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Uncensored Customer Reviews
Customers who purchased the Otto Caps Foam/Mesh Baseball Hat had this to say:
The customer service staff was very prompt, communicative and helpful. Some of the best customer service I have dealt with in a long time. The production was very fast the delivery time was better than expected.
Aliso Viejo, CA
Ordering, keeping me in the loop and early delivery was great. I greatly appreciated the great service I got for such a small order.
Our dealings with Customink were great.
Have purchased the Ottocap years ago. Still the good affordable quality. And low and behold the style is back in. This was actually a replica run of a cap we gave away back in the 1980's. We were pleased to see that the quality of the cap and the quality of the screen printing was still excellent.
Almota Elevator Company,
The Custom Ink customer service team is AWESOME! I can't say enough great things about them. From working with me to finalize my design quickly, to taking hours to find the best shipping location so that I could get my items on time…the team deserves a gold medal!
I will never use Custom Ink again. I am very disappointed at how unwilling the company was to work with me and that no apology was given even. I felt that Custom Ink wanted to lose my business. I have been telling all of my clients how Custom Ink betrayed us, took our money, cancelled the order. Meanwhile, their competitor jumped in and provided everything I needed, with no silly business and the competition completed the job before Custom Ink ever got "part" of a separate order to us. Shame on Custom Ink, management should look in to their divisions more.
Villa West Dance & Acrobatics,
Villa Ridge, MO
Hermosa Beach, CA
Exceeded expectations - Super fast shipping!
Great. Will recommend you.
Lake Balboa, CA
This is my second order of hats and I was given an additional 2 hats plus a discount to "show appreciation" for our orders. Very good customer service and communication. We'll be ordering more hats in the future and possibly some jackets.
We are very PLEASED with our products that were ordered. And the assistance that we received with our orders was above and beyond. WE ARE SATISFIED CUSTOMERS and will be using you again for our printing needs!