Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.2%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/11/14 at 2:46 pm eastern... CustomInk.com

The website is easy to use. Finding design elements or modifying existing ones is very straightforward. However, the best part about doing business here is the customer service. We are a children's theatre company, and so we had to order a WIDE range of sizes for our hoodies. I had several exchanges with the staff about how to best use our design on such a wide range of sizes. Each conversation was professional, courteous, and helpful. The sweatshirts look great and have already been a great advertising tool for us.

Suzanne M. - Director
Arlington Classical Theatre,
Arlington, KS
Overall Experience Wow 5
Order Again? Yes
10/11/14 at 12:33 pm eastern... CustomInk.com

the whole experience was easy and the quality was better than expected. I was a bit nervous buying custom hoodies online but it far exceeded my expectations and I will be using you for everything going forward.

Ted K. - Owner
Stillwater, MN
Overall Experience Wow 5
Order Again? Yes
10/11/14 at 11:44 am eastern... CustomInk.com

Overall, our experience was great! The customer service was above and beyond, they were always willing to help make the process as easy as possible. They added to my order before it was printed which was really nice. Shipping was right on time and they packaged it in a protective cover so it wouldn't get damaged. Sizes run a little small on the hoodies we ordered, but we were aware of that, and anyone between sizes just ordered bigger and it worked out well. Haven't washed mine yet, but the material is soft and I hope it stays that way. One of the colors, "old gold" on a light steel didn't really turn out...it was more of an olive green. But, the other hoodies we ordered were fabulous and the art team did a great job of making our imported images look amazing. Our other items we ordered had perfect color that matched the website....so weird that the one didn't turn out. Needless to say, even with that, I will definitely be ordering here again.

Eliza L.
Salt Lake City, UT
Overall Experience Wow 5
Order Again? Yes
10/11/14 at 10:40 am eastern... CustomInk.com

i really like custom ink, it's actually a really good place to order from . however, the only thing i didn't like was the fact that all the other hoodies and sweaters i had to buy 16 of them to get it . only the Hanes crew neck i didn't have to buy 16 to get it, i only had to buy one . overall, this has been a great experience . if you guys change and let people buy any amount of sweaters they want on any type of clothing, it would be amazing

Kathy D.
Anaheim, CA
Overall Experience Wow 5
Order Again? Yes
10/10/14 at 1:21 pm eastern... CustomInk.com

Quick response by customer service to get order started. Good quality hoodies. Embroidery well done. Quick delivery. Well packaged.

Brad A.
Bountiful, UT
Overall Experience Great 4
Order Again? Yes
10/10/14 at 11:33 am eastern... CustomInk.com

Great materials and quality of printing for our crew, and the customer service is almost too nice! Thanks for our crew's shirts! (especially the hoodies, they love 'em!)

Brenna W.
Evergreen Landscape Management,
Scottsville, NY
Overall Experience Wow 5
Order Again? Yes
10/8/14 at 5:15 pm eastern... CustomInk.com

The material was excellent! although some of the hoodies stitching was a little loose. Rather than that I loved the product and the shipment came in sooner than expected! I will always come back to this website to order more products!

Melodie M.
Marching Band,
Jacksonville, NC
Overall Experience Wow 5
Order Again? Yes
10/7/14 at 11:59 am eastern... CustomInk.com

Once again, I'm super thrilled with Custom Ink: the customer service, the products and the print quality were all superb. Our clients love the sweatshirts. The hoodies sre awesome: thick cotton drawchord, durable non-metal zipper with a smooth pull, lined hat portion.....and the print is thick, durable and vibrant.

Christy R.
CrossFit MASS,
Haverhill, MA
Overall Experience Wow 5
Order Again? Yes
10/7/14 at 11:36 am eastern... CustomInk.com

Unbelievable--- ordered 16 hoodies on Monday, received all 16 on Friday (and 13 even had names and not one misspelled)!!!

Miles K. - Head Athletic Trainer
Apex High School,
Apex, NC
Overall Experience Wow 5
Order Again? Yes
10/7/14 at 11:32 am eastern... CustomInk.com

The customer service is wonderful and very professional! They always try to go above and beyond to make us happy. Sending free samples / fixing errors in quick time/ responding quickly, etc. Love the shirts, just had a few issues. 1. Six of the hoodies were backwards with the color ordering. We ordered green and received the size in black. The hoodies we ordered in black, we got in green. But they immediately are sending us new ones and I am returning the incorrect ones. 2. One of our members said his shirt logo is extremely crooked. He doesn't want the shirt and cannot wear it the way it is. Would love if you could send a corrected shirt. mens Large charcoal gray tshirt. 3. The biggest complaint we had when we handed out the shirts was with the hoodies. The clients are disappointed with the logo design on the front. They think it looks kind of stupid with the logo split across the chest and zipper with such a large gap in between. When I spoke with the representative to decide if we should keep the logo on the left breast or spread across the zipper, I asked if there would be a large gap in between near the zipper. They said no, they could make that work. When I approved the proofs it didn't look like a large gap but when received it is a little weird looking. We love the tshirts and tanks though and are very pleased with the experience and customer service - thank you for everything!

Sarah H. - Owner
CrossFit South Wake,
Fuquay Varina, NC
Overall Experience Great 4
Order Again? Yes
10/1/14 at 1:35 pm eastern... CustomInk.com

CustomInk is a GREAT company to work with. I called in with a question and the representative was very helpful and professional. The hoodies I ordered came in quickly (before the guaranteed date!) and everything looked great. We've worked with CustomInk in the past, and I don't see any reason to try a different company for anything else we need in the future.

Karen B. - Instructor
Reservoir Color Guard,
Fulton, MD
Overall Experience Wow 5
Order Again? Yes
9/30/14 at 11:33 am eastern... CustomInk.com

I absolutely love the t shirts and hoodies from Custom Ink. The quality is excellent and the prices are very reasonable. My best advertisement ever!

Judy R. - Owner
Family Martial Arts,
Warner Robins, GA
Overall Experience Great 4
Order Again? Yes
9/30/14 at 10:18 am eastern... CustomInk.com

Overall the hoodies came out good; however I was not happy that the hoddies had kinda melted together on the inside and they stuck together and have a sticky feel to them now.

Jamie W. - Manager
Crown Brewing,
Crown Point, IN
Overall Experience Good 3
Order Again? Yes
9/29/14 at 8:00 pm eastern... CustomInk.com

Rachel was very helpful hoodies turned out great!

Foster E. - Team Leader
Cedar Point, Corkscrew,
Muncie, IN
Overall Experience Wow 5
Order Again? Yes
9/29/14 at 7:36 pm eastern... CustomInk.com

I'm very satisfied with your products so far. Both tees and hoodies are exactly what I wanted.

Jerry D.
Bandon, OR
Overall Experience Wow 5
Order Again? Yes