Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    38%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.6%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the American Apparel Fleece Track Jacket with White Piping had this to say:
6/13/14 at 11:51 am eastern... CustomInk.com

Secret from customer service was very helpful! She went through my order step by step with me and helped make sure it was exactly the way we wanted. Online ordering for collection of sizes (as well as the online payment option) was great to have but I think it needs to be tweaked a bit with a space for people to put the name/number they want on the sweatshirts.

Erin B.
Maynard, MA
Overall Experience Great 4
Order Again? Yes
6/9/14 at 11:27 am eastern... CustomInk.com

No Comments

Todd R. - Designer
Ross Strategic,
Seattle, WA
Overall Experience Great 4
Order Again? Yes
6/6/14 at 11:35 am eastern... CustomInk.com

Overall, very easy and pleasant process. I will use custom ink again in the future.

Ali A. - Captain
MGMC Colorguard,
Maple Grove, MN
Overall Experience Great 4
Order Again? Yes
6/3/14 at 9:32 am eastern... CustomInk.com

No Comments

Stephen D. - Children's Pastor
Immanuel's Church,
Silver Spring, MD
Overall Experience Great 4
Order Again? Yes
6/2/14 at 11:29 am eastern... CustomInk.com

No Comments

Rachel K. - Coach
Kipp Philadelphia Charter School,
Philadelphia, PA
Overall Experience Great 4
Order Again? Yes
5/27/14 at 2:59 pm eastern... CustomInk.com

No Comments

Karen G.
Ithaca, NY
Overall Experience Wow 5
Order Again? Yes
5/9/14 at 1:21 pm eastern... CustomInk.com

It was a very pleasant experience. I've saved our design for future purchases!

Catherine C. - Development Associate
BUILD,
Redwood City, CA
Overall Experience Great 4
Order Again? Yes
5/8/14 at 1:39 pm eastern... CustomInk.com

Great job on the jackets!

Scott M. - Advisor
UMass Dartmouth RSA,
North Dartmouth, MA
Overall Experience Wow 5
Order Again? Yes
5/8/14 at 12:23 pm eastern... CustomInk.com

No Comments

Katy B. - Dean
UP Academy Charter School of Boston,
Boston, MA
Overall Experience Wow 5
Order Again? Yes
5/3/14 at 8:05 pm eastern... CustomInk.com

No Comments

Natasha M. - Coach
ACS Track,
Andes, NY
Overall Experience Great 4
Order Again? Yes
5/2/14 at 11:31 am eastern... CustomInk.com

No Comments

Ethan L. - Team Member
WW-P North,
Plainsboro, NJ
Overall Experience Wow 5
Order Again? Yes
4/24/14 at 12:26 pm eastern... CustomInk.com

The order process, customer service, and the product when it arrived in the box were all timely and a good experience. The quality of the American Apparel jackets is really nice too. Our team was thrilled with our purchase...until we washed them.They came out of one washing with the last name on the back breaking down and faded. This happened to everybody individually so it wasn't an isolated case of harsh detergent or anything. I would love to say great or Wow because custom ink does a lot of things right, but it's pretty disappointing to get custom printing that doesn't hold up well through even one washing.

Mariah A. - Coach
Westview Varsity Tennis,
Vista, CA
Overall Experience Okay 2
Order Again? No
4/21/14 at 11:36 am eastern... CustomInk.com

Very well i plan on using in the future

Amina T. - social chair
dons swimming,
San Pablo, CA
Overall Experience Great 4
Order Again? Yes
4/19/14 at 11:48 am eastern... CustomInk.com

at every turn i was extremely impressed by customink.com. From the way i could customize my jacket online, to the customer service, the responsiveness to issues or questions, and the level of detail (the text message saying my proof was ready etc). It was awesome. I work in online marketing so I know the difference between a good & bad user experience and this one was tops.

Nicole C.
Bend, OR
Overall Experience Wow 5
Order Again? Yes
4/16/14 at 1:14 pm eastern... CustomInk.com

You guys are AMAZING! Thank you for providing such wonderful customer service, a seamless transaction, and a FANTASTIC product! The jackets are beautiful, comfortable, and warm! We will definitely shop with you again:)

Amanda V. - Coach
Many Junior High Quiz Bowl,
Many, LA
Overall Experience Wow 5
Order Again? Yes