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Uncensored Customer Reviews
Here's what recent customers had to say:
The reason I gave everything else a 6 was to really push the customer service. Everyone worked so hard to make sure this tight turn-around project was finished and delivered in time for my husband's graduation party. I didn't think they would be here in time, because I got the idea at the last minute, but your staff did everything they could to make it happen. You're staff is just a little bit of awesome.
I have nothing but the highest thanks and gratitude to your company for wonderful customer service: design help, shipping help, competent and cheerful employees. I live in rural Alaska and your staff pulled off a miracle and got t-shirts for 16 family members to me; not just for graduation saturday the 24th, but in time for the graduate to win state shot put friday the 23!! Everyone in a shirt was famous and got a cheer or compliment on the shirt:) Didn't hurt he was the Alaska High School Heisman winner-everyone wanted to know where we got them and I was delighted to tell them Custom Ink!! Great Job! God bless your whole company, The ladies who helped me were fantastic and deserve a raise!
CustomInk worked with us to get the t-shirts completed quickly. They made a wonderful graduation gift!
It was fun to design this shirt for my son. He is in basic combat training for the Army right now and I wanted to make him a shirt with all his information on it as a graduation gift!!
The customer service was satisfactory and the shirt arrived ahead of schedule and the shirt quality was fine but the print design was awful, it is a senior class shirt with the students names printed on the back, the year of graduation is printed over top the names and there are several names covered up completely, my childs name is one of them. Very disappointed in craftsmanship. The purpose of buying the shirt was to acknowledge being part of the class to which it can't be used for because his name can't be seen. Very very unsatisfied
La Plata, MD
Customlink was easy and efficient to work with online. The white Hanes Beefy-T we ordered with a custom pencil-drawn image exceeded our expectations. The size was "spot-on" for our 17-yr old son, the image he sketched was exactly what we scanned to you and the cost was better than any other web-based custom t-shirt company. It will make a beautiful and memorable h.s. Graduation gift to him. Thank you!
Santa Fe, NM
I wanted to design a t-shirt for my friend's high school graduation. So I came up with a logo and a seal for a make-believe school and uploaded them to customink. I found a t-shirt that looked great and was semi-reasonably priced and placed my order. It took a few days, but when customer service did contact me they were very friendly and helpful. They explained that schools protect the use of their logos and that I could not use the design without their approval and the addition of a TM. After a bit of confusion I realized it was the use of my friend's last name, Brown, in the logo that was causing the copyright troubles. I decided to print the TMs. Why not? They even made the shirt look a little more professional. I then received another e-mail after the shirt had been reviewed by some legal team which placed the TMs directly after "Brown", and in the middle of my design. I didn't like the look of it, but again, what could I do? I decided it would be fine and received my shirt a few days later. The color of the shirt is vibrant and the printing looks great. The TM on the front logo doesn't look bad and at that point I was happy with the design. I flipped the shirt over. The seal on the back had two uses of the word "Brown" so I wanted to check the TMs. One was upside down! It's a minor flaw but one that I asked about and was assured would be fixed. And when you're only buying one t-shirt, it's a $32 mistake. Customink should add a rotate tool to their website or pay a little bit more attention to customer notes. In the future I will be adding my own TMs in photoshop or taking my business elsewhere.
I do have 1 glitch. The T-shirts that you send were not the one that was finally approved by UCONN. I needed to swap out the university logo with just the oak leaf and UCONN written below. Since graduation is very soon - I needed to sent the t-shirts on - but I guess that I should swap them out with the approved one later. The name on the approved one (I think) was BSUCONNNEW. Please advise.
North Stonington, CT
Nicole Felisina was my T-shirt Ambassador, and she was top notch. She was very helpful, personable. I think she went the "extra mile" to make sure everything looked the best it could. She even found a picture on the web that had the correct resolution for the printing process (the one I had would have been very blurry). I did not ask her to do that, but it sure saved me time. The shirt was a graduation present for my daughter, so Nicole made sure I would be pleased with it. Thank you so much, Nicole. I can't wait to see the look on my daughter's face!!
Johnson City, TN
Customink was great. The best part was the fast design and delivery. Right on time for graduation!
I want to say thank you. My order is great, I had a vision but you made it a reality. I made this design for my little brother's graduation, he has enlisted in the Marines and is scheduled to leave for boot camp two weeks after the graduation ceremony. He doesn't know about the shirts and I can't wait to see his face as he walks up to the stage to get his diploma and sees all his family proudly wearing these amazing shirts. Again thank you for making our event more special.
I customized a shirt for my graduating daughter, and I uploaded my own logos without regard of the size needed for optimal printing, so I was contacted by Mike who was very helpful in giving me different options on how to make a great looking t-shirt. I was also assisted by Jeff, who made possible that I got the t-shirt right on time for her graduation. The final product was amazing and it put an amazing smile on my daughter's face. i will not hesitate at all to use them again. Thanks a bunch, CustomInk!!!!
my auto club loved them they were perfect for everything we looked very professional in our carshow and we wear them for everything now the bulldog was awesome and out names and graduation year was killer I make sure next years president knows what to do and order from you guys again !!
Highland High School,
My Customink experience was one to remember! I usually dread having to deal with sales people over the phone, they don't always listen and are always trying to make another sales pitch, no matter how many times you say NO, but this call was different. I had to order 32 shirts in different sizes for a graduation. Denise Holzmeier answered my call, she patiently listened to everything I had to say and made this a wonderful experience. She showed a personal interest in my purchase and was kind enough to commend me on my design as well as run through every possible change that would save me some money. My Family and I Love the shirts! We will be back! Thank you Denise for being the Perfect Customer Service Agent!
These tee shirts mean so much to me. they are so beautiful, the color is gorgeous and bright. we are heading to Fort Leonard Wood in Missouri for our daughters army graduation. We will stand out in the crowd when we see her for the first time in many weeks. I know I will be a returning customer. very pleased with the quality of work. the shirts will make the event even more special because they have her name. thank you!