Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    40%
  • Good
    4%
  • Okay
    2%
  • Bad
    1%
and
97.5%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Here's what recent customers had to say:
6/12/14 at 12:17 pm eastern... CustomInk.com

Good job, thank you. I love the Next Level Tri-Blend material, too.

Rob G.
SaaS Consulting Group,
Austin, TX
Overall Experience Great 4
Order Again? Yes
6/7/14 at 12:59 pm eastern... CustomInk.com

I'll be going back to ooshirts after this order. I had decided to try CustomInk because I had heard their products were higher quality and their customer service and payment methods were easier since I would be paying by check. I was forced to downgrade to a 50/50 blend shirt instead of 100% cotton in order to keep within my church's price range and was still charged a $65 fee for needed an extra screen on both sides. At Ooshirts this was a $20 dollar fee for both sides which they waived my first time working with them and also waive if you order enough shirts of both sides. CustomInk gave me a $20 dollar discount, however I was still forced to charge extra to cover the $40 that my church could simply not afford in concordance with our camp. The print on my shirts is no better than it has been anywhere else. The slightly more user friendly website was not worth the extra cost and annoyance I went through with CustomInk. I strongly suggest you use UberPrints or Ooshirts instead.

Chelsea W. - Youth Leader
Old Liberty Baptist Church,
Conway, AR
Overall Experience Bad 1
Order Again? No
6/5/14 at 5:51 pm eastern... CustomInk.com

I was told that the tri-blend ran small - but I did not realize HOW SMALL. It was my choice to keep the small ones and not return them because of the time constraint and the end of school; however, I now have over 20 t-shirts that are toddler sized and will only fit Kindergarten. My group is 5th grade and I felt I had to purchase an additional order (which I felt should have been priced as if it were the original order - but wasn't) I will make this work and luckily I had a great fundraising year - this could have been a disaster though. This information is for your benefit in making improvements...I love our t-shirts and the printing is great. Thank you for making them look just as I imagined them.

Michele B.
Farmington, NM
Overall Experience Great 4
Order Again? Yes
6/2/14 at 12:24 pm eastern... CustomInk.com

In every occasion of calling, I've found the "customer service" to be excellent. So good in fact, I'd like not to use customer service as the generic term to describe them. They in each occurrence went out of their way to think ahead and say things that were helpful like the pricing of the shirts and the ascending number per shirt pricing declines. They repeatedly helped by asking what else they could do to make the order better or more precise, and they were never irritated with my many inquiries about L, XL, XXL, blend of material, etc.

Jeff R.
Beverly Hills, CA
Overall Experience Great 4
Order Again? Yes
5/29/14 at 11:05 pm eastern... CustomInk.com

The process was very easy and suited my needs perfectly. I'm happy with the quality of the shirt and how the designs came out. Some of the black ones were lighter than expected, but that's Ok. I really like how the logos just blend in to the material. No raised edges.

Michael P.
Greeley, CO
Overall Experience Great 4
Order Again? Yes
5/28/14 at 11:41 pm eastern... CustomInk.com

I am a first time custom ink user but it will not be my last time. The website is super easy for anyone to use. It allows you to change quantity and product with the same design to get different estimates which was a feature I liked. I am very happy with the quality of the tees I purchased. The 50/50 blend was nice. The screen printing was good with no missed or light spots. Overall very happy with my experience.

Matthew B.
Bedford, VA
Overall Experience Wow 5
Order Again? Yes
4/28/14 at 11:02 am eastern... CustomInk.com

This is my second time ordering t-shirts for my business with Custom Ink. I am very happy with the customer service I received (I had to make changes to the wording color so I would not blend in with the t-shirt color), the quality of the product, the price (I was happy that I did not have to order in bulk for my design), and durability of the shirt.

Ashley T. - Director
Learning Together Academy-Preschool,
Wichita, KS
Overall Experience Wow 5
Order Again? Yes
4/26/14 at 8:20 pm eastern... CustomInk.com

The custom ink rep that I initially spoke to (I cannot remember her name) was friendly and very helpful. I had the design ready to go but when she heard the kids were using the shirt for their tennis matches she suggested a different blend and her expertise definitely paid off based on comments from the kids. The shirts arrived 2 days early and in less than 24 hours from the delivery email. THANK YOU!

Betsy G.
Pittsburgh, PA
Overall Experience Wow 5
Order Again? Yes
4/20/14 at 3:40 pm eastern... CustomInk.com

Great shirts. Arrived about 4-5 days before scheduled delivery. I am very happy with the tri-blend t-shirts.

Max D.
Houston, TX
Overall Experience Wow 5
Order Again? Yes
4/15/14 at 2:27 pm eastern... CustomInk.com

I ordered a lightweight Tri-Blend t-shirt (American Apparel 50/25/25) which CustomInk screen printed with the heaviest Plastisol ink that I have seen on a shirt in a long time. This logo will stand up on it's own. There is no way that anyone would ever wear this shirt. Horrible product and I will never do business with this company again.

Dave F.
West Chicago, IL
Overall Experience Bad 1
Order Again? No
3/27/14 at 12:49 pm eastern... CustomInk.com

The T shirt was nice, but the color and texture was slightly different where the print had been made. The shirt had a leathery feeling there and the color was lighter. The area of the print is pretty obvious, doesn't blend well into the rest of the t-shirt. Hope this goes away after the first wash. If not, I probably wouldn't order again in the future.

Nerys M.
New York, NY
Overall Experience Okay 2
Order Again? No
3/22/14 at 12:24 pm eastern... CustomInk.com

Order came on time and they had great customer service. The designs on the sweaters were well-replicated, however, the Premium Blend hoodies fell a little short on what I expected from thickness, insulation and quality of material.

Linda F. - Co-President
Abbey Park Science Association,
Oakville, ON, Canada
Overall Experience Great 4
Order Again? Yes
3/13/14 at 3:38 pm eastern... CustomInk.com

Tri blend ladies racerback tanks run VERY small. Order a few sizes up. Mens tshirt could be a bit longer. EXCELLENT SERVICE IN A VERY TIMELY MANNER! Will order again!

Heidi N.
Sarasota, FL
Overall Experience Wow 5
Order Again? Yes
3/12/14 at 12:21 pm eastern... CustomInk.com

Very helpful staff. My only issue is I communicated I wanted 90/10 blend, that was confirmed on my initial order, then the next day I decided to change the color of the shirt from grey to white (wanted the beer foam to stand out better without having to add an additional color), I was told by a different very helpful ambassador that it could be done. I didn't mention anything about changing the 90/10 blend, just wanted to change color from a grey shirt to white. What I received is the 100% cotton. I'm not happy because somewhere I was given inaccurate information or not mentioned that if I changed the color it would change the blend of the shirt.

John T.
San Diego, CA
Overall Experience Good 3
Order Again? Yes
3/2/14 at 8:00 pm eastern... CustomInk.com

Customer service was great during the ordering process. All the staff I spoke to was very helpful and knowledgeable. The only problem is once the order was received, we found that the sizes for the Gildan 50/50 Dry Blend run small. Wish I could have known that when I ordered. We may have to reorder some shirts that will fit. Unfortunately, our softball season starts this Friday and we must have like jerseys. It will create an additional cost for each team member. Makes me weary of purchasing clothing online again.

Glenn E.
Tallahassee, FL
Overall Experience Okay 2
Order Again? Yes