Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    38%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.2%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Gildan Lightweight Hooded Sweatshirt had this to say:
6/20/16 at 2:29 pm eastern... CustomInk.com

I was stunned...STUNNED at the level and quality of customer service I was provided. I got a voice, every time I called! How rare is that!?!?!

Colin C. - Associate Rector
Christ and Holy Trinity Episcopal Church,
Westport, CT
Overall Experience Wow 5
Order Again? Yes
6/17/16 at 1:34 pm eastern... CustomInk.com

We have ordered from CustomInk for the past three years, the quality is always great. My favorite part of CustomInk is the friendly customer service; they answer every question, provide a complete review of the order and ample opportunities to change and edit the products and order! The artwork is well edited and the artists work their magic to make our design look perfect. Thank you!

Cherie S.
Aliso Viejo, CA
Overall Experience Great 4
Order Again? Yes
6/17/16 at 11:07 am eastern... CustomInk.com

No Comments

Christine N.
Evergreen Middle School,
Everett, WA
Overall Experience Wow 5
Order Again? Yes
6/14/16 at 10:53 am eastern... CustomInk.com

No Comments

Stacy M. - Chair
North Cascades Employee Association,
Marblemount, WA
Overall Experience Great 4
Order Again? Yes
6/13/16 at 12:12 pm eastern... CustomInk.com

I don't like how the size of the logo always stayed the same from a child size shirt to an XXL the logo size didn't match the size of the shirt. The tank and women's shirt ran VERY small. I had people tell me that they ordered the same size they always do and the booster shirts didn't fit. I had the same experience. Never in my life did I ever need an XXL shirt but these booster shirts really ran small and when I called to exchange them I was told I could NOT. So many people are stuck with shirts that do not fit and will not be worn and they will probably not repurchase. That makes me very sad and upset. I've never bought a shirt from a company that I couldn't exchange. I would also rather communicate with your customer service via phone, but I was told to email with questions and I'd have to WAIT for a response. So much could have been taken care of with just a single phone call instead of many many emails. Then, my booster ran for a month and on THE LAST DAY I was told that there were character discrepancies in my description. Something I should have been told on day 1 not on day 29. I would have rather had 1 customer service person dedicated to me and help me every step of the way so that my booster could have been the best possible. I feel like I wasn't treated the best I could have been. On question 6 where it asks if I'd order again with CustomInk I wish there was an I don't know answer instead of just yes or no.

Jessica G.
Las Vegas, NV
Overall Experience Okay 2
Order Again? No
6/13/16 at 11:25 am eastern... CustomInk.com

No Comments

Michael P.
Rockaway Park, NY
Overall Experience Great 4
Order Again? Yes
6/13/16 at 9:52 am eastern... CustomInk.com

No Comments

Christy K. - Leader/ Organizer
Girl Scouts of Cascade, IA,
Cascade, IA
Overall Experience Great 4
Order Again? Yes
6/13/16 at 9:24 am eastern... CustomInk.com

Our overall experience was wonderful.

Janelle J.
Livingston Manor, NY
Overall Experience Wow 5
Order Again? Yes
6/13/16 at 1:23 am eastern... CustomInk.com

I will be using customink again! I really liked how their customer service if I needed with anything or was having a difficulty was a great help.

Rudy B.
Culver City, CA
Overall Experience Great 4
Order Again? Yes
6/12/16 at 10:54 am eastern... CustomInk.com

No Comments

Avery J.
Brooklyn College,
Brooklyn, NY
Overall Experience Wow 5
Order Again? Yes
6/12/16 at 10:39 am eastern... CustomInk.com

Great telephone assistance. Worked out best options for a multiple-product order. Shipped on time.

Jeffrey H.
Birmingham, MI
Overall Experience Wow 5
Order Again? Yes
6/11/16 at 5:36 pm eastern... CustomInk.com

No Comments

Nancy F. - Dean
Head-Royce School,
Oakland, CA
Overall Experience Wow 5
Order Again? Yes
6/9/16 at 12:01 pm eastern... CustomInk.com

I am so happy my AP students chose CustomInk for our class jackets. The screen printers noticed that there were two additional colors not needed for our logo and changed the order to lower the price! I would have never even noticed! We were automatically refunded about $50 and my students were very happy. The jackets are beautiful and the logo is perfectly centered/sized to the jackets. Will definitely have next year order from CustomInk!

Kristeen P. - Biology Teacher
Arcadia High School,
Arcadia, CA
Overall Experience Wow 5
Order Again? Yes
6/7/16 at 11:47 am eastern... CustomInk.com

No Comments

Jesse R.
Beverly, MA
Overall Experience Great 4
Order Again? Yes
6/7/16 at 1:27 am eastern... CustomInk.com

Great service, will order from here again.

Henry B. - Manager
Sunland Hydroponics,
Sunland, CA
Overall Experience Great 4
Order Again? Yes