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Uncensored Customer Reviews
Here's what recent customers had to say:
Great experience overall. The coloring of the imprint (lime) was a lot brighter/more neon than the proof suggested but happy with the quality of the neoprene and imprint.
I called many times to ask questions while I worked on designing our shirts for the Denver, CO 2014 MS(Multiple Sclerosis) Walk. Every customer service rep I talked to was extremely polite & helpful. I was diagnosed w/ MS Feb. 2013 and it has been really rough. :( The shirts couldn't help but make you smile. :) The fabric was comfy, the sizes were just right(didn't run small or big) and the specialized neon orange color they were able to create for the smiley face & lettering was perfect! :) We recieved numerous compliments on our shirts throughout the day. We were more than satisfied with our experience from start to finish. We will definitely order from CustomInk again! :). -Nancy
Wonderful customer service. Received a phone call shortly after placing my order and revised proofs sent immediately to my inbox (Thanks Charlotte!). They did a great job. PS- I'd ordered a Neon American Apparel Tank before so I knew this, but they do not run small. The sizing chart with the pictures of the people wearing them is really what you should go by.
I placed an order of neon logo shirts for a group headed to a music festival. CustomInk's online interface was very easy to use and the pricing tool was very useful. Skye assisted me with confirming the order, and even suggested an additional neon color that wasn't available online to make the shirts really pop. Afterwards I spoke with a gentleman on the phone (who's name I have regrettably forgotten) to confirm the proofs and get the order rolling, who was also very courteous and helpful. Best of all, the shirts arrived 5 days earlier than expected! Wonderful experience, I couldn't recommend CustomInk highly enough.
Sherman Oaks, CA
I havent heard back from Skye - I would have recommended you to a friend but at this point Im so sad and we are running out of time as are date is April 25th and I put these on rush. It would be great if I could actually get neon pink coozies? or a partial refund?
Happy with the order, just got a different neon color than expected.
Love working with Custom Ink! I have ordered multiple times, with bigger orders each time (this time was an order of 77 shirts), and they consistently give the best product for the best price, and with amazing customer service. It's a big enough job being the "team spirit" person trying to organize a large group to order shirts... the website made it so so easy for me to know what products were available (we needed youth through adult sizes available in the same product, and we had very specific neon color requests), what it would look like with our image, and what it would cost... Their set-up made it much less stressful for me to make my group happy because I could show them the picture of the shirt and make adjustments as needed before ordering...and the more shirts I ordered, the bigger the discount per shirt was (motivation for all to participate to bring cost down, and make it affordable for everyone!)... when I had to call in to make adjustments, I was impressed with the friendliness of staff, and the quick turnaround... AND my order arrived earlier than I anticipated! Amazing!
Children's Hospital Los Angeles Divisiion of Neurology,
Los Angeles, CA
The students liked the website where they were able to design the shirts. However they were very disappointed they were not able to get the original design with the four ink colors. Other groups in our school use Gandy Ink. Currently the volleyball team is selling a neon pink shirt with black, gold, white, and blue ink designs for $15.
Your customer service is the best I have experienced in a long time. Keep it up!! I will order from your company again. Your representaive advised that the white lettering may fade and I may want to choose a different color. I wish I would have taken her advise. I wish I would have went with a blue or another color that would have looked good with the neon color. The whte did not show up to good. Everyone loved the shirts. We all had a great!!
Coal Valley, IL
My neon yellow and green T-shirts look fantastic! Their material is high quality, and the screen printing used for the lettering and background artwork is thick and uniform, with bright colors. I think that the shirts will wear well and survive many washings. I received exceptional support from the Customer Satisfaction team while we worked through several revisions of my original design. The final result is just what I envisioned, and I am already reusing it for an additional sweatshirt order. Nice work, CustomInk!
This is my third time ordering from Customink, and I must say each time the shirts arrived on time/early. My only complaint is with the website itself, I'd love to see them add a delete option for shirts you have created/saved to your email account but are no longer interested in ordering , I hate that I cannot delete shirts that I created over a year ago and have no intention on purchasing.I would also like to see more color options available such as total crimson, volt, neon green, etc. It's a bummer that you have to order multiple shirts in order to have access to other colors for designing a shirt.
This is a great t-shirt with a very vivid neon green color. I have always oredered from Customink and will only continue to use Customink...simply the best!
Academia Basketball Youth Club,
Saint Charles, MO
Quick turnaround time and the colors on the screen did not do my shirt justice in person. Bright neon green shirts turned out amazing and exceeded my expectations. I will definitely be ordering shirts from them again.
Very great service and very fast and on time. The only problem was that mostly all of our shirts are too big. The district neon shirt does NOT run small.
CustomInk did an excellent job making the shirts for my group. Since our logo wasn't the highest quality, they had their professional staff redesign it so it would be suitable for a larger image size. The design was perfect - I couldn't even tell that they redid the logo from scratch! The shirts were also great. The one thing about the Neon tanks are that they run long and are slightly bigger than the advertised size.