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Uncensored Customer Reviews
Here's what recent customers had to say:
Everything worked out. I had a previous order that specified a v neck design , but when I got it, it wasn't working for me. (The cut was too low). This replacement shirt is perfect and I'm grateful that I was able to handle the transaction so smoothly.
My overall experience with Custom Ink was very good. The customer service was excellent, the website was easy to navigate, and the prices were great. Unfortunately, my product - the Gildan Softstyle Jersey V-Neck T-shirt - did not not fit as well as I was expecting. The shirt looks great and the printing is well done. But the sleeves are cut in a way that makes them a littler shorter and tighter than normal. This also makes the shirt less comfortable in my opinion. I will order again from Custom Ink, but not on that particular shirt.
Dry Ridge, KY
Disappointed with the cut of the v-neck on the T-shirt... very different than pictured. Would have preferred a crew neck shirt.
Loved the tshirts they are so soft and feel nice when you put them on. I ordered the v neck and that feels nice around you neck. Pretty bring was great too well worth the price. Will order more.
It was a little confusing to me that I could not order two different styles of t-shirt as the default would either go to crew style or v-neck style for each group (men's/ladies). I will say, that Jamie Ellis was fantastic to deal with. Very upbeat and understood everything that I was trying to accomplish. I am sure you find her a great asset.
Kevin P Martin & Associates,
We love the shirt! It fits perfectly, and the v-neck style is much preferred to the round neck. Thanks for having that option. The lettering looks great as well.
Eagle Mountain, UT
Customer service was beyond helpful. Not only did they email when they needed to contact me they called, left a detailed message, and texted me. Rebecca V. was very considerate and offered a wide range of options on my purchase. She went above and beyond when it came to my satisfaction.
It was super easy to design and order this shirt and it came out exactly how I wanted. The site says the American Apparel Tri-Blend V-Neck Tri-Black ran small but I don't think that's true, if anything it runs a little bit large but it still fits good. I love the way the design turned out and I love this t-shirt. It's my new favorite! I will be ordering more shirts in the future!
Custom Ink has now done 2 shirt orders for our school and we are so pleased with their work. I had to be in contact several times and at random times of the day and there was always someone available to get back to me. Even when it was a different person, he or she did their homework before reaching out to me. They knew exactly where I left off with the previous person and everyone was very knowledgeable and consistent. The quality of the ladies v-neck and the Hanes sweatshirts is awesome! They are very soft and comfortable. The design we sent was not altered in any way and was printed with perfection. The shirts all look fabulous. I look forward to working with Custom Ink on our next project!
Gildan Softstyle Jersey V-neck t-shirt-Royal- We love the color. Very glad we listened and bought a size up for everyone. The t-shirt is soft and very vibrant in color. Shrinking was very minimal, if any at all. I would order this shirt again. My only complaint is; there are no reviews about the shirts themselves on the website. There are reviews but everyone talks about the excellent service (which is very true). That made me feel like I was blind picking a shirt. I want to know if a customer is happy with the shirts themselves. Do they shrink? Do you love the color? Are they soft? Do you wish you bought another shirt? The service we received from CustomInk was superb! We spoke with an artist the day after placing an order. We also received the shirts 8 days before promised delivery. Thank you for making our experience an awesome one. We will be ordering again!
Very easy to use website. My only issue was that I wanted to order a Lady's V-neck version of the same shirt and you folks required that I purchase a minimum of 10 of the same shirts. This shirt purchase was just for myself and my wife.
I ordered a an American Apparel v-neck shirt with a floral/text image I designed in Adobe Illustrator. The printing turned out BEAUTIFULLY! I was very satisfied with the final item. I worked in a print shop for four years so I'm pretty picky about my shirts and prints, but Custom Ink exceeded my expectations with their products, customer service and shipping. Will definitely come back for future printing needs!
Olive Branch, MS
My orginal design did not work and the design team went above and beyond to get a new design and still get it shipped in time to hit the original delivery date. But the wrong sent was sent. Customer service was quick to get out the correct shirt. Hopefully it will be the right one this time! This is my third order this year so far and two of the three have had mistakes. The first was a V neck instead of crew and the second mistake was sending the wrong shirt completely. I love the website and customer service but most my shirts are event driven and without confidence in accurate delivery I may have to find a new design site.
The women's V neck shirts are all sized at least one size too small.. will probably have to re-order. as no-one that ordered a size small can fit in their shirt.
Bound Brook, NJ
CustomInk went above and beyond expectations in rush ordering 3 t-shirts that I had left out of the previous order. Our clients at Lifetime Resources are special needs and would have been very disturbed if all the other had special t-shirts and they did not. Thank you so much for going above and beyond in your effort to remedy my mistake. Gratefully, Anita V Ford, M.S. Habilitation Specialist/Day Program Coordinator.
Liferime Resources , Inc.,