Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    38%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.5%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Sport-Tek Youth Baseball Raglan had this to say:
5/30/14 at 10:27 am eastern... CustomInk.com

My experience was extremely positive. I am not completely computer savy and it was necessary for me to call customer service. I spoke with "Kathryn". Not only was she helpful but she was extremely knowledgeable and assisted me with my order. She was friendly and efficient-- made me feel completely at ease. Should the need arise for me to order in the future I would definitely come back to Customink.

Vicki M.
Greensboro, NC
Overall Experience Wow 5
Order Again? Yes
5/27/14 at 3:17 pm eastern... CustomInk.com

Customer service was awesome, walking us thru the complex order we placed. Follow-up was impressive as well. They checked back to make sure everything was exactly as we ordered it prior to sending it to production. We were pleasantly surprised at your quick turn-around. The order was here almost a week early. Nice job! CustomInk is more pricey than a local shop but the design software was easy to use and combined with the exceptional service made for a worthwhile experience.

Lamar D.
Vacaville, CA
Overall Experience Wow 5
Order Again? Yes
5/27/14 at 2:25 pm eastern... CustomInk.com

I designed my shirt on the website first then I spoke with Chris Rabe on the phone. Chris made my customer experience absolutely amazing with his friendliness and professionalism. If I ever have shirts printed again I would go straight through Chris because I feel like he's a solid dude to work with.

Sioeli P.
San Rafael, CA
Overall Experience Wow 5
Order Again? Yes
5/13/14 at 11:31 am eastern... CustomInk.com

We placed an order on Friday 5/2 and paid an additional 10% to have shirts and baseball hats for out t-ball team delivered on Friday 5/9 as our opening ceremonies were scheduled for 5/10. We confirmed the proof within 45 minutes of receiving the request on Friday 5/2 and got our confirmation email stating delivery on 5/9 - Guaranteed! On Wednesday 5/7, I received a call saying that there had been a problem with our hats - 1/2 of the order was ruined by the printing machine. There was no way to get more hats in time - they would be printed on 5/9 and we would have them on 5/12. I was offered a $25 credit for a future order. I had to request the 10% back since it would not arrive for our event. When I expressed my upset that 12 children wouldn't have their full uniforms for opening day baseball and pictures, the wonderful customer service rep stated, "well, it's the shirts that count. The [baseball] hats are just extra really" and she confirmed my shirts would arrive on Friday as originally stated. On Thursday, I then received a call from customer service saying there was a problem with the shirts and they would also arrive on Monday. I had to demand that they be delivered on Friday as originally "Guaranteed!" Custom Ink had to FedEx instead, but at least the shirts arrived on Friday. I do not trust this company to stand behind any promise they make. What is the purpose of a gurantee if they break it or you have to demand they keep it. The quality of the apparel was fine, but unless you order months in advance, find a local vendor.

Kristin O.
Chesterville, ME
Overall Experience Bad 1
Order Again? No
5/6/14 at 4:15 pm eastern... CustomInk.com

great working with costomInk awesome job

Stacie C. - medical
tallahassee surgical associates,
Tallahassee, FL
Overall Experience Great 4
Order Again? Yes
5/5/14 at 5:56 pm eastern... CustomInk.com

No Comments

Sarah E.
Shrub Oak, NY
Overall Experience Great 4
Order Again? Yes
4/29/14 at 3:06 pm eastern... CustomInk.com

I am amazed at the quickness and accuracy. I tried to do this job locally and after several ,onths of back and forth emails I gave up with the local company. I contacted Custom Ink and with in 1 day I had a quote and a logo and approval and order ! and I received my order way before the suggested time frAME. AWESOME JOB!!!

Laure N.
Wylie, TX
Overall Experience Wow 5
Order Again? Yes
4/22/14 at 1:53 pm eastern... CustomInk.com

It as all good

Jodi H.
Edmond, OK
Overall Experience Great 4
Order Again? Yes
4/8/14 at 12:04 pm eastern... CustomInk.com

No Comments

Gail G.
Brooklyn, NY
Overall Experience Great 4
Order Again? Yes
4/5/14 at 11:21 am eastern... CustomInk.com

I love CustomInk! I have always been completely satisfied with the shirts and with ever interaction with your staff! You provide a great product and great support. My customers love their shirts so much, they send me photos of themselves wearing them.Thank You!!! Gigi Glendinning 22reasons.org

Gigi G.
Gwynedd Valley, PA
Overall Experience Wow 5
Order Again? Yes
4/2/14 at 11:45 am eastern... CustomInk.com

I've always had great customer service and good experience.

Annie B. - Marketing Director
Chicago Title,
Chicago, IL
Overall Experience Great 4
Order Again? Yes
3/25/14 at 10:24 am eastern... CustomInk.com

No Comments

Sara O.
Memphis, TN
Overall Experience Wow 5
Order Again? Yes
3/18/14 at 9:41 pm eastern... CustomInk.com

No Comments

Katey M.
Boulder, CO
Overall Experience Wow 5
Order Again? Yes
2/6/14 at 11:45 am eastern... CustomInk.com

Please see detailed comments I sent you in the first email requesting my feedback. To summarize, I had an excellent experience in all depts ... & website

Linda T.
Buffalo, NY
Overall Experience Wow 5
Order Again? Yes
2/6/14 at 11:31 am eastern... CustomInk.com

No Comments

Maribel R.
IMS Urology,
Glendale, AZ
Overall Experience Great 4
Order Again? Yes