Overall experience of
the last 1,000 customers:
  • WOW!
    46%
  • Great
    37%
  • Good
    8%
  • Okay
    5%
  • Bad
    4%
and
92.4%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
Custom Ink

Package was damaged when I received it and it arrived after the "guaranteed" delivery date, which was really disappointing because it took them forever to just look at and approve my image. The Hanes tagless shirt was much thicker than expected and the Sapphire color was lighter than it looked on the website. The image, however, looks amazing and has really good quality. I also really enjoyed the many options when designing my tee. Just remember to order early because guaranteed delivery date isn't really guaranteed!

Overall Experience Okay 2
Order Again? Yes
Custom Ink

The screen printing of our design was top notch. We were especially impressed with the level of detail on the art we uploaded as some of the numbers were very small and we were not sure it would be readable. Even the tiniest numbers were fully printed and clear! We found the Hanes Tagless Tee a little scratchy even after washing, but the sizing was as expected and it did not shrink. I did have to contact customer service to change the uploaded custom art as I had added the wrong one. Alley was so friendly and helpful and gave me clear instructions on how to amend my design. We will definitely be ordering again on this design and future designs because of the easy design lab feature, excellent print quality and superb customer service. Thank you!

Overall Experience 5
Order Again? Yes
Custom Ink

Haynes tagless shirts we ordered run small, not large. Order a size larger than normal.

Overall Experience Good 3
Order Again? Yes
Custom Ink

Custom Ink’s website was fairly easy to navigate. I was pleasantly surprised to find that I could order just a few shirts without completely breaking the bank. The shirts were delivered a day or two before the promised date. I wish I’d spent a little more time researching t-shirt brands, as the Hanes tagless that I ordered proved to be a bit snug on all recipients, though I don’t know that I can hold Custom Ink responsible for that. I would order from this company again, though I might talk with someone at the company before finalizing my order.

Overall Experience Great 4
Order Again? Yes
Custom Ink

I ordered Hanes tagless T-shirt in maroon. The shirts looked and felt great. My team loved the richest of the color of the shirt and the clarity of the picture printed on the shirt. The customer service staff was very friendly and helpful. I had to order additional shirts and was helped quickly.

Overall Experience 5
Order Again? Yes
Custom Ink

Boyfriend loved his new shirt! A little stiff on arrival but nothing a quick wash wont fix. Very highquality print and love the tagless option!

Overall Experience 5
Order Again? Yes
Custom Ink

The website was so easy to work with. I called customer support because I wanted to make sure that when I placed the order that they would make sure it was centered and that I did everything right. The gentleman I talked to was so helpful and helped me finish my order. I ordered the Hanes Tagless T-Shirt and they are heavy and soft and perfect. I would recommend this Company they really go above in order to make sure you get what you want.

Overall Experience 5
Order Again? Yes
Custom Ink

The site is very easy to navigate and create your product. A little bit pricey and I was not completely happy with the "feel" of the T-Shirt. (Hanes Tagless - Black)

Overall Experience Okay 2
Order Again? No
Custom Ink

Your web site was easy & quick to use, the shirts were made and shipped very quick. A bit high priced for NOT getting Hanes Tagless has advertised.

Overall Experience Okay 2
Order Again? No
Custom Ink

I enjoyed working with Custom Ink. They aren't my normal go-to company for shirts, but with short notice, I realized I could put in a rush order, unlike with my normal company. I needed shirts for our youth group for an upcoming trip we're taking. The price was great, and as is with all other companies, the more you buy, the less expensive the items are (per item). I struggled with navigating their website a bit. I'd have preferred a softer cotton t-shirt, but ended up with the Hanes tagless t-shirts. They're good (just not my personal preference). We asked them to use our church logo and print it in white on blue shirts. They did a phenomenal job with that! I am VERY pleased with how our shirts turned out. The shipping ended up being faster than I had planned on. Our order arrived 3 days earlier than what I was told at check out! This is great! They are great with communicating about your order. I would definitely use Custom Ink again!

Overall Experience Great 4
Order Again? Yes
Custom Ink

The shirt was not as thin/smooth/quality at was expected, too thick of a material that feels too stiff (Hanes Tagless T-Shirt in the color “Light Steel”). Aside from that, I think this was a good purchase. I purchased a single custom t-shirt as a gift and have not given said gift yet, but I believe that the print is of at least okay quality, having not yet examined it too closely.

Overall Experience Great 4
Order Again? Yes
Custom Ink

The Hanes tagless T is maybe the least comfortable shirt I've ever felt. The material feels akin to rough, thick paper. The sizing is also much larger than every other medium shirt I own. The printing is great, but the base shirt doesn't work for me in both material and size.

Overall Experience Okay 2
Order Again? No
Custom Ink

Customer service was fantastic! They allowed me as many proofs and re-proofs as needed to get the graphics just right. However, the quality of the Hanes Tagless T-shirt is strange. It's very stiff and scratchy. Also it runs on the small side for its sizes. But they are very affordable so you get what you pay for.

Overall Experience Great 4
Order Again? Yes
Custom Ink

The customer service is always excellent! The staff members are very helpful in designing the shirts. Did not like the fit of this particular t-shirt (Hanes tagless). It was wide/big in the shoulders & had a very narrow bottom so it bunched up around our waists.

Overall Experience Great 4
Order Again? Yes
Custom Ink

This was my third experience ordering Hanes tagless T-shirts. I've been very happy with the quality. I've been wearing the shirt for 6 years and the shirt material, color and screen printing has held up well. The customer service was excellent the one time I had a design problem. The prices are reasonable. I like the fact that Custom Ink is an American owned company.

Overall Experience Great 4
Order Again? Yes