Overall experience of
the last 1,000 customers:
  • WOW!
    58%
  • Great
    34%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.7%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Bic Mouse Pad had this to say:
3/21/13 at 11:25 am eastern... CustomInk.com

It is so easy to create company product on your website!!!!

Dana S.
AppFolio, Inc.,
Richardson, TX
Overall Experience Wow 5
Order Again? Yes
2/4/13 at 11:22 am eastern... CustomInk.com

Easy website to set up the item. Overall, very simple to use...

Michael C. - Branch Manager
WW Grainger Inc,
Cranford, NJ
Overall Experience Great 4
Order Again? Yes
12/19/12 at 1:24 pm eastern... CustomInk.com

No Comments

Chris B.
Long Beach, CA
Overall Experience Great 4
Order Again? Yes
12/15/12 at 11:36 am eastern... CustomInk.com

No Comments

Steven S.
Manhattan Beach, CA
Overall Experience Wow 5
Order Again? Yes
10/4/12 at 11:04 am eastern... CustomInk.com

No Comments

Ryan F.
Smiley Store,
Mechanicsburg, PA
Overall Experience Great 4
Order Again? Yes
8/13/12 at 11:27 am eastern... CustomInk.com

No Comments

William N. - Production Coordinator
Midtown Dental,
Lakeland, FL
Overall Experience Great 4
Order Again? Yes
7/20/12 at 4:51 pm eastern... CustomInk.com

Overall I was pleased with the service that CustomInk provided. One thing that is kind of irritating is that it's not clear when items aren't produced locally by you, and it adds time to shipping. My mouse pads didn't actually ship to me until 2-3 days after you marked them as "delivered". They were marked as such once they arrived to your office in Virginia. I had to send an email asking someone to let me know when they're actually put in the mail and sent to me. I just had the same experience buying shot glasses and had to do the same thing. Overall I'm happy with the products that you provide, but the timeframe seems excessive. Another example of this is the U-2 Mafia t-shirts that I've bought. I've had three runs produced, totalling over 400 t-shirts, and each time it takes the same amount of time to have them shipped to me. The first run included about 5 days waiting for the art department to make a template, etc., then to send me proofs, and once I approved them, they started production. After the third run, I specifically asked that they skip that part to hopefully speed up the turnaround time, and I checked today and they finally shipped on the last day of guaranteed shipping. In fact, it took less time to produce the first run of t-shirts which included art department and approval time. This seems to me that repeat business is punished by sitting on my order and producing it later than newer ones. The customer service has been pretty good, but I'm going to look around at other print shops before I come back for any further purchases based on my experiences above. -Robert Work

Robert W.
APO, AE
Overall Experience Good 3
Order Again? Yes
5/7/12 at 11:58 am eastern... CustomInk.com

Great experience as a first time user. Customer Service was brilliant, timely. Delivery was faster than expected and quality of product great!

Karen N. - Green team Chair
Park School Mill Valley CA,
Mill Valley, CA
Overall Experience Great 4
Order Again? Yes
3/10/12 at 3:09 pm eastern... CustomInk.com

No Comments

Pamela B.
Cincinnati, OH
Overall Experience Wow 5
Order Again? Yes
9/27/11 at 9:41 am eastern... CustomInk.com

No Comments

Jo Ann B. - Admin Coordinator
St. Joseph's Hospital Medical Center,
Phoenix, AZ
Overall Experience Great 4
Order Again? Yes
8/29/11 at 11:58 am eastern... CustomInk.com

Excellent product and service!

Wendy H.
RIMS,
Maple Grove, MN
Overall Experience Great 4
Order Again? Yes
8/4/11 at 11:31 am eastern... CustomInk.com

No Comments

Alessia M.
O'Malley Hansen Communications,
Chicago, IL
Overall Experience Great 4
Order Again? Yes
8/2/11 at 5:22 pm eastern... CustomInk.com

No Comments

Ken C. - Owner
SmileyStore.com,
Salem, NH
Overall Experience Great 4
Order Again? Yes
7/29/11 at 3:18 pm eastern... CustomInk.com

I am VERY pleased! Thank you so much! I will HIGHLY recommend your site to others.

Glenda L. - Organizer
Stranahana,
East Flat Rock, NC
Overall Experience Wow 5
Order Again? Yes
5/31/11 at 3:25 pm eastern... CustomInk.com

No Comments

Allan W. - Secretary
Reguladores LEMC West Houston Chapter,
Houston, TX
Overall Experience Great 4
Order Again? Yes