Overall experience of
the last 1,000 customers:
  • WOW!
    47%
  • Great
    37%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
93.0%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Great customer service. Our original hoodies that we ordered had a typo in our company name. I contacted customer service and they immediately addressed this situation and got us new hoodies out quickly. Great company that we’ve been ordering from for years and will continue to do so.

Overall Experience 5
Order Again? Yes
Custom Ink

The consistency of the screen-printing location on the hoodies was not great. Some of the smaller sizes for the women in our office probably will not wear them due to the location being too low on the chest. On the larger sizes, the location does not seem to be an issue.

Overall Experience Good 3
Order Again? Yes
Custom Ink

The website and the customer service was amazing but the actual product itself was kind of disappointing and a little bit of a let down. The print on the hoodies looked messy and rushed.

Overall Experience Okay 2
Order Again? No
Custom Ink

Easy experience and the hoodies turned out perfectly.

Overall Experience 5
Order Again? Yes
Custom Ink

we ordered 20 named hoodies for the family for xmas.2023.this was done on very short notice, not only did custom ink get the order to us on time for xmas. the quality of the hoodies was far better than expected. we would highly recommend using this co. for any of your needs . thank you

Overall Experience 5
Order Again? Yes
Custom Ink

Custom Ink customer service was great and very helpful. I got assistance with uploading a design and I had made several mistakes that were corrected quicky with the help of customer service. The design turned out great on all the shirts and hoodies.

Overall Experience 5
Order Again? Yes
Custom Ink

Great experience from start to finish. The hoodies were just perfect. Great quality and the customer service experience was awesome.

Overall Experience 5
Order Again? Yes
Custom Ink

I am so pleased on how everything turned out and I want to thank you all for such a great job. You did an awesome job with my design and color arrangement on the hoodie I order. I can’t say thank you enough on how happy I am With the hoodies I ordered. I got them as a gift for my parents. They loved the hoodies I made for them. Thank you so much to all of you for your help with customizing my hoodie and bringing it to life.

Overall Experience 5
Order Again? Yes
Custom Ink

The hoodies are smaller fitting than the last hoodies I ordered. Eventhough they are the same brand. The xl are to small for me to wear

Overall Experience Okay 2
Order Again? No
Custom Ink

Everyone went pretty well! Response was quick and customer service was good. The hoodies turned out great and was much better than what I had anticipated, since this was my first time ordering from Custom Ink.

Overall Experience 5
Order Again? Yes
Custom Ink

I absolutely love the outcome of my hoodies! They turned out amazing and I will definitely be buying from Custom Ink again!

Overall Experience 5
Order Again? Yes
Custom Ink

Thank you! We loved our hoodies and shirts for our company!

Overall Experience 5
Order Again? Yes
Custom Ink

The website was great, it helped design the hoodies that I ordered, and the print came out nice. But the quality of the hoodies was horrible. It was hard and stiff, and just did not wear well and lost a lot of its fresh look after just one wash. One of the hoodies did not fit, I ordered the size based upon the recommendation of a customer service representative. I didn't bother to ask for a refund or new product so I don't know how that experience would have gone.

Overall Experience Bad 1
Order Again? No
Custom Ink

The hoodies turned out great and the customer service was excellent. I don't like the the website and the unrealistic graphics and the hassle of getting anything to upload without having customer service do it. They will do it and they are great.

Overall Experience Good 3
Order Again? Yes
Custom Ink

For 3 years I have created personal hoodies and shirts through custom ink , and for 3 years I have never been let down. Every and literally every time I’ve created a hoodie or t shirt it came as expected if not better. If there’s ever a question from either parties end the reaching out , and communication interaction between the process is always quick , but executed with the best patience it makes you feel taken care of. Every member I have ever had to speak with to assess an issue , treated me not as a client but almost as if I were a member of the team, and just was needing help fulfilling my own job task , while asking and askibg what It is I wanted and how they could be of help to grant my wishes as precise and accurate to my request as possible .and every time , they figured it out without a problem of doing so , I’m very thankful. I don’t just create hoodies and shirts , they are more an anchor to a specific special moment in my life and as a reflection of it , CustomInk has done the best job of recreating those exact feelings I held in those moments . As far as navigating and operating the website it’s very very efficient and is made easy for a non designer let alone a designer . I would wish to buy more in bulk and expand my access to different products but as a 20 year old worker with bills and other fixed expenses I don’t have that amount of cash just sitting around , all though if I did I without a doubt I would definitely buy in bulk and soon enough the time will come and I will . I love you guys keep up the great work!!! -tamius A personal thanks from mnizoacon chainbers myself and a group thanks from all the members of TheRemainsOfColor team We love customink!. #CustomInk4L

Overall Experience 5
Order Again? Yes