Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.5%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
8/16/15 at 12:56 pm eastern... CustomInk.com

My overall experience with CustomInk was actually SUPERB! I put together a softball reunion for our town, with many girls coming to it who hadn't played it 20-30 years. I loved how the girls could order their own shirts and pay for them on their own. Every single time I hopped on to the chat feature with a question, your staff handled it fast and correctly every single time: good lord, why can't cable or phone or any customer service be this great! really! thank you so much, and I can't wait to already use your company for next year's softball reunion game: I already know to use your sister site for sponsors, and I want to order tank tops and tees, and let the girls pick which they'd prefer. My overall experience, again...was SUPERB. thank! :)

Katherine B.
Oglesby, IL
Overall Experience Wow 5
Order Again? Yes
8/11/15 at 3:39 pm eastern... CustomInk.com

This order was for my men's competitive softball team. All of the players loved the way they looked and fit true to size. The guaranteed shipping date and tracking ability was amazing. Your customer service rep, Allyson Shumaker was very detailed and helpful at every step of the way. I am in the service business too and so I know what it takes to take care of customers. My email tag line reads "Customer Service is NOT a department, it's everyone's job!" Your company really takes this to heart. I had a great experience with your company during this order. You will be getting my business in the future!

Adam S.
Owasso, OK
Overall Experience Wow 5
Order Again? Yes
8/10/15 at 12:22 pm eastern... CustomInk.com

Great company to do business with, this is my 2nd round of shirts for our "old man" softball team. I feel our shirts are some of the best in the league and I bet cost less than any of the other teams.

Ryan C. - Owner
Meridian Homes,
Winter Park, FL
Overall Experience Great 4
Order Again? Yes
8/6/15 at 3:13 pm eastern... CustomInk.com

Great job and great service! My son is a part of a Special Olympics softball team and their state summer games are this weekend. His is his first time on this team and they have a uniform...but no hat! My husband and I wanted to get hats for the team so my son, Matt designed it with the artwork you had on your site and fortunately you had an affordable hat we could purchase for the whole team! Thanks!

Lynn R.
Shrewsbury, MA
Overall Experience Great 4
Order Again? Yes
7/23/15 at 12:01 pm eastern... CustomInk.com

I had to contact customer service to ask a couple of questions and I was so surprised! Not only were my questions answered and it was possible to get the order quicker, but honestly it was the best customer service experience I think I have ever had!! I have been in customer service for 11 years and seriously the service I received was top notch! I also loved the added email I received after customink realized the shirts were being ordered for a military softball team, I really thought it was a nice touch and my husband said "wow that as awesome!" Very detailed information updating you on your order as well made it simple to find out what was going on with it. Thank you for your great service!!

Danette G.
US Army Special Forces 1st group,
Joint Base Lewis McChord, WA
Overall Experience Wow 5
Order Again? Yes
7/18/15 at 3:11 pm eastern... CustomInk.com

We were all very excited when my daughter first designed the shirt on the website. She said it was really easy to do, and the whole team loved it. We were worried at first about timing because the decision to make the shirts was a little last minute, and we wanted them before leaving for Nationals (softball) but they came in much faster than any of us expected, which was amazing. The quality is awesome. Very nice job, and thank you.

Bill G. - Coach
ESP Elite Softball,
Oswego, IL
Overall Experience Wow 5
Order Again? Yes
7/17/15 at 3:29 pm eastern... CustomInk.com

Customink has always done a great job with my tshirt a for our summer softball league. Great quality, great customer service and always delivered on time if not earlier. Thank you!

Kehaulani K.
WebFly Designs Softball Team 2015,
Lake Peekskill, NY
Overall Experience Wow 5
Order Again? Yes
7/17/15 at 1:01 pm eastern... CustomInk.com

We are returning customers for our Women's Softball team, and we even order our Co-Ed shirts. We come back every year for their great price and quality work. Very helpful with our order.

Lisa B. - Captain
Novys Softball,
Hoyt Lakes, MN
Overall Experience Wow 5
Order Again? Yes
7/13/15 at 2:40 pm eastern... CustomInk.com

I've been ordering my Softball Team Shirts from Custom Ink for the last 4-years and you guys always do an Outstanding Job!!!! #YouGuysRock

Durrell S. - Coach
Softball Team= "Killer Elite",
Southfield, MI
Overall Experience Wow 5
Order Again? Yes
7/11/15 at 8:16 am eastern... CustomInk.com

First time using this company. Needed a coaches shirt for a softball tournament quickly. I ordered a white with navy because it's the only option for 1 order. Would've preferred navy with white but needed to order 6. Why, don't know. The shirt is as expected for a white dri fit. A bit see thru, but expected. Printing came out very nice. Hopefully, the rest of the organization will like it as well and change their logo to this one. Very happy overall with the ease of the website, choices of designs and speed of delivery. It showed up a week early. Glad I used them. Will use them for future designs.

Joseph B. - Coach
Maywood Rochelle Park Girls Softball,
Maywood, NJ
Overall Experience Wow 5
Order Again? Yes
7/6/15 at 3:20 pm eastern... CustomInk.com

Excellent - will order again - we coach a 16u softball travel team and the girls loved the shirts!!

Reachelle S.
Denver, CO
Overall Experience Wow 5
Order Again? Yes
7/6/15 at 12:03 pm eastern... CustomInk.com

Have been using you guys for our softball team shirts for a while now. You always do a great job with the shirts, and your customer service is outstanding!! Give everyone a raise.. Thanks for everything.

Devin W. - Manager
Flock of Seagals softball,
Winter park, CO
Overall Experience Wow 5
Order Again? Yes
6/26/15 at 3:19 pm eastern... CustomInk.com

This is the 2nd year I have used your company for my softball teams jerseys and once again, over and beyond on expectations. Fantastic!!!!

Susan D.
Oakland, NJ
Overall Experience Wow 5
Order Again? Yes
6/26/15 at 2:10 pm eastern... CustomInk.com

This was or second order because we were so please with the teams softball shirts we received our parent decided to order themselves a shirt!! Easy to design, and SUPER quick delivery!!

Nicole M. - Team Manager
Liberty Xtreme Softball Team,
Hinesville, GA
Overall Experience Wow 5
Order Again? Yes
6/19/15 at 11:25 am eastern... CustomInk.com

We've been ordering our Summer Softball team shirts from you guys for about 10 years and we are NEVER disappointed!!! And I was really happy to see that you guys upgraded to where I could do my personalization and ordering all online rather than having to call in the order. Another awesome experience!! Thank you!!!

Christina M. - Executive Assistant
Cetera Financial Group,
El Segundo, CA
Overall Experience Wow 5
Order Again? Yes