Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.7%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
12/6/14 at 2:14 pm eastern... CustomInk.com

I am the merchandise chair for my small sorority, and I always use CustomInk to design and make our stuff for events of all kinds! I have continually been satisfied with products, and my sisters absolutely love them as well! The flexibility of design options is excellent: you can design your own completely from scratch or use their online tools to create something. As a graphic designer, I can say this is a great company :)

Petra W. - Merchandise Chair
Nu Omega Iota Sorority,
Charlottesville, VA
Overall Experience Wow 5
Order Again? Yes
12/2/14 at 1:22 pm eastern... CustomInk.com

I could not have been more pleased with my experience with CustomInk. They provided such incredible service, going above and beyond what most companies provide. Not only did they allow my sorority sisters and I to create the perfect T-shirt, but they also shipped the shirts to us in time for our fundraising event at no extra cost. On top of all this, CustomInk even went so far as to provide a donation to our philanthropy! Working with a friendly, reliable company like CustomInk was truly an experience unparalleled by any other company I have worked with.

Roslyn D. - Design Committee member
Kappa Alpha Theta, Beta Gamma chapter,
Fort Collins, CO
Overall Experience Wow 5
Order Again? Yes
10/16/14 at 8:23 pm eastern... CustomInk.com

At first we (Kappa Psi Chapter of Delta Sigma Theta Sorority, Inc.) had a little problem about the design of our shirt. Brian Lee, our customer service agent who was assigned to our order, worked with me and handled our order after we had to change the design. He was very friendly, patient, and very understanding during our dilemma. Despite all the trouble on our end, we were able to agree on a design and purchase our Homecoming shirts. All I can say is THANK YOU BRIAN! You Are AWESOME!

Caryn W.
Delta Sigma Theta Sorority Inc.,
Pikesville, MD
Overall Experience Great 4
Order Again? Yes
10/16/14 at 8:04 am eastern... CustomInk.com

Everyone LOVED the sweatshirts. I bought them for a 25 yr reunion with my sorority sisters and we were very pleased with the price and results! Thank you and your staff for making the order process so easy! they helped me with getting approvals from our school to use their name and logo on the shirts and made sure everything was spot on. The sweatshirts themselves were warm and cozy and the printing looks great. I have now washed mine several times and it is holding up great! Little shrinkage and no cracking or fading on the printing. This is my new Favorite sweatshirt!

Jennifer J.
Grand Blanc, MI
Overall Experience Wow 5
Order Again? Yes
10/4/14 at 11:08 am eastern... CustomInk.com

My experience with custom ink is always a good one! They are always willing to go the extra mile to help us get the perfect product right when we need it. Great for sorority and fraternity group shirts! I love working with custom ink!

Jessica S. - President
Zeta Tau Alpha,
Greenville, PA
Overall Experience Great 4
Order Again? Yes
9/29/14 at 10:24 am eastern... CustomInk.com

freakin awesome. seriously. the live chat was flawless. the rep was so apologetic that she could not complete the order online (which was no big deal- I had a weird request) I spoke to someone on the phone and she was amazing. answered every question. and when i needed it by oct 4th, (one day before the guaranteed date. Didn't want to risk it) she was able to schedule it so I didnt have to pay for rush shipping. I will ABSOLUTELY be back and will recommend this site to my sorority and friends

Sarah P.
New York, NY
Overall Experience Wow 5
Order Again? Yes
9/22/14 at 9:34 pm eastern... CustomInk.com

Overall I've had great experiences with CustomInk - we used you all for sorority events in college so you were my go to for a personal grouping of shirt designs. I appreciate the customer service you give to your customers and will continue to be a customer in the future.

Alex C. - #1 Bridesmaid!
Bachelorette Party,
Charlotte, NC
Overall Experience Good 3
Order Again? Yes
9/17/14 at 9:01 pm eastern... CustomInk.com

The shirts were great quality!! Our entire sorority is jealous of these shirts!!

Sarah N. - Captain
Pi Phi Arrows Flag Football,
Fort Worth, TX
Overall Experience Wow 5
Order Again? Yes
9/17/14 at 1:08 pm eastern... CustomInk.com

The service was amazing as always and my entire sorority is obsessed with the product!

Sara B. - T-shirt chair
Kappa Omega,
Sewanee, TN
Overall Experience Wow 5
Order Again? Yes
9/15/14 at 4:28 pm eastern... CustomInk.com

Ordering from this site was the best decision my sorority sisters and I made! The shirts look amazing and customer service was excellent!

Paola L. - Apparel Chair
Delta Phi Epsilon,
Pleasantville, NY
Overall Experience Wow 5
Order Again? Yes
9/6/14 at 11:34 am eastern... CustomInk.com

The customer service was wonderful; the representatives I spoke with were genuinely friendly and very helpful! Mark Lavender (I'm iffy on his first name, but confident on his last!) was patient, pleasant, and quick to offer advice and suggestions for designs. The second representative I spoke with about a credit card issue was also accommodating and patient, and despite a delayed payment on my part, the order still arrived quickly and in weather-proof packaging. The shirts were well priced and of an impressive quality, and everyone in my sorority is obsessed with them! I am already working on proofs for another event shirt! Thanks, Custom Ink!

Ashley B. - New Member Educator
Phi Mu Fraternity,
Lexington, KY
Overall Experience Wow 5
Order Again? Yes
8/23/14 at 1:35 pm eastern... CustomInk.com

This order took an extremely long time to get, and this was very nerve wracking due to the fact we needed our recruitment shirts for sorority events. Your customer service however put up with all of my emails and were great for rush shipping our order. We got them with 12 hours to spare and are very grateful for that!

Nicole T.
Rapid City, SD
Overall Experience Great 4
Order Again? Yes
8/15/14 at 11:54 am eastern... CustomInk.com

This is my second order with CustomInk and they once again did a fantastic job. My sorority members and I will be back for more!

Abigail M.
Sigma Gamma Rho- Chi Sigma Chapter,
Birmingham, AL
Overall Experience Wow 5
Order Again? Yes
7/28/14 at 10:44 am eastern... CustomInk.com

The process was easy, your reps were great to work with. I used to use custom ink for my sorority, and will continue to use it for custom purchases in the future!

Catherine M.
Arlington, VA
Overall Experience Great 4
Order Again? Yes
7/20/14 at 7:27 am eastern... CustomInk.com

I called customer serivce twice, once to find out more about placing my order and once to actually place my order. The first person I spoke to was wonderful, so insightful, and helpful. He was able to give me a quote on my order, and when I I needed to actually place my order by in order to have them made and delivered by my function. The 2nd person I spoke to was just as super. He made ordering so easy and he double checked my order before placing it. The design team sent out a follow up email to visually check out my design so I could give the ok before the shirts were made. And once the order was complete, I had an email to let me know they were ready and preparing to be shipped. I can't wait to give everyone their T-shirts at our sorority reunion. I WILL recommend CustomInk to anyone that needs T-shirts for whatever occasion.

Debi H.
Saint Louis, MO
Overall Experience Wow 5
Order Again? Yes