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Uncensored Customer Reviews
Here's what recent customers had to say:
I AM ABSOLUTLY AMAZED WITH OUR SHIRTS... WE RECIEVED THEM BEFORE OUR BIG DAY AND THEY CAME PACKAGED GREAT AS WELL. THE ORINTING IS SUCH GREAT QUALITY AND I HAD NO ISSUES WITH COSTOMER SERVICE. I HAD TO CALL AND RUSH ORDER THEM AND I RECIEVED AN EMAIL ALMOST RIGHT AWAY FROM A PERSON (NOT A MACHINE) AND SHE WAS SO HELPFUL. THE PRICE WAS AMAZING AND THEY MADE SURE EVERY MEMEBER WAS ABLE TO GET A SHIRT. THANK YOU FROM THE EMERADO BULLDOG SPIRIT TEAM :)
Emerado Bulldog Spirit Team,
I have to compliment your customer service department. Our artwork was too many colors. They let us know right away and had a new free art sample for us within one day. The customer service agent even texted me to let me know the new sample was in my email. She was able to add extra shirt orders during the approval process and the best thing of all, the shirts got there a week early, in time for school picture day.
Banic Chiropractic and Massage,
I am very pleased with my Custom Inc experience. Everyone I communicated with was very helpful. My orders arrived on time, just as promised. The shirts were exactly as I had imagined. Thank you so much for helping through this process. I will definitely use Custom Inc. for any of my future needs. Have a great day!
I was very happy with the level of service I received with Custom Ink. I will definitely be a return customer! Once I placed my order, I got a phone call from Jason the very next day. I had not realized the original design I made was copywrited! Within a half hour of changing the design over the phone, I had the brand new proof in my inbox. I will recommend Custom Ink to anyone looking for great looking shirts at a great price with customer service that exceeds expectations!
JDRF One Walk,
I keep coming back to CustomInk, because of the stellar customer service. Each question I had was addressed promptly by one of the team members in a seamless manner. It didn't matter who I started the conversation with because each new member who joined in, later that day or later that week, knew EXACTLY what I needed. Chatting and emailing with the team is like designing a shirt with buddies - buddies who are experts at their jobs. The group order form made my life so much easier. The shirts came out even better than expected and were delivered quickly. If I didn't love my job, I'd be applying to work for CustomInk, because any staff that is so professional, helpful, and knowledgeable must be working for an AMAZING company. Thanks to everyone for their help. I'll be back! :)
We barely got our product before the day of our field trip. In the past when I've order I've always faxed in our requisition form and that had been sufficient. After faxing that in this year a week later I got an email telling me that that we couldn't do that this year and that I needed a purchase order. Or shirts were delivered after school the day before our field trip and we had to scramble the next morning to get them handed out before leaving. It was extremely stressful and frustrating.
Our overall experience was wonderful! I had to call customer service with a question and they were extremely helpful, courteous and answered all of my questions. Our expedited shipping arrived on the exact day as promised. The shirts were of high quality and were much thicker than we expected! The print and image were also very high quality and we can't wait to wear them at our event!! This was our first order with CustomInk, but certainly won't be our last. Thank you!
The official Mizzou Gold was a perfect match to the gold on shirts I've bought at the Mizzou Bookstore on campus. Good job on the color matching from the codes I provided. The Marching Mizzou Trumpet Section was very pleased with the final product. CustomInk was also good on following up with why our order was a day late - I wasn't home when UPS delivered the order so it was a day late. I did however receive a call from CustomInk regarding the situation, the late delivery was not the companies fault.
Marching Mizzou Trumpet Section 2015,
Very satisfied. One little glitch may product came a day late however your customer service dept was on it tracking the item from the promised delivery date making calls to UPS. I received an email and a call advising me of the status and they followed the following day when it arrived! Thank you for going the extra mile!!!
Web site was painless. A consultant reviewed my order in a few hours. Delivery was guaranteed by Friday and I got it a day ahead on Thursday. You guys rock! Great experience.
The website is very friendly. When I was in doubt about the design, I got help right away. The customer service was Great! no matter who I spoke with. All my questions and concerns were answered quickly. My team and I were well pleased with how everything went. The shirts got here I think a day sooner than expected and they were awesome! You all are so awesome!! I will definitely recommend Customink to the people I know. Thanks a million!!!
CustomInk came through big time. I found myself in a situation where even the "rush" date was beyond the date by which I needed my product. I called and spoke to CustomInk personnel and they were able to speed delivery by an additional day. They also walked me through some re-design on the koozie and advised me on that aspect. The koozies actually arrived a day early and they looked amazing. They were a HUGE hit!
Amazing shirt, great customer service. My only issue was that I paid for the fastest shipping option and it arrived a day late. It still worked out though and I was able to use the shirts. I wouldn't hesitate to order from custom ink again.
I had never ordered T-shirts before and you guys made it super easy to edit my design and place order. I asked a question on the live chat and got an answer back right away. In addition, I was super impressed with the free shipping. The shirts arrived almost a week earlier than projected. Great quality packaging! It was raining the day the shirts arrived, but the plastic wrap protected them inside the box. Lastly, I was VERY impressed with the email I received wishing me good luck with my charity event, as I designed pink out shirts to support breast cancer awareness month. Thank you SO MUCH! I will definitely use your company next time! :)
Everything turned out better than perfect and better than expected. The super expedited order arrived day before promised. Awesome experience from ordering to receiving. Everybody was super nice. Updates were frequent and whenever I called to enquire, the person was courteous and prompt and knew what was going on. Great job CustomInk.