Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    35%
  • Good
    8%
  • Okay
    5%
  • Bad
    3%
and
93.4%said they would order
from Custom Ink again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the American Apparel USA-Made Jersey T-shirt had this to say:
Custom Ink

Custom Ink has the BEST customer service! I had a problem with my order that was my fault and they immediately corrected it and sent me another proof. It is so easy to use and navigate this website. This is the second order that I have placed with Custom Ink and both times, it was perfect! Great job!

Overall Experience 5
Order Again? Yes
Custom Ink

CustomInk is great! Product I chose didn’t meet my expectations.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

Great as always

Overall Experience 5
Order Again? Yes
Custom Ink

great website, easy to play around on.

Overall Experience Great 4
Order Again? Yes
Custom Ink

I'm surprised that I have not received any communication yet about my complaint. One of my orders did come out correct and the shirts were printed correctly and did not peel off after the first wash, that is why I gave an "okay" description below for my overall experience.

Overall Experience Okay 2
Order Again? Yes
Custom Ink

Everything was perfect customer service reached out to help perfect my design and it turned out perfect.

Overall Experience Great 4
Order Again? Yes
Custom Ink

Great shirts to make a special occasion better! Thankful for the great chat feature for customer service. Thanks Emily!!

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience Great 4
Order Again? Yes
Custom Ink

Very easy to customize an item

Overall Experience 5
Order Again? Yes
Custom Ink

Overall, I again loved my experience with Custom Ink. The website is super user friendly and allows easy and creative designs. My one suggestion would be to make the product selection at the end of the process easier to navigate. While I really appreciate the large number of products that can be chosen for my design, finding the right product felt at times overwhelming (eg is there a way to sort for, say, shirts that are available in a specific color, size, fabric combination?). One last minor suggestion, if the product processing is delayed from the original estimated shipping date, I suggest shooting an email to let customers know that you are working on the order but that unexpected delays in the production have come up. That would save time on my end on not having to go back to the site and check where things are.

Overall Experience Great 4
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes
Custom Ink

No Comments

Overall Experience 5
Order Again? Yes