Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
98.1%said they would order
from CustomInk again

Uncensored Customer Reviews

Here's what recent customers had to say:
5/4/13 at 11:26 am eastern... CustomInk.com

I loved everything about the shirts and my experience with CustomInk. Fabulous, easy-to-use website is excellent. The shipping was super fast. Customer service was outstanding in proofing my design. The american apparel tri-blend shirts are my favorite because they are buttery-soft and did not disappoint. These shirts will certainly make our charity event more stylish and improve our team morale :)

Laura G. - NAMI Walk Team Captain
Montefiore Psychiatry Residents,
Bronx, NY
Overall Experience Wow 5
Order Again? Yes
4/22/13 at 11:51 am eastern... CustomInk.com

LOVED LOVED LOVED the feeling of the Tri-Blend T-shirt. This was recommended to me by Arlie Yruma and it was fabulous!

Pj J.
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
4/14/13 at 8:24 pm eastern... CustomInk.com

I wish I could have ordered a tri-blend american apparel t! the 6-order minimum is unfortunate.

Colleen B.
Washington, DC
Overall Experience Great 4
Order Again? Yes
3/11/13 at 2:36 pm eastern... CustomInk.com

Easy to use online and on phone, awesome service, super quick delivery and design came out perfect. Even though we sized up like mentioned, The Tri-Blend Racerback Tank arrived even smaller than we thought it would. The material is way too thin. I'm hoping by the time we make another order a different option for Racerback tanks will be available.

Samantha K.
Gettin' Twisted Off Road,
Mansfield, TX
Overall Experience Great 4
Order Again? Yes
2/24/13 at 11:05 pm eastern... CustomInk.com

I love the customer service I receiver from Custom Ink. While there are some minor improvements I think can be made to the website, shirt design function, etc. I always know a very simple and effective solution is to just call or use the chat in function and I can always have my issues resolved. The AA tri blend tshirts are awesome - it has been a little difficult for me to do comparisons on tshirt quality and pricing since I cannot hold the shirts themselves (without generally paying a fee), and each rep has a different take on their favorite recommendation - but still - everyone is awesome and a pleasure to work with. I've used CustomInk for 4 company shirts now =)

Cristina A.
Palo Alto, CA
Overall Experience Great 4
Order Again? Yes
12/17/12 at 11:23 am eastern... CustomInk.com

American Apparel Tri-Blend T-shirt - Tri-Indigo are awesome.

Matthew B. - CEO
Boston, MA
Overall Experience Good 3
Order Again? Yes
11/24/12 at 10:43 am eastern... CustomInk.com

My experience with CustomInk was great! The process to create a t-shirt is simple, fun, and efficient. I understand that it probably has to do with costs for CustomInk, but I would like to see no minimum limit on the style of t-shirt able to be used for a design. The AA Jersey T is nice and comfortable but we really wanted the Tri-Blend Track Shirt. However, because we did not need six shirts we were unable to print our design on the Tri-Blend. Otherwise you offer a wonderful service and would no doubt use CustomInk again in the future for any unique t-shirt project!

Taylor S.
Austin, TX
Overall Experience Great 4
Order Again? Yes
9/10/12 at 11:24 am eastern... CustomInk.com

I love using CustomInk. You are a very fun brand and I am a big fan of Inky. I've always come to expect the best customer service from CustomInk and in this case your service met my expectations. One piece of feedback I would offer is that for the American Apparel Tri-Blend shirt in evergreen, the color name "evergreen" is a big deceiving. The shirt appears more teal than what one would expect from a shirt color called "evergreen". It's still a great color - just different than some might expect from the name.

Greg B.
New York, NY
Overall Experience Great 4
Order Again? Yes
8/29/12 at 3:10 am eastern... CustomInk.com

Spoke to Erikka after I made my design. I had wanted a grey jersey t-shirt but realized this was not available for a single shirt printing. She was very helpful and spent time helping me choose from the single shirt options. I really needed to know about texture comparison which is obviously something you can't tell without feeling the shirt so I relied on her judgement. All in all a great experience. The web interface super user friendly, the design center very easy to use and had all the font, sizing and layout tools I was looking for. Service was fast. Only thing that could be improved would be more options for single t-shirts. I know it's probably a cost thing but if consumer is willing to pay a few extra bucks, would be great to have more material options - like the cotton poly blends and jersey mixes, which are better quality, more stretchy and softer. The American Apparel tri-blend tees would be very popular!

Sharon W.
Brooklyn, NY
Overall Experience Great 4
Order Again? Yes
7/23/12 at 11:42 am eastern... CustomInk.com

Loved it and the AA tri-blend tee is one of the comfiest ever! Plus made in the U.S., which is great!

London W. - Owner
Three Clothing - Omaha,
Omaha, NE
Overall Experience Wow 5
Order Again? Yes
7/7/11 at 8:22 pm eastern... CustomInk.com

Great, great, great customer service! Love the American Apparel Tri-Blend for our CrossFit shirts!

Jennie K.
Jackson, TN
Overall Experience Great 4
Order Again? Yes
6/17/11 at 2:03 pm eastern... CustomInk.com

CustomInk is awesome! From the ease of designing your own shirt with a custom logo, to the quantity and quality of the shirts offered, to the super fast standard delivery, and especially the price, everything was exceptional. I ordered the American Apparel Tri-Blend shirt and tried it on at an American Apparel store and found it to look and feel just how CustomInk represented it. It was also $22 at the store, but at CustomInk it was only $20 with my custom logo printed on it and shipping. They said it would take 2 weeks to get to me and I received it only after 1 week. I would highly recommend CustomInk to anyone. They exceeded all of my expectations and will receive my business again.

Rich S.
Palo Alto, CA
Overall Experience Wow 5
Order Again? Yes