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Uncensored Customer Reviews
Customers who purchased the Bic Mouse Pad had this to say:
Overall I was pleased with the service that CustomInk provided. One thing that is kind of irritating is that it's not clear when items aren't produced locally by you, and it adds time to shipping. My mouse pads didn't actually ship to me until 2-3 days after you marked them as "delivered". They were marked as such once they arrived to your office in Virginia. I had to send an email asking someone to let me know when they're actually put in the mail and sent to me. I just had the same experience buying shot glasses and had to do the same thing. Overall I'm happy with the products that you provide, but the timeframe seems excessive. Another example of this is the U-2 Mafia t-shirts that I've bought. I've had three runs produced, totalling over 400 t-shirts, and each time it takes the same amount of time to have them shipped to me. The first run included about 5 days waiting for the art department to make a template, etc., then to send me proofs, and once I approved them, they started production. After the third run, I specifically asked that they skip that part to hopefully speed up the turnaround time, and I checked today and they finally shipped on the last day of guaranteed shipping. In fact, it took less time to produce the first run of t-shirts which included art department and approval time. This seems to me that repeat business is punished by sitting on my order and producing it later than newer ones. The customer service has been pretty good, but I'm going to look around at other print shops before I come back for any further purchases based on my experiences above. -Robert Work
Great experience as a first time user. Customer Service was brilliant, timely. Delivery was faster than expected and quality of product great!
Park School Mill Valley CA,
Mill Valley, CA
St. Joseph's Hospital Medical Center,
Excellent product and service!
Maple Grove, MN
O'Malley Hansen Communications,
I am VERY pleased! Thank you so much! I will HIGHLY recommend your site to others.
East Flat Rock, NC
Reguladores LEMC West Houston Chapter,
I tried other websites, but I chose CustomInk because of the combination of affordable merchandise and ease of design.
Lincoln Middle School,
Excellent - I just referred another customer, Trademark Q
Vance, Lotane & Bookhardt, PA,
Christian Heritage Academy,
Del City, OK
Customer service was excellent and very helpful, would definitely use again
Port Saint Lucie, FL
I have always had a great experience with CustimInk! I look there first for our imprint needs!