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Uncensored Customer Reviews
Here's what recent customers had to say:
I was extremely impressed by the end product. It was everything I had hoped for and more! I love how CustomInk provides proofs for you to confirm to again ensure that everything is correct. The most impressive touch, however, was the handwritten postcard from my customer service rep wishing my softball team a great season. CustomInk's customer service is above the norm and I appreciated everything they did to make this a great experience. I will definitely order again!!!!
Have used CustomInk for 5 years now for softball uniforms and it has been so efficient its hard to look anywhere else.
Jerseys are AMAZING ! If and When we when the softball championship ill be sure to email a picture. Thanks again!
West Caldwell, NJ
Overall...EXCELLENT! My pastor liked them so much that he's now ordering for our softball team and church.
Every time I have used CustomInk for our softball shirts it is a pleasant experience. The website is user friendly and allows you to see exactly how your shirts will look with your logo. I've also called into customer service each time to ask for assistance with putting the numbers on the back of the shirts and everyone I have spoken to is very friendly, helpful and professional. Thanks for providing such a great product. We look forward to another softball season in our awesome shirts from CustomInk! Keep up the good work!
CustomInk made it extremely easy to put together our softball shirts and order specific sizes and jersey #s for each shirt.
Bartlesville First Church of the Nazarene,
This is my fourth straight season ordering shirts from CustomInk for my church softball team. The design lab is amazing, and the execution and customer service are always flawless.
You guys are awesome. We ordered a bunch of shirts for our softball team and were quoted 5/5 as our delivery date. The shirts came in last week, 5/1, a full 3 days ahead of schedule. The rep that I spoke to, Vicki Nobili, was fantastic and I want to make sure that she gets full credit for how pleased I am with this order.
The well wishes for our softball team over email was really nice. I like that actual humans (who care) were involved in the process. :) The shirts arrived for our Thursday night game, so the team was really pumped. We won the game (a big for us ha) and everyone said it was because of the new shirts!
I really loved the product and most of all the customer service from Custom Ink! Our team jerseys arrived earlier than expected and look great! Nice quality and done exactly as requested with the custom details. Thank you for the updates along the way and communication. The customer support and follow ups were a great addition to wonderful service overall!Additionally, our softball team won our first game after wearing the shirts made from Custom Ink! We feel they tied the team together and helped us come together for the win ; ) Thanks again for everything! I would definitely refer a friend and we will order next year's jerseys through Custom Ink! -Amber W.
Custom Ink was great! Consisent feedback, knowing where the shirts were at every step, and they arrived on time. My favorite part was when I got a personalized email saying good luck on the season ahead (since they reviewed the shirt, and saw it was a softball team). They make it known you are important to them, and not just another number.
When I called CustomInk on Wednesday morning to ask if I could order another 15 shirts and that I needed them by Friday night, I figured the answer would be "NO" - but Kanard answered the phone and was positive and helpful all the way. He contacted the printing department to ask if it could be done, they said "YES", and we put the "Super Rush" on this 2nd order. That was on Wednesday morning. My UPS truck drove up my driveway on Friday afternoon at 4:30PM with these beautiful shirts to give our 2nd Bracket winners of our family's fundraiser Softball Tournament to benefit our Relay For Life & the American Cancer Society. CustomInk's customer service has always been above-and-beyond for me. The shirts are awesome, our teams loved them, and we WILL be back to order more! I even got a postcard from Kanard telling me how good my shirts look, thanking me for the business, and quoting our saying on the back - great personal touch!
I decided to use you guys this year for our softball jersey's instead of a local company I used last year because their customer service was not good and their pricing was not as good as you. I was very happy with all the emails you guys sent me and the professional way you handle your clients. I will use your company for any of my future needs!
Royal Oak, MI
This is the second time I've place an order with CustomInk. I cannot say enough about how helpful and courteous the sales team is. The team was extremely helpful in creating the design. Both times my orders needed to be rushed (Literally created the T-Shirts on Friday, placed the order the same day, T-shirts arrived on Monday morning). Never a problem. I had to call back several times due to my manic schedule and who ever picked up the phone at CustomInk seemed to know right where I had left off with the last sales person. I never had to start my story over from the beginning. I felt like everyone in the office knew me. Hmmm, maybe that's because I was the crazy lady on the other end of the phone??? LOL! Anyway, I love working with CustomInk! And as a matter of fact, I am going to be calling again soon to place an order for shirts for my husband's company work shirts. I will be passing along my WOW experience with my friends and colleagues! Thank you to all who helped make our company softball game a huge success!
Rancho Cordova, CA
Great site for softball jerseys! But only 1 font option for numbers on the back (boring)