Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.0%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
10/17/14 at 5:54 pm eastern... CustomInk.com

CustomInk's customer service is top notch but I have been horribly disappointed with the quality of the product that I have received. My first order was for pint glasses. The first batch showed up with scratches on every glass and subpar ink work. They agreed to replace the order and then missed the deadline, which was several additional weeks. The second order I placed was for 3 sweatshirts. I used a voucher to pay for part of the order. The voucher was given due to the poor previous experience. The 3 sweatshirts we of high quality and the inkwork was ok. Not great but ok. Unfortunately after the first wash the ink was half gone. I won't recommend custom ink to anyone and I won't use them again.

Rex R. - President
Inland Valley Mountain Bike Association,
Murrieta, CA
Overall Experience Bad 1
Order Again? No
10/17/14 at 2:04 pm eastern... CustomInk.com

We had a great experience with CustomInk. The site is easy to use and the proof came back quickly and the sweatshirts arrived exactly when they were expected. We are so excited to present them to our guests during the Field Day of our camp wedding next week. Thank you!!

Kara Romano B.
Brooklyn, NY
Overall Experience Great 4
Order Again? Yes
10/17/14 at 11:38 am eastern... CustomInk.com

This is the second time that I am using this company. I must say that I am so pleased again with the outcome. The sweatshirts were a great success. The sizing turned out wonderfully. The girls knew to buy a bit larger since the sizes tended to run small. Due to that, there was not a single complaint with sizing. Customer service was great! The person on the phone let me know exactly what the final order was going to be and made sure that I had no questions. Everything worked out so well.

Elizabeth S. - ELL teacher
Winston Campus Junior High,
Palatine, IL
Overall Experience Wow 5
Order Again? Yes
10/17/14 at 9:53 am eastern... CustomInk.com

All came exactly as we wanted, made two orders, 87 sweatshirts total. Sold 50 pre-sale--before arrival--with the proof WITHOUT every name on the back and people still loved them!

Pam K.
Marysville, CA
Overall Experience Wow 5
Order Again? Yes
10/16/14 at 11:14 am eastern... CustomInk.com

Way to Go! These sweatshirts are Christmas presents for my family and they are exactly what I wanted and the sizes are perfect. I am sure that once my brothers and their family's see these, they will want some too.

Robert C.
Helena, MT
Overall Experience Wow 5
Order Again? Yes
10/16/14 at 8:04 am eastern... CustomInk.com

Everyone LOVED the sweatshirts. I bought them for a 25 yr reunion with my sorority sisters and we were very pleased with the price and results! Thank you and your staff for making the order process so easy! they helped me with getting approvals from our school to use their name and logo on the shirts and made sure everything was spot on. The sweatshirts themselves were warm and cozy and the printing looks great. I have now washed mine several times and it is holding up great! Little shrinkage and no cracking or fading on the printing. This is my new Favorite sweatshirt!

Jennifer J.
Grand Blanc, MI
Overall Experience Wow 5
Order Again? Yes
10/15/14 at 4:15 pm eastern... CustomInk.com

The products were quite expensive, but were high quality. It was completely worth it. The sizes were also just a tad big, but I didn't mind it too much. I personally love the box my custom sweatshirts came in. Personally, I would most likely purchase another product if I was in need of custom garments.

Sarah B.
Christiansted, VI
Overall Experience Great 4
Order Again? Yes
10/15/14 at 11:19 am eastern... CustomInk.com

I wish that it would have let me have the BIG logos for adult sizes and LITTLE logos for childrens sizes so I could have ordered them all together. I didn't like they wanted to shrink the logos. I wanted to order all as a set and now I have to order 6 separate kids sweatshirts for only 1 kid. That wasn't the greatest.

Brittany M.
Roscoe, NY
Overall Experience Good 3
Order Again? Yes
10/14/14 at 10:20 pm eastern... CustomInk.com

I absolutely love Custom Ink! Your customer service is exquisite and your product is amazing for a wonderful price. I am very satisfied with the print too. I have ordered my team's sweatshirts every year from here for 3 years and the printing has never worn off or shown wear at all. I would recommend you guys to anyone!

Hannah G. - Team Captain
IPA Volleyball Team,
Indianapolis, IN
Overall Experience Wow 5
Order Again? Yes
10/14/14 at 12:48 pm eastern... CustomInk.com

I have Ordered t-shirts in the past and loved them the hooded sweatshirts were no different they are great and every one loves them thank you.

Jolene B.
Four Corners 4-H,
Laclede, ID
Overall Experience Wow 5
Order Again? Yes
10/14/14 at 12:06 am eastern... CustomInk.com

Would deal with Custom Ink again AAA+. Loved the website very easy to navigate and a awesome way to design your shirts sweatshirts etc. Will tell anyone I know to use them and the hole process was great from design to delivery.

Todd S. - none
Ellington, CT
Overall Experience Wow 5
Order Again? Yes
10/13/14 at 4:17 pm eastern... CustomInk.com

As always, CustomInk's service was friendly, helpful and professional. The sweatshirts were prepared exactly as requested and arrived way ahead of time for the event.

Hilarie K.
New York, NY
Overall Experience Wow 5
Order Again? Yes
10/13/14 at 3:51 pm eastern... CustomInk.com

Your service and product more than met with our expectations. Even better, the sweatshirts were shipped earlier than promised! We will definitely order from CustomInk again.

Barbara A. - Team Mom
Lebanon Middle School Soccer,
Lebanon, CT
Overall Experience Wow 5
Order Again? Yes
10/13/14 at 1:00 pm eastern... CustomInk.com

Everyone was very helpful. Giving ideas to make the sweatshirts look great and they do!

Ann Marie G.
Buffalo, NY
Overall Experience Wow 5
Order Again? Yes
10/13/14 at 11:43 am eastern... CustomInk.com

The sweatshirts are very warm. The printing looks very good.

Taylor K. - Drum Major
NNHS Marching Band Seniors,
Naperville, IL
Overall Experience Great 4
Order Again? Yes