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Uncensored Customer Reviews
Here's what recent customers had to say:
CustomInk is a company I will continue to use for all my screen printing needs. Customer service, product, and shipping promises were all kept!! I even got my order a full day earlier than expected!! You guys are GREAT!!
Great customer service, answered all my questions. Nice, fast delivery, arrived one day early!
Asked a question, got a quick answer. Shipped quickly, arrived a day earlier than it was scheduled to.
Harry Buffalo Softball Team,
Person on phone who took order was very helpful and was able to rush delivery to my house for the first day of classes. Appreciate all the help I received.
1) Overall the process of making my shirt was neat and fun. 2) I do wish there were more color selections of the colors of shirts (not restricted to how many you purchase). There were a few colors from the higher quantity orders that I would have picked before the one I settled on. If they cost more money (which I am assuming is the case... it may or may not be), just charge a little more. 3) My order came a whole day early, which was awesome! 4) The ink didn't smell. In the past, I got a shirt made from another company... and the ink smelled TERRIBLE! I'm definitely glad that wasn't the case here. Overall, my shirt came out ALMOST perfect, and I am a pretty happy camper!
The website clearly showed the shirt exactly as designed/requested, and was very easy to use. The shirts arrived a day before promised. Overall, I was quite pleased with my experience.
Wonderful experience! Cannot beat their customer service, always someone friendly and knowledgeable to speak with. Shirts arrived a day early and were high quality. As soon as other staff saw them, they asked for their own too! I can see another order coming :) I do wish the numbers and last names on the back of our shirts matched better, they aren't the same color. Its not anything that I would consider returning over, but I did notice it. It does not take anything away from the shirt, but if there was one area to change that would be it.
I would definitely order from CustomInk again. We even received the shirts a day earlier than expected.
Ally was AWESOME!! I have rarely worked with better customer service representatives anywhere. She was prompt at helping me and providing me with designs and feedback. Two thumps up for her - I will ask for her directly next time working with Custom Ink! (I am sure everyone there is great but once I find someone good, I often stick with them). Shirts were great quality material and design and I got them promptly as promised - even a day early! Great company!
When there were issues with my design or university approval I got prompt emails from customer service and was able to resolve any issues before they caused a delay. In fact I received my shirts the day before the guaranteed date.
Wow, I took a child's art work and made a fantastic T-shirt for his mom. Her Mother's Day is going to be amazing by receiving a gift created by her child that will last a life time.
I used several features of the CustomInk website, including the livechat and the desktop and mobile versions of the site. My customer service experience was great. The specialist answered my questions quickly and completely, even when they were a bit convoluted, or I didn't know how to explain myself very well. The mobile versions were a little difficult to work with from a cell phone, but that was expected when working from a smaller screen. I liked that the features for the desktop site were offered in the mobile sites. I received the package a day earlier than expected. Would definitely order again.
Power Tops United,
Upper Marlboro, MD
Working with custom ink gave me and my organization a sense of trust, especially in my communication with Miriam concerning our order. It has happened on some occasions that we've worked with a business and they don't always come through for us. Custom Ink did! We got the order the day we were told and when we opened it looking at the quality we were very pleased. We all agreed that day felt like Christmas and having that feeling guarantees we will be using Custom Ink again!
Black Theatre Productions,
Overall it was a positive experience. The shirts look nice and how I expected them to look, they arrived the day I expected them to, and they fit well.
Segal Design Institute,
This was a easy process from start to finish. Everything was done properly and arrived the day you said it would. The shirts are wonderful, thank you so much!