the last 1,000 customers:
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Uncensored Customer Reviews
Here's what recent customers had to say:
You guys really came through and the group I bought the shirts for was really happy CustomInk stepped up and helped make things right. We have previously ordered the shirt on a Hanes 50/50 blend shirt and they were way to hot to use during out mountain biking league. The discount to re-purchase the order with a lightweight perfomance shirt was a very fair deal. I can't remember the name of the young lady who helped me out over the phone but she was very knowledgeable and courteous. Your customer service has been excellent and I won't hesitate to order from you guys again.
easy and excellent quality. Stick with the high quality shirts - that separates you from the rest of the on-line tee-shirt houses. Offering a 50/50 blend in Hanes or Fruit of the Loom is also recommended. Seem hard to find on the internet.
Redondo Beach, CA
Awesome t-shirts and customer service! I love CustomInk, but be sure to read the details on each short you order. Ultra cotton can mean 100% cotton in one case and 50/50 blend in another.
Elk Grove, CA
Everything about my experience was perfect, and beyond all of my expectations! Even after ordering the product, the customer service provided during the process of inspecting, touch-up, printing, and delivery is unlike anything I've seen from any other company! CustomInk is the perfect blend of big business quality, and the heart of a small business.
I chatted several times with representatives to get help choosing what shirt to print the design on because we have people in my family that wanted vnecks, regular crew necks, and also child sizes. We were unable to find a shirt in the color we wanted (turquoise) that in these three styles, which was disappointing. We decided on red instead, but the shirts ended up being in different fabrics/colors, which looks awkward. Also as I stated above the Next Level Tri-Blend V-Neck T-shirts are much bigger (longer especially and on the shoulders) than the sizing chart suggests, especially because it says that they run small (misleading).
The overall product was great, but the customer service was FANTASTIC! CustomInk Satisfaction Assurance Associate, Zoe Tuck, promptly emailed me after I placed my order to discuss potential visibility issues with my design. She seemed to take a personal interest in my order and was extremely quick, helpful, and friendly. I am very grateful that she had brought the design issue to my attention, and thanks to her flexibility and support, the shirts I ended up with look much better than they would have with the original design! The American Apparel Adult Tri-Blend shirts run a little bit large and loose, but the fabric is incredibly soft and high-quality, and the colors are vibrant. The email updates were very nice, as they notified me about every step of progress made on my order. Once my shirt was printed, I was, admittedly, a bit frustrated with the slowness of the shipping...but the customer service that I received from Zoe and the awesome T-shirts that I ended up with made the price and wait well worth it!
This does indeed run small, I got an XL, which really is more like a Medium, maybe a Large. Thank you to those who warned of it running small! It's not quite as soft as a real tri-blend shirt, but I'm sure with a few wears it will be perfect. And the printing on it looks exactly how it did online.
Great website, easy to design and order how I wanted it designed with great cotton blend t-shirt, but a ton of product if wanted any other items. Will come back if need anymore product.
I've used Customink before and you produce a quality t-shirt. I understand cost but would've like getting the 28 shirts (50/50 blend) for under $10 each.....
The design team did a great job on the logo and shirts. The shirts are going cross country, from CA, to Montana, to Kentucky, to Arizona. Everyone likes them. I think Customink should incorporate their name somewhere on the shirts so that people know who the supplier is. Develop a nice logo and blend it into the screen printing somewhere. The shirts are so well liked that I expect to be placing additional orders. Thank You. Bill Baltusavich
Had an issue with my uploaded image's quality. CustomInk got in touch with me right away with suggestions and instructions on how to make sure my shirt met the highest standards. In the end, they weren't sure the background of my image could be successfully blended with the shirt I chose, but when it arrived, their inkers were able to blend it perfectly.
I mean, what can I say this was the bomb. I had a very rushed order with a custom design and right away I was able to speak with somebody ( A REAL PERSON!!!) and she walked me through the whole process, the t-shirts came out awesome!!!! The tri blend american apparel feels so nice, and my design looks crips and perfect, even though it it has some very thin negative spaces that I was worried about, the smallest spaces between the print show perfectly. Thank you! This company is just excellent.
If you're questioning whether or not you should order from CustomInk, you can stop hesitating now and ORDER! They have excellent customer service, and shipping is super quick! The quality of the print is great, and there are so many different brands of t-shirts to choose from, including American Apparel tri-blend which is my absolute favorite shirt ever. I love love love CustomInk! I was hesitant to order my original design on a t-shirt from an online company, but I'm so happy that I did, and I will most definitely be ordering from them again in the future.
As long as you have an idea of what you want, talk to them and they will sort it out. The 50/50 Blend Shirt is definitely the way to go. The ink soaks in and doesn't feel painted on. The printing is also crisp and and perfectly clear...it pops beautifully. The halftone option is really cool too added a whole nother dynamic to my logo! My only complaint, it's the first thing I noticed taking out of the box was the logo is not cetered, maybe less then half and inch. Your average person would most likely not be able to notice. It's our first run and we're going with it! Thanks Custom Ink!
Blind Ninja Studios,
River Falls, WI
As a first time user of CustomInk, I have to say I am extremely impressed!! Everything from the ordering process, to the actual product and delivery, it was all high quality. I ordered Tri-Blend T-Shirts, with 1 logo, and 1 branding image. I had a very pleasant experience, and I will be ordering from CustomInk the next time I am looking to order branded clothing!
Eden Prairie, MN