Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
96.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
Yesterday at 4:31 pm eastern... CustomInk.com

It was fun designing a custom tee shirt to commemorate my husband's retirement. The design tools were easy to use and the sky's the limit for anything you'd want to create. Nice options for quality tee shirts. The questions I had were answered promptly and professionally via email. Sorry I didn't think to ask just exactly what digital printing is...ends up being a rubbery kind of design that looks stuck on the fabric--not printed "into" it--

Berta N.
Madison, WI
Overall Experience Bad 1
Order Again? No
Yesterday at 4:14 pm eastern... CustomInk.com

I was very pleased with my experience and will use you again for my next T-shirt design.

Steve G.
Brewster, NY
Overall Experience Great 4
Order Again? Yes
Yesterday at 4:09 pm eastern... CustomInk.com

Nice job, our t-shirt advertising is being worn. Will order again

Rich E. - director
Dental Careers Institute,
Marietta, GA
Overall Experience Great 4
Order Again? Yes
Yesterday at 3:15 pm eastern... CustomInk.com

The Gildan Ultra Cotton shirt in extra large is just what I wanted. It is a bit heavier than the other options. The artwork looks good as well. One of the shirts experienced cracking of the digital printing. I hope this will not be a problem with the remaining shirts. Over all, I am pleased with Customink.com and will likely place another order. Thank you, John Buds and Trim

John K.
Santa Maria, CA
Overall Experience Good 3
Order Again? Yes
Yesterday at 2:59 pm eastern... CustomInk.com

Outstanding customer service beginning with first phone contact after placong online order by rep who explained dark t-shirt color could use lighter color for lettering/art design and I chose white that was perfect. I had to call next day for a minor issue and the customer service rep was able to help, very effective and pleasant. delivery in 5 not 7 days after placing order. Everything perfectly packed. Met and exceeded greatly my expectations!

Kenneth C. - President
East Lake Lot Owners Association,
Nineveh, IN
Overall Experience Wow 5
Order Again? Yes
Yesterday at 12:58 pm eastern... CustomInk.com

The options and ease of the site to design my shirt were excellent.

Timothy J.
Lemoyne, PA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 12:30 pm eastern... CustomInk.com

With ordering shirts for multiple families it can be tough to please everyone. I had to make multiple calls to customer service. Each time, I was treated like an old friend, the representatives I spoke with really cared about my family getting the best shirt for our reunion! It seemed like I asked a million questions and they were answered each time with patience. Next time I need shirts I will definitely order CustomInk!

Kylie P.
Hutchinson, KS
Overall Experience Wow 5
Order Again? Yes
Yesterday at 12:26 pm eastern... CustomInk.com

Great finished product. The shirt quality is good and the print came out better than anticipated. More than happy with my purchase, will be using CustomInk for future orders. Thanks!

Joseph S.
Roseville, CA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 11:23 am eastern... CustomInk.com

Washed as directed. Splotches of black ink were found on the white part of the shirt.

Andrea T.
Asheboro, NC
Overall Experience Good 3
Order Again? Yes
Yesterday at 10:23 am eastern... CustomInk.com

I tried another company for a memorial shirt and they screwed it up twice! You got it perfect the first time! Exactly how I wanted it! Got to add something on the front too! I'd definitely use CustomInk again and I'll tell my friends and family about you too!

Linda J.
Raymond, NH
Overall Experience Wow 5
Order Again? Yes
Yesterday at 8:12 am eastern... CustomInk.com

As a small business it's hard to find a company that is wanting to spend the time to help you grow your business. From the first time I open the website to create a shirt to the phone call that I made with questions I had regarding colors on the shirts it was a overall awesome experience. Customer service was extremely helpful . The art apartment did a outstanding job with my logo and had a proof for me within a day.. They guaranteed my order to me on the 27th and I actually received my order on the 21st . my turn around time was seven days. I'm looking forward to the winter so we can design sweatshirts and jackets .

Ken B.
Portsmouth, VA
Overall Experience Wow 5
Order Again? Yes
Yesterday at 1:09 am eastern... CustomInk.com

Custom Ink's T-shirt artists are the best. They protect you from making mistakes on your design. You can trust them to give you the best advice.

Don W.
Bigfork, MT
Overall Experience Great 4
Order Again? Yes
Yesterday at 1:00 am eastern... CustomInk.com

Overall I have had good experiences with custom ink. However this time the printing was Lowe on the shirt than the online image portrayed. I hate to say it but the shirt is unusable. Also the hoodie was basically a t shirt only thinner and had long sleeves and a hood. All of my past experiences have been great!!!

David L. - V. President
Demons For Hire RC,
Dallas, GA
Overall Experience Okay 2
Order Again? Yes
6/25/16 at 8:45 pm eastern... CustomInk.com

CustomInk came to me to tell me some problems with my shirt design (poor quality and poor contrast with the shirt color I chose) and the people were polite to give me a solution. Not only that, but with a slight change in the design (putting a white circle behind my artwork) the contrast problem was solved as well as my design becoming much better. Thank you!

Marvicbob E.
Waldorf, MD
Overall Experience Wow 5
Order Again? Yes
6/25/16 at 8:09 pm eastern... CustomInk.com

Excellent customer service. I created my own design but couldn't get it to fit within the perimeters of the grid provided when creating the shirt, so I submitted a second design which gave it the length that I wanted but it wasn't clear and looked too stretched out. I was sent a proof of my 1st design from an associate from the Satisfaction Assurance team. She was awesome by the way. She also took a look at the second design as well and told me that it looked too stretched. After explaining what I was trying to create, she told me that her design team (she may not have used that term exactly) could give me the exact design I was looking to create. She sent another proof for review after the team slightly redesigned the image. The associate was pleasant and spoke in a professional manner. She took her time with me, gave me suggestions and made sure that I was completely satisfied. Customer service is everything! and in addition to the awesome work, this is why I am a repeat customer. I also like the fact that a real person answers the phone and you don't have to go through any prompts, there is no wait time to speak with someone and someone is available 7 days a week. My delivery date was guaranteed and was met.

Sheree B.
Lanham, MD
Overall Experience Wow 5
Order Again? Yes