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Uncensored Customer Reviews
Here's what recent customers had to say:
The staff was incredibly helpful and concerned with things like integrity (of the logo & the band) making sure to note how the logo was a protected one as they did not know I was affiliated at first. Although it caused some delay, I appreciated that they wanted to make sure they weren't infringing on anything. Their professionalism made me feel---know that I'd made the right the decision in choosing this company. They worked with me to help keep costs reasonable and aided in picking the best colors for our semi-redesigned logo. All members were more than satisfied, as they have a big gig coming up in Spain, and cannot wait to wear them! Thank you all again!!!
Wheatley Heights, NY
I was really happy with my purchase, the order came in swift fashion and the material and screen printing was well done. The very next night my band sold out of the shirts immediately. I definitely will be using your again in the future for more shirts and other products.
West Milton, OH
As a band director, I have used Custom Ink for years. Great customer service, great products, fantastic turn around....but the best part is seeing my students beam with pride as they wear their new t-shirts or hoodies. Their pride increases with every new order we place. Thank you for making this such an easy process with such happy results!
San Jose, CA
Our band sweatshirts turned out great! The turnaround time was fantastic, and the improvements to my very amateurish design were perfect. The website was super easy to use, and the final product was exactly what we were hoping for.
CustomInk was an awesome experience. I had never ordered T-shirts before and I had a lot of fun designing the logo for my school's band. Everything was very simple and straight to the point. The only reason I'm typing this comment was because of how awesome you guys are. I said I needed it before Friday with guaranteed arrival on Wednesday... I got them Monday!! Yessss! Prompt service and they look so good. My Students are ecstatic about them and I am ecstatic to hand them out.
Bryant Elementary School,
The band member Chippy with Gypsi Rain Band, I designed it for...Loved it. Thank you, Hurley
Spring Hill, FL
We used customink.com for our Middle School Band t-shirts. Great customer service; no wait time; no being put on hold; very friendly and helpful; fast email replies; helpful text notifications during order processing. Easy ordering. Easy to design. The on-line ordering is great for group orders... I didn't need to handle any money. Order was on time. Fast shipping. I will certainly use customink.com again. Overall, a great experience. THANK YOU!
I ordered 38 choir and band shirts in 2 different colors. I had a chance to pass it out to the choir and band members and they LOVED the shirts! They were amazed at how good the shirts looked in both colors and I was too. Our logo popped and stood out. The quality of the shirt was awesome and comfortable. Every last representative I talked to was extremely helpful. Kelley Lamb, Ally Broughton, and Mike made sure our shirts were on point! When I initially looked at some of the bigger sizes I thought the logo was in middle but as they put it on it fit exactly where it was supposed to fit. I did forget the logo would be positioned differently on the larger sized shirts but it all worked out. The customer service department was amazing! I got the shirts in 9 days instead of 2 weeks! When they came in so early I was shocked! This experience was awesome and I'll be ordering again from customink.com in the future!
San Antonio, TX
I wasn't too sure if I'd have a good experience with Custom Ink, as other online t-shirt companies haven't served me so well; I was very pleased with my experience and would plan to order t-shirts or sweatshirts for my band in the future! There was an issue concerning payment (purchase order through the school I work for) and it was easy to get the problem fixed and still get my shirts even 3 business days earlier than they were promised to be delivered! Customer service representatives reached out to me along the way to make sure everything was going smoothly, the shirts are soft with really thick screen printing that has held up in the wash (so far), and my students can't wait to wear their new band shirts on our trip this Friday.
Monmouth Beach School Band,
Monmouth Beach, NJ
Smooth as silk. Could not be more satisfied with our band shirts.
Keep up the great work. I plan to use you guys for my band merchandise for a long damn time!
Wonderful experience! The ease of designing, altering colors, types of shirts and text was a breeze. Quality product and suberb customer service. Jess promply responded to my emails and questions. When I spoke with her by phone, she explained my questions in a way that there was no confusion and made me want to order more again!! She was so gracious and helpful, the perfect model of customer service that others could inspire to be. The options on shipping as well allowed a fast delivery. The true example of the final result is that our grandson's band said the shirts were gone in less than 30 minutes! Everyone wanted one, and he loved them! A friend of his has a band and wanted to get some shirts for them. So your company information was shared with a high recommendation.
Superior customer service with most pleasant staff and "Can Do" cohesive team attitude. Our Band and Color Guard demonstrate a sense of pride and unity in their custom designed T-shirts. I tell everyone "Custom Ink" is fabulous and the best. I love all the on task "Inkers!" Looking forward to placing our third order next year. Thank you Custom Ink, Hollister
Pueblo Academy of Arts,
I was very impressed with the finished product. We ordered a shirt that had my husband's band logo on it, the final product looked even better than we expected and the shirt is true to size and a good quality.
My overall experience was really good and the Customer Service was excellent! I'm glad I got to preview the frisbee before I approved it, because I believe this color scheme was better than the original. I would definitely recommend your company and if our band decides to print shirts, more frisbees, or whatever else merchandise we want to sell, you'll be the first we call. Thanks! CH