ton of helpful advice. Plus, even though it took me a while to figure out my payment issues, the hoodies were delivered practically the day they were shipped. I loved the way I could keep track of the progress the order was making. Because of the text alert system that notified me once they'd been delivered, I was able to bring them to the cross-country meet I needed them for literally a half hour before the meet! Fantastic service!

Kenaia N. - Team Captain
Chief Sealth Cross Country,
Seattle, WA
Overall Experience Wow 5
Order Again? Yes