Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
97.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
10/5/15 at 8:51 am eastern... CustomInk.com

CustomInk came through big time. I found myself in a situation where even the "rush" date was beyond the date by which I needed my product. I called and spoke to CustomInk personnel and they were able to speed delivery by an additional day. They also walked me through some re-design on the koozie and advised me on that aspect. The koozies actually arrived a day early and they looked amazing. They were a HUGE hit!

Sarah C.
Blythewood, SC
Overall Experience Wow 5
Order Again? Yes
10/4/15 at 9:35 am eastern... CustomInk.com

Was overall very pleased & impressed with the timeframe which I received my koozies.

David H.
Rochester, IN
Overall Experience Wow 5
Order Again? Yes
9/22/15 at 2:40 pm eastern... CustomInk.com

We had text printed on the back side of our koozies, Custom Ink changed the font without authorization or approval. Thus, we did not get what we ordered, and therefoe the product doesn't meet our requirements. A waste of time and money.

Jeffrey D. - Broker
Grand Sky Development Company,
Grand Forks, ND
Overall Experience Bad 1
Order Again? No
9/15/15 at 12:05 pm eastern... CustomInk.com

Working with this website was easy and user friendly. I love the results of my product with my personalized artwork! They even worked with my artwork to correct the fonts and things that weren't going to print properly. Love the results! Can't wait to give out these koozies at my wedding!! :)

Rene G.
Atlanta, GA
Overall Experience Great 4
Order Again? Yes
9/15/15 at 11:11 am eastern... CustomInk.com

It was very easy to create and place the order for the custom koozies. Delivery was also very fast. Was told it would take 15 days..received my order in 10 days. Thank you.

Brian L. - Construction Engineer/Social Coordinator
Collins Engineers Inc.,
Milwaukee, WI
Overall Experience Great 4
Order Again? Yes
9/13/15 at 10:45 am eastern... CustomInk.com

Customer service overall was excellent. There were a few issues but overall I was well taken care of. The moths and the yellow koozies are a bigger issue, but your sales reps are super friendly.

Rachael Y.
Austin, TX
Overall Experience Good 3
Order Again? Yes
9/10/15 at 7:02 pm eastern... CustomInk.com

Loved the koozies and they were a huge hit with our group!! Customer service as always was amazing and they were done in plenty of time for our party. Never disappointed with CustomInk!

Kacie G.
Pembroke, MA
Overall Experience Wow 5
Order Again? Yes
9/9/15 at 12:09 pm eastern... CustomInk.com

This was my first time on your site. It was pretty easy to design my own koozies. When I had a question about the order and delivery date, I phoned in and the girl was very nice and brought up my order and assured me it would be on time or early. It ended up being delivered a day earlier than expected. My son is getting married next year and I already am planning a much bigger order for that occasion and look forward to the designing process.

Tim V.
Mount Prospect, IL
Overall Experience Wow 5
Order Again? Yes
9/7/15 at 12:39 pm eastern... CustomInk.com

Everything turned out amazing!! The product was great and the customer service was great too, loved the emails of updates through out the process! Koozies turned out perfect

Kelsey F.
Cheektowaga, NY
Overall Experience Wow 5
Order Again? Yes
9/4/15 at 3:13 pm eastern... CustomInk.com

Designing part of website was very helpful.. Koozies were a little on expensive side

Kayla S.
Lafayette, IN
Overall Experience Good 3
Order Again? Yes
9/1/15 at 5:12 pm eastern... CustomInk.com

I was thrilled to pieces over the entire experience with custom ink start to finish. I was consistently kept up to date on the process, approvals, ect and never felt left in the dust. beyond that, everyone was professional, kind, and warm. the koozies are spectacular, and i look forward to any and all opportunities to work with your company again! thank you!

Katherine F.
Floral Park, NY
Overall Experience Wow 5
Order Again? Yes
8/31/15 at 12:10 pm eastern... CustomInk.com

I was very satisfied with the product and overall customer service. Responses were quick from representatives and the koozies turned out great! However, I was disappointed that there wasn't an option to select less than 50 for the quantity. I only needed 25 and found this to be much more expensive than I hoped.

Catie F.
Evergreen Park, IL
Overall Experience Good 3
Order Again? Yes
8/27/15 at 11:18 am eastern... CustomInk.com

We wanted to order fewer koozies, but 100 is the minimum. I have ordered koozies in the past, and was able to order 50. I would have preferred that option, but understand if it's not economically feasible to do an order size that small.

Anna S.
Boston, MA
Overall Experience Great 4
Order Again? Yes
8/25/15 at 12:03 pm eastern... CustomInk.com

Fantastic customer service. The service representative with a whom I spoke was Incredibly personable and helpful. Service was super fast!!! ( which was great for me, the party procrastinator). The product arrived not just on time, but early. The koozies were perfectly printed and well received by everyone.

Brenda M.
Pensacola, FL
Overall Experience Wow 5
Order Again? Yes
8/25/15 at 11:25 am eastern... CustomInk.com

Great experience! Koozies turned out great!!

Suzanne B.
Cumberland, MD
Overall Experience Wow 5
Order Again? Yes