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Uncensored Customer Reviews
Customers who purchased the American Apparel Fleece Track Jacket with White Piping had this to say:
I had an amazing experience with Custom Ink. Specifically, Jason Chung was OUTSTANDING and AMAZING to work with. He did such a wonderful job following up and provided superior customer service. Without his help, and the help of several others at Custom Ink, I likely would have taken much longer to complete this project and the staff at custom ink really helped the entire way through the process. Thanks for all the hard work and great customer support! I know my group at Kaiser Permanente will be using this company for several big projects in the years to come!
Kansas City, MO
Great overall experience, especially the customer service.
This was my first experience with the company, and I thought it was very easy to maneuver through the website, and customer service is readily available.
Accented Motions Dance Studio,
Love Custom Ink! Great options and great quick service. Reasonable prices for the quality as well.
Sequoia High School,
San Carlos, CA
We have been using CustomInk since 2003 and continue to use them for a reason. Great customer service and products. Thanks!
Canoga Park, CA
Dance Connection by Michelle,
Manhattan Beach, CA
Orange County Crushers,
Chapel Hill, NC
The customer service with the representative I spoke with was good and she was very helpful and through which I appreciated. The product overall was good but I am concerned about washing because the screen printing is done so thick
Explore Charter School,
My experience with CustomInk has always been great. Your customer service is great and what others should strive for! When I call our rep or just the 800-line I always get a positive attitude!
San Francisco, CA
Too much back and forth- not being able to speak with someone that has direct authority to make decisions or give information such as tracking information or if they are able to meet a deadline. I would recommend assigning a representative for each client- that way when we call we don't have to repeat ourselves every time and we get to build a relationship with this representative for future orders.
El Segundo, CA
Your customer service is wonderful. It was great to be able to pick up the phone and talk with someone who was as excited as I was about creating out team jackets and shirts.