Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.4%said they would order
from CustomInk again

Uncensored Customer Reviews

Customers who purchased the Otto Caps Foam/Mesh Baseball Hat had this to say:
7/21/14 at 1:10 pm eastern... CustomInk.com

This company is very timely and gets your merchandise very fast

Ann H.
Memphis, TN
Overall Experience Wow 5
Order Again? Yes
7/20/14 at 12:29 am eastern... CustomInk.com

Customer service is top notch, very helpful, considerate, and courteous.

Randy B.
Bonney Lake, WA
Overall Experience Good 3
Order Again? Yes
7/15/14 at 11:43 am eastern... CustomInk.com

The people at custom ink are great. The website is easy to use. The quality of the material was great as well. I have ordered from custome ink before and I had no problems, but I was disappointed with my last order. Because they only use one color on hats the hot pink printing on my black hats did not show. It looks really bad and I am embarrassed to use them. Hopefully they change the one color policy on certain items so that the colors will actually show.

Jamie M.
Hayward, CA
Overall Experience Okay 2
Order Again? No
7/14/14 at 9:33 pm eastern... CustomInk.com

As with my previous orders, Shipping time is great. Service is awesome.

Genevieve B.
Seabrook, TX
Overall Experience Good 3
Order Again? Yes
7/14/14 at 1:26 pm eastern... CustomInk.com

No Comments

Randall H.
Hanalei, HI
Overall Experience Wow 5
Order Again? Yes
7/11/14 at 1:11 pm eastern... CustomInk.com

Working with Customink was better than I ever expected. I love the website because we could design and redesign on a whim (which we did about 20 times). When we had to talk to a rep, they were very helpful, cheerful and professional. I've recommended Customink to several friends that are having events. Oh, and the cost...did not break our bank. Love you guys!!

Jacquelyn W. - Chair
King Family Reunion,
Bowie, MD
Overall Experience Wow 5
Order Again? Yes
7/10/14 at 11:00 am eastern... CustomInk.com

easy to do. i would do it again

Diana J.
Independence, MO
Overall Experience Great 4
Order Again? Yes
7/9/14 at 4:04 pm eastern... CustomInk.com

I am the President and one of the founding members of a local charity and we are a group of young professionals that like to have a lot of fun and raise a lot of money for a simply incredible cause. We feel like everyone is town is doing t-shirts so we wanted to do something a little different but still show our charity's brand so we decided on these trucker hats. We started with only a small order to see how they would look and feel. They look INCREDIBLE and they feel awesome. We have pre-sold our entire order and it just arrived this week. OH and I had to call to make sure they got here in time for our event. I had the pleasure of speaking with a rep and she not only helped me get my order placed she told me how her family was also involved with a similar charity. Not only fabulous customer service but friendly and personable. I will order again and again!!

Brooke J.
Charlottesville, VA
Overall Experience Wow 5
Order Again? Yes
7/2/14 at 11:09 am eastern... CustomInk.com

No Comments

Benjamin L. - Camp Director
Goshen Scout Reservation,
Goshen, VA
Overall Experience Great 4
Order Again? Yes
6/27/14 at 12:37 pm eastern... CustomInk.com

Customizing products is all about meeting the customer's expectations, in which case, my order did not. The hat looked so much better on the website than the product received. When worn, the hat looks irregular and of poor quality. The quality of the print was fine but the size of the print was smaller than what it looked on the website's model. In short, I would feel embarrassed to wear this hat.

Francisco D.
Greenacres, FL
Overall Experience Bad 1
Order Again? No
6/24/14 at 3:22 pm eastern... CustomInk.com

Amazing customer service. Meagan was so helpful and made my day with her sweet note!

Erica S.
Los Angeles, CA
Overall Experience Wow 5
Order Again? Yes
6/23/14 at 11:13 am eastern... CustomInk.com

No Comments

Harold B.
Cary, NC
Overall Experience Great 4
Order Again? Yes
6/20/14 at 7:19 pm eastern... CustomInk.com

its was great

Bob P.
Occidental, CA
Overall Experience Wow 5
Order Again? Yes
6/20/14 at 2:44 pm eastern... CustomInk.com

This is our third order and again, we are very happy with the products and the service. It gives us piece of mind knowing that we will receive our order as promised!

Brenda P. - Secretary
Pathways Church,
Liberty, TX
Overall Experience Wow 5
Order Again? Yes
6/17/14 at 4:41 pm eastern... CustomInk.com

customer service was very helpful and pleasant to talk to on the phone

Amy R. - Baritone
Raiders DBC,
Haddonfield, NJ
Overall Experience Great 4
Order Again? Yes