Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.8%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
3/10/16 at 11:05 am eastern... CustomInk.com

Love the koozies. This was about the tenth time I've used CustomInk and I will continue using forever. Great, easy-to-use website, good prices, fast shipping, awesome products. The total package!

Stephanie H. - Executive Assistant
Dallas, TX
Overall Experience Wow 5
Order Again? Yes
3/2/16 at 10:53 am eastern... CustomInk.com

Had a great experience with CustomInk! The customer service was phenomenal and the shirts looked great. We got a lot of compliments. I wish I'd ordered koozies too! Would recommend Custom Ink - good value and great customer service.

Tasha B.
Round Rock, TX
Overall Experience Wow 5
Order Again? Yes
3/1/16 at 1:54 pm eastern... CustomInk.com

i really like custom ink .com. i just wish i could order a smaller amount of koozies instead of a 50 min. other than that, i will most likely use your website again.

Aaron R.
Byron Center, MI
Overall Experience Great 4
Order Again? Yes
2/2/16 at 6:50 pm eastern... CustomInk.com

This experience was amazing! We dealt with a few other companies to begin and had lots of issues of prices bouncing around and lots of time between returned emails. When we uploaded our designs to the website we were able to get a general idea of pricing before even speaking with anyone which was great to be able to discuss as a group so we had an idea of what we wanted. We did end up calling to get pricing on sleeve art, but the conversation was quick and painless. Everyone I spoke to was extremely helpful (and SO very friendly!). I loved the short wait times on the phone and the speedy assistance given. Our design was made a tad better by the customink design team (because we didn't know how to best screen print the design) and we saw what it would look like the day after ordering. The shipments all came in exactly when they said they would as well. We're excited to show off our shirts in a kickball tournament and trade souvenir koozies to members of other teams!

Tiawna C.
Goleta, CA
Overall Experience Wow 5
Order Again? Yes
1/28/16 at 2:14 pm eastern... CustomInk.com

I have had a great experience with CustomInk! We ordered koozies from them last year for a trip, and didn't hesitate to use them again. Their customer support agents are extremely helpful, and work very hard to make sure my design looks great. They are pleasant, responsive, and creative with solutions to fit everything on there.

Rebecca G. - CSS
Greensboro, NC
Overall Experience Wow 5
Order Again? Yes
1/26/16 at 12:05 am eastern... CustomInk.com

I was pleasantly surprised to get excellent customer service. I wasn't sure my design was going to look right so I called to ask. The person on the phone was very helpful and gave me confidence that what I was getting would look great after they tweaked it just a bit. When the koozies arrived I was thrilled. They are of good quality (I am very picky) and the printing is perfect. Exactly as depicted on the website where i designed the koozie. I couldn't be happier with them and would definitely recommend CustomInk to all my family and friends. Thanks for making shopping so easy!

Nancy C.
Mooresville, NC
Overall Experience Wow 5
Order Again? Yes
12/21/15 at 8:25 am eastern... CustomInk.com

I've used CustomInk twice now for screenprinted orders. The first time was for t-shirts and this time for can koozies. The quality is fantastic and the service is fast and easy!

Lee Anne S.
Collegeville, PA
Overall Experience Great 4
Order Again? Yes
11/29/15 at 10:51 pm eastern... CustomInk.com

I designed these koozies over a year ago but missed the Christmas season to order. I got to save my design until this year and couldn't be happier.

Carolyn B.
Minneapolis, MN
Overall Experience Wow 5
Order Again? Yes
11/16/15 at 10:04 am eastern... CustomInk.com

I've been familiar with CustomInk for years - my husband and most of my friends are in bands, so they use you often for their merch - and when I had the chance to make some koozies for my work, you were the obvious choice. I uploaded one of our logos and it looked like the two different shades of blue in the original image came out as 2 different shades of white in the design (I was doing a one-color design in white). I got all excited and made a back design that made use of a gradient of shades. Honestly, I felt like I was kind of getting away with something since it didn't seem like it should be possible, but I submitted it anyway. I heard back shortly from CustomInk telling me that gradients would, in fact, not fly with a single-color design, and it would just look like a featureless blob - and they gave me 2 different design options to switch to instead, both of which captured the same spirit of the original. So helpful, and the end product turned out great. Everyone at the office was really pleased with them and so am I!

Camille B. - Customer Champion
Cambridge, MA
Overall Experience Great 4
Order Again? Yes
11/12/15 at 5:25 pm eastern... CustomInk.com

This is my second time ordering Koozies. I am currently in Antarctica and just love the Koozies and Tshirts I have made for the team. Items that will last for a long time.

Star F.
Summerville, SC
Overall Experience Wow 5
Order Again? Yes
11/11/15 at 4:43 pm eastern... CustomInk.com

I have used your company for shirts a few times, and this will be the 2nd time for Koozies. I always like how easy it is to use your website and your customer service is awesome.

Joanie S.
Cookeville, TN
Overall Experience Good 3
Order Again? Yes
11/5/15 at 7:15 pm eastern... CustomInk.com

Very impressed with the quality of the koozies and very happy with the printing!!!! Nice job!!!!

Chad H.
Amery, WI
Overall Experience Great 4
Order Again? Yes
10/30/15 at 12:21 pm eastern... CustomInk.com

We had another great experience with CustomInk. The customer service was amazing, and the shirts and koozies we ordered look great and arrived ahead of schedule!

Annie I.
Denver, CO
Overall Experience Wow 5
Order Again? Yes
10/19/15 at 10:28 pm eastern... CustomInk.com

Honestly, everything was great! However, I must elaborate and say that I spoke with several people throughout the ordering process, and I have never experienced such exceptional customer service as I did with each and every Custom Ink employee. Every single person I spoke with was so sincerely friendly and helpful. An email was even sent a few days later, saying that the design team noticed that the koozies were for a wedding, and just sent an email to say congratulations (which was very sweet). Of all of the 3rd parties and vendors that I have worked with throughout the wedding planning process, I have not worked with any other company with employees as responsive, Kind, helpful and patient. I cannot express how appreciative I was of that. Truly - thank you.

Melissa N.
Cary, NC
Overall Experience Wow 5
Order Again? Yes
10/10/15 at 10:55 am eastern... CustomInk.com

I love dealing with this company. Website is so easy! Great art, font, and colors to choose from! A few times my koozies got messed up, and they remedied the situation, so I always keep coming back!

Wendy D.
South Pasadena, FL
Overall Experience Wow 5
Order Again? Yes