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Uncensored Customer Reviews
Customers who purchased the Gildan Youth Lightweight Hooded Sweatshirt had this to say:
Great customer service. I added to my order a few days later and everyone was very nice. Very helpful website. I should have done more research on the product line before placing my order.
Shipping and handling took too long. I have ordered from other online tshirt design companies and have gotten what I ordered within a week.
I will definitely use CustomInk again and will recommend them to others. The customer service I received was outstanding.
I felt the website was very user friendly up to a point. The fact that there was no "cart" and no way to go back to saved designs without entering my email address was cumbersome. I called the customer service number to help complete my transaction ( I wanted the same design on multiple items) The rep was extremely helpful, offered positive suggestion and completed the sale with me. Order shipped quickly and the product was as expected. Thank you!
Upper Montclair, NJ
i thought that you guys did very well, but it was a little hard to use the website at times because the text stuff was annoying but overall i thought you guys did well and the customer service was pretty good at getting back to me right away
Musical Theater Works, San Francisco,
San Francisco, CA
Everything was great and they shipped sooner than I thought!
Terrace Middle School,
Overall it was favorable. We had a little discrepancy with pricing. Once I placed the order the price went up on some items unexpectly, but my rep worked hard to get it right. The quality of the shirts and the imprint was very good. Just wish you had promotional products pricing, and could ship blind to my customer.
I had a complicated order and the staff responded to my online chat immediately. When I called in to place my order, the staff member was pleasant, thorough, efficient, and easy to work with. Thank you! (My only disappointment was the 25% rush fee. I think its a little steep.)
Customer Service was great. They were very helpful and helped create the perfect image to go on my baseball teams' sweatshirts. thanks!
Upper Marlboro, MD
West Point, NY