Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.2%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
4/15/15 at 12:38 pm eastern... CustomInk.com

From my initial call, to the finished product, customer service and knowledge was superior. Completely warm while professional. After receiving 1st embroidery order I realized I had inadvertantly missed ordering shirts for 2 employees. I frantically called in , received the same courteous, professional assistance and EXACTLY when promised received the 2 shirts - allowing us to provide our 45 employees with a "thank you" gift on time (start of National Telecommunicator's Week" (9-1-1 dispatchers). We are thrilled.

Judy G.
Valparaiso, IN
Overall Experience Wow 5
Order Again? Yes
4/14/15 at 10:07 pm eastern... CustomInk.com

We could not believe our luck in finding the perfect graphic from the perfect shirt with the perfect colors for the perfect gift!

Teri M.
Des Moines, IA
Overall Experience Wow 5
Order Again? Yes
4/14/15 at 9:34 am eastern... CustomInk.com

Very happy with product and service. Order was a gift and it arrived almost a week ahead of scheduled arrival. Thank you!

Kris C.
Chicago, IL
Overall Experience Great 4
Order Again? Yes
4/13/15 at 2:49 pm eastern... CustomInk.com

Your customer service was outstanding. I made a mistake and had to re-order my koozie from you guys, with such little notice and time you still were able to re-do the design and ship it to me before my deadline.... it was such a great gift for all my friends for a special event! THANKS so much again!

Lauren C.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
4/13/15 at 1:17 pm eastern... CustomInk.com

The product came to me perfectly. I was hesitant to complete my order because I think it is unfortunate I had to order 50 when I just wanted to order 20 koozies! Also, for the 50 it was over $150 which was outside of my budget. I wanted to buy these as a memorial to my friends that passed away, coincidentally on the same day. The minimum quantity made it impossible for me to buy them as a gift. However, I made it work..and the quality is great.

Gina H.
Highland, MD
Overall Experience Great 4
Order Again? Yes
4/11/15 at 3:51 pm eastern... CustomInk.com

Early delivery a plus as a birthday gift...

David D. - Coach
Litchfield Track Club,
Goshen, CT
Overall Experience Great 4
Order Again? Yes
4/10/15 at 12:17 pm eastern... CustomInk.com

Everything looked great! I really appreciated the quick turn-around of my order. The choice of fonts was awesome and it was easy to design my own shirt. I was geeked about how the shirts were packaged, by size, smallest to largest. It's a little thing but it demonstrates that someone was really checking to make sure I had all the right sizes. I liked that I could order any number of shirts which makes more sense and makes everyone feel that their project is important. I was trying to watch my budget as I am just a team mom buying an end of the season gift for my daughter's competitive cheer team and paying for these shirts myself. I would have liked to add a second color or utilize the back but that added more cost for me. I really want to think of a clever idea and order eleven shirts for some friends in August but will have to consider sizing, costs, etc. All things considered, I would highly recommend your company to anyone.

Dianna R. - Team Mom
Lions Cheer Company,
Bloomington, IL
Overall Experience Wow 5
Order Again? Yes
4/7/15 at 4:45 pm eastern... CustomInk.com

Amazing product I was so worried about getting my mom a gift for Mother's Day because this is her first mothers day as a Grand and no other grand mom goes by grand so getting something with grand that was still nice was something I definitely stressed over

Samantha B.
Coatesville, PA
Overall Experience Wow 5
Order Again? Yes
4/7/15 at 12:38 pm eastern... CustomInk.com

Gift giving for my son. All I needed was one shirt customized for him. JUST ONE! It was extremely pleasing to know that CustomInk could do this. The shirt arrived and it was a success. He wore it right away. The graphic was perfect the fit was perfect and he was so impressed he wants another.

Iris S.
Orlando, FL
Overall Experience Wow 5
Order Again? Yes
4/7/15 at 11:39 am eastern... CustomInk.com

Great, easy to use system for making a custom tee/onesie. Had graphics available to use as well for no additional cost. Made a custom shirt for our MD's who are always in competition, would love to make a gag-gift one for my husband. Very easy to use, and super fast regular delivery!

Deborah S. - Clinical education specialist
Texas Health Dallas,
Allen, TX
Overall Experience Great 4
Order Again? Yes
4/5/15 at 8:59 pm eastern... CustomInk.com

I still haven't received the final product. The address listed was entirety correct. The product was delivered,and then for some reason refused and returned to sender. I called customer service and spoke with a very nice woman who listened to me day that this item was ordered as a gift. The customer service representative seemed genuinely concerned that the gift would not arrive in time. She offered to have a reprint made and sent via overnight mail. I ended that conversation satisfied with the resolution. At this time i have still not received either the initial order our the reprint. The event for which the item was purchased had passed and i am entirely unsatisfied with this company and will share my experience with any friends/family who ask about custom printing apparel companies. It is now 04/06 and the product did arrive today. The product is of good quality and looks like the preview online. I now just have to mail it to it's recipient.

James K.
Chicago, IL
Overall Experience Bad 1
Order Again? No
4/3/15 at 8:57 pm eastern... CustomInk.com

I have recommended this site to many others and will continue to use this site in the future. Love the large selection of graphics,colors and fonts. The free shipping is great and prices are fair.It's my go to site for a gift for special occasions and for the person that has everything. Best of all it's easy and fun!

Laurie D.
Plantsville, CT
Overall Experience Great 4
Order Again? Yes
4/2/15 at 1:26 pm eastern... CustomInk.com

I did not personally receive the shirts that I ordered. They were sent as a gift to family members. Family loved them!!!

Deb E.
San Antonio, TX
Overall Experience Wow 5
Order Again? Yes
3/31/15 at 7:32 pm eastern... CustomInk.com

I've used Custom Ink for several years to make spirit wear for my track team, and I am always impressed with the quality and speediness of the order. Everything from orders of over 40 shirts to a single shirt for a gift for my coach has been exactly what I wanted.

Caroline K.
Orland Park, IL
Overall Experience Wow 5
Order Again? Yes
3/31/15 at 5:19 pm eastern... CustomInk.com

Customer Service was great, very helpful with the order especially since this was my first shirt design. The order came within the time promised. This is a gift and the recipient will love it. I would not hesitate to order again.

Susan C.
Groton, MA
Overall Experience Wow 5
Order Again? Yes