the last 1,000 customers:
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Uncensored Customer Reviews
Here's what recent customers had to say:
I was told that the tri-blend ran small - but I did not realize HOW SMALL. It was my choice to keep the small ones and not return them because of the time constraint and the end of school; however, I now have over 20 t-shirts that are toddler sized and will only fit Kindergarten. My group is 5th grade and I felt I had to purchase an additional order (which I felt should have been priced as if it were the original order - but wasn't) I will make this work and luckily I had a great fundraising year - this could have been a disaster though. This information is for your benefit in making improvements...I love our t-shirts and the printing is great. Thank you for making them look just as I imagined them.
In every occasion of calling, I've found the "customer service" to be excellent. So good in fact, I'd like not to use customer service as the generic term to describe them. They in each occurrence went out of their way to think ahead and say things that were helpful like the pricing of the shirts and the ascending number per shirt pricing declines. They repeatedly helped by asking what else they could do to make the order better or more precise, and they were never irritated with my many inquiries about L, XL, XXL, blend of material, etc.
Beverly Hills, CA
The process was very easy and suited my needs perfectly. I'm happy with the quality of the shirt and how the designs came out. Some of the black ones were lighter than expected, but that's Ok. I really like how the logos just blend in to the material. No raised edges.
I am a first time custom ink user but it will not be my last time. The website is super easy for anyone to use. It allows you to change quantity and product with the same design to get different estimates which was a feature I liked. I am very happy with the quality of the tees I purchased. The 50/50 blend was nice. The screen printing was good with no missed or light spots. Overall very happy with my experience.
This is my second time ordering t-shirts for my business with Custom Ink. I am very happy with the customer service I received (I had to make changes to the wording color so I would not blend in with the t-shirt color), the quality of the product, the price (I was happy that I did not have to order in bulk for my design), and durability of the shirt.
Learning Together Academy-Preschool,
The custom ink rep that I initially spoke to (I cannot remember her name) was friendly and very helpful. I had the design ready to go but when she heard the kids were using the shirt for their tennis matches she suggested a different blend and her expertise definitely paid off based on comments from the kids. The shirts arrived 2 days early and in less than 24 hours from the delivery email. THANK YOU!
Great shirts. Arrived about 4-5 days before scheduled delivery. I am very happy with the tri-blend t-shirts.
I ordered a lightweight Tri-Blend t-shirt (American Apparel 50/25/25) which CustomInk screen printed with the heaviest Plastisol ink that I have seen on a shirt in a long time. This logo will stand up on it's own. There is no way that anyone would ever wear this shirt. Horrible product and I will never do business with this company again.
West Chicago, IL
The T shirt was nice, but the color and texture was slightly different where the print had been made. The shirt had a leathery feeling there and the color was lighter. The area of the print is pretty obvious, doesn't blend well into the rest of the t-shirt. Hope this goes away after the first wash. If not, I probably wouldn't order again in the future.
New York, NY
Order came on time and they had great customer service. The designs on the sweaters were well-replicated, however, the Premium Blend hoodies fell a little short on what I expected from thickness, insulation and quality of material.
Abbey Park Science Association,
Oakville, ON, Canada
Tri blend ladies racerback tanks run VERY small. Order a few sizes up. Mens tshirt could be a bit longer. EXCELLENT SERVICE IN A VERY TIMELY MANNER! Will order again!
Very helpful staff. My only issue is I communicated I wanted 90/10 blend, that was confirmed on my initial order, then the next day I decided to change the color of the shirt from grey to white (wanted the beer foam to stand out better without having to add an additional color), I was told by a different very helpful ambassador that it could be done. I didn't mention anything about changing the 90/10 blend, just wanted to change color from a grey shirt to white. What I received is the 100% cotton. I'm not happy because somewhere I was given inaccurate information or not mentioned that if I changed the color it would change the blend of the shirt.
San Diego, CA
Customer service was great during the ordering process. All the staff I spoke to was very helpful and knowledgeable. The only problem is once the order was received, we found that the sizes for the Gildan 50/50 Dry Blend run small. Wish I could have known that when I ordered. We may have to reorder some shirts that will fit. Unfortunately, our softball season starts this Friday and we must have like jerseys. It will create an additional cost for each team member. Makes me weary of purchasing clothing online again.
As a continuing customer I find the service fast and very professional. The products have been a blend of quality clothing and sharp artwork.
Bristol Eastern High School Soccer,
The screen printing was done really well and the shirts were shipped on time. The American Apparel tri-blend tank is pretty thin, but fits well.