Overall experience of
the last 1,000 customers:
  • WOW!
    58%
  • Great
    34%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
5/1/15 at 1:29 pm eastern... CustomInk.com

CustomInk is a company I will continue to use for all my screen printing needs. Customer service, product, and shipping promises were all kept!! I even got my order a full day earlier than expected!! You guys are GREAT!!

Rowen L.
Woodland, CA
Overall Experience Wow 5
Order Again? Yes
5/1/15 at 11:09 am eastern... CustomInk.com

Great customer service, answered all my questions. Nice, fast delivery, arrived one day early!

Kristine B. - Owner
Hudson DogCare,
Haverhill, MA
Overall Experience Great 4
Order Again? Yes
5/1/15 at 11:05 am eastern... CustomInk.com

Asked a question, got a quick answer. Shipped quickly, arrived a day earlier than it was scheduled to.

Brian B. - Team Manager
Harry Buffalo Softball Team,
Westlake, OH
Overall Experience Wow 5
Order Again? Yes
5/1/15 at 9:11 am eastern... CustomInk.com

Person on phone who took order was very helpful and was able to rush delivery to my house for the first day of classes. Appreciate all the help I received.

Kevin V.
Wichita, KS
Overall Experience Wow 5
Order Again? Yes
4/30/15 at 2:38 pm eastern... CustomInk.com

1) Overall the process of making my shirt was neat and fun. 2) I do wish there were more color selections of the colors of shirts (not restricted to how many you purchase). There were a few colors from the higher quantity orders that I would have picked before the one I settled on. If they cost more money (which I am assuming is the case... it may or may not be), just charge a little more. 3) My order came a whole day early, which was awesome! 4) The ink didn't smell. In the past, I got a shirt made from another company... and the ink smelled TERRIBLE! I'm definitely glad that wasn't the case here. Overall, my shirt came out ALMOST perfect, and I am a pretty happy camper!

Stephanie B.
Erie, PA
Overall Experience Great 4
Order Again? Yes
4/30/15 at 2:15 pm eastern... CustomInk.com

The website clearly showed the shirt exactly as designed/requested, and was very easy to use. The shirts arrived a day before promised. Overall, I was quite pleased with my experience.

Joyce T.
Arvada, CO
Overall Experience Great 4
Order Again? Yes
4/30/15 at 12:59 pm eastern... CustomInk.com

Wonderful experience! Cannot beat their customer service, always someone friendly and knowledgeable to speak with. Shirts arrived a day early and were high quality. As soon as other staff saw them, they asked for their own too! I can see another order coming :) I do wish the numbers and last names on the back of our shirts matched better, they aren't the same color. Its not anything that I would consider returning over, but I did notice it. It does not take anything away from the shirt, but if there was one area to change that would be it.

Tywa Z.
Sacramento, CA
Overall Experience Wow 5
Order Again? Yes
4/30/15 at 12:59 pm eastern... CustomInk.com

I would definitely order from CustomInk again. We even received the shirts a day earlier than expected.

Tonia W.
Bixby, OK
Overall Experience Wow 5
Order Again? Yes
4/30/15 at 11:25 am eastern... CustomInk.com

Ally was AWESOME!! I have rarely worked with better customer service representatives anywhere. She was prompt at helping me and providing me with designs and feedback. Two thumps up for her - I will ask for her directly next time working with Custom Ink! (I am sure everyone there is great but once I find someone good, I often stick with them). Shirts were great quality material and design and I got them promptly as promised - even a day early! Great company!

Liza W.
Edenton, NC
Overall Experience Wow 5
Order Again? Yes
4/30/15 at 11:12 am eastern... CustomInk.com

When there were issues with my design or university approval I got prompt emails from customer service and was able to resolve any issues before they caused a delay. In fact I received my shirts the day before the guaranteed date.

Michael C.
Utica College,
Utica, NY
Overall Experience Great 4
Order Again? Yes
4/30/15 at 9:04 am eastern... CustomInk.com

Wow, I took a child's art work and made a fantastic T-shirt for his mom. Her Mother's Day is going to be amazing by receiving a gift created by her child that will last a life time.

Rudi R.
Reston, VA
Overall Experience Wow 5
Order Again? Yes
4/29/15 at 1:50 pm eastern... CustomInk.com

I used several features of the CustomInk website, including the livechat and the desktop and mobile versions of the site. My customer service experience was great. The specialist answered my questions quickly and completely, even when they were a bit convoluted, or I didn't know how to explain myself very well. The mobile versions were a little difficult to work with from a cell phone, but that was expected when working from a smaller screen. I liked that the features for the desktop site were offered in the mobile sites. I received the package a day earlier than expected. Would definitely order again.

Celimar V.
Power Tops United,
Upper Marlboro, MD
Overall Experience Great 4
Order Again? Yes
4/29/15 at 11:59 am eastern... CustomInk.com

Working with custom ink gave me and my organization a sense of trust, especially in my communication with Miriam concerning our order. It has happened on some occasions that we've worked with a business and they don't always come through for us. Custom Ink did! We got the order the day we were told and when we opened it looking at the quality we were very pleased. We all agreed that day felt like Christmas and having that feeling guarantees we will be using Custom Ink again!

Martikah W. - Treasurer
Black Theatre Productions,
Albany, NY
Overall Experience Wow 5
Order Again? Yes
4/29/15 at 11:19 am eastern... CustomInk.com

Overall it was a positive experience. The shirts look nice and how I expected them to look, they arrived the day I expected them to, and they fit well.

Emily W. - Communications Coordinator
Segal Design Institute,
Evanston, IL
Overall Experience Great 4
Order Again? Yes
4/29/15 at 10:32 am eastern... CustomInk.com

This was a easy process from start to finish. Everything was done properly and arrived the day you said it would. The shirts are wonderful, thank you so much!

Kym D. - Supervisor - Technical Support
Frontier Comunications,
Deltona, FL
Overall Experience Wow 5
Order Again? Yes