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Uncensored Customer Reviews
Customers who purchased the American Apparel Youth Jersey T-shirt had this to say:
Excellent procedures and representatives at all steps of the process. Thank you and hope to do business again soon.
Good morning Marc, Thank you for your email below asking for some feedback on our recent order. I can say with a big smile that Tom McQueen, staff and students at The Lake and Park School are thrilled with their new t-shirts!! Tom is tickled because our orders always arrive when your teams says they will. Your customer services is really wonderful, and no matter who we speak with, we get great service!! A big thank you to Melissa McMaster, and her colleagues who helped us with this latest order. Impeccable!! Thanks so very much, Pamela
Awesome customer service. Called in for a super rush order and was given great advice on how to combine orders to save on printing costs and shipping costs!
Mountain View, CA
Long Beach, CA
Great experience! Your staff helped me consoladate my order since I wanted to do the print on several different shirts. Shirts were delivered on time even under a fairly tight deadline. Everyone in the family loved them!
We were extremely happy with the overall service, and will use CustomInk again. BUT Two things: 1) we were told repeatedly by customer service (trying to be very helpful, and they were) that Americal Apparel runs small. Very small. So the ladies of our group who normally wear a size Medium, ordered size large. The shirts are huge - they are so long they come down to our thighs. We should have stuck with our normal sized Medium. Some of us won't be wearing our shirts at all and this is too bad! 2) The screen was made for youth shirts (it's a youth robotics team here in Palo Alto) and then the same screen was applied to adult sized shirts it looks like - and it would have been nice to have the screen be really large on the youth so that they didn't look so small on the adult sizes. Customer service might have helped us on this? But overall, I love the color of the shirt we chose, the quality of print, the way the website works, etc. Thank you!
Palo Alto, CA
Customer service is fantastic, every time!
Los Gatos, CA
Oak Lawn, IL
Every person I spoke with at custom ink was professional and helpful! I was amazed at the turn around time with the proof and the follow up was incredible! I would absolutely order again and highly recommend Custom Ink to my friends and family!
Highland Park, IL
t- shirts are great- All customer service people were great
Th shirts arrived in a nice amount of time, well boxed, ready to go. The only thing that would be nice is if a price break was allowed per ORDER not just per design. The price is a wee high if getting 2 or 3 different graphics. Might be nice to offer a "the more you buy, the more you save" that includes more than one single image.
Icing on the Cake,
Los Gatos, CA
Peachtree City, GA
I had a great expierence with Customink! The website was easy to navigate and I could not have asked for better customer service/over the phone expierence. Everyone I spoke to was so helpful and extremely nice. Shipping was fast and on time as promised. I purchased t-shirts for a charity, and they even donated to my fundraising event! This company is amazing, and I will be using them for future orders!