Overall experience of
the last 1,000 customers:
  • WOW!
    57%
  • Great
    37%
  • Good
    4%
  • Okay
    1%
  • Bad
    1%
and
98.2%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Valucap Bio-Washed Hat had this to say:
3/5/15 at 11:41 am eastern... CustomInk.com

Really good product, delivered quickly and with great follow-up.

Janet I.
TSK,
Montclair, NJ
Overall Experience Wow 5
Order Again? Yes
3/2/15 at 2:16 pm eastern... CustomInk.com

All good experience - beyond easy to order, upload, change artwork; loved the option for texts to alert me of order information!

Betsy H. - Director of Marketing
The Energy Project,
Yonkers, NY
Overall Experience Great 4
Order Again? Yes
2/24/15 at 4:00 pm eastern... CustomInk.com

As always, top notch products and service.

Geoff D.
Broomfield Lacrosse Club,
Broomfield, CO
Overall Experience Wow 5
Order Again? Yes
2/23/15 at 6:25 pm eastern... CustomInk.com

No Comments

Cathy W. - Administration
Northrop Gumman Astro Aerospace,
Carpinteria, CA
Overall Experience Wow 5
Order Again? Yes
2/23/15 at 6:21 pm eastern... CustomInk.com

No Comments

Cathy W. - Administration
Northrop Gumman Astro Aerospace,
Carpinteria, CA
Overall Experience Wow 5
Order Again? Yes
2/23/15 at 6:16 pm eastern... CustomInk.com

No Comments

Cathy W. - Administration
Northrop Gumman Astro Aerospace,
Carpinteria, CA
Overall Experience Wow 5
Order Again? Yes
2/23/15 at 6:10 pm eastern... CustomInk.com

No Comments

Cathy W. - Administration
Northrop Gumman Astro Aerospace,
Carpinteria, CA
Overall Experience Wow 5
Order Again? Yes
2/21/15 at 6:53 am eastern... CustomInk.com

No Comments

Gustavo M. - CEO
SingularFactory LLC,
Key Biscayne, FL
Overall Experience Great 4
Order Again? Yes
2/16/15 at 6:14 am eastern... CustomInk.com

Great.

Keri C. - Sales Representative
Magazin LHCV,
Fayetteville, GA
Overall Experience Wow 5
Order Again? Yes
2/14/15 at 9:03 pm eastern... CustomInk.com

No Comments

Daniel B.
Santa Fe, NM
Overall Experience Great 4
Order Again? Yes
2/14/15 at 1:46 pm eastern... CustomInk.com

Everything about the end product was ultimately fine. But the levels of bureaucracy regarding approval -- then non-approval -- then ultimate approval, only after I was forced to jump through numerous hoops of getting certain third parties to state in writing that they had no objection to my using a website's "dot-com" address on the hat, even though I was ordering the project on behalf of the website for fundraising support; and the approval of Davidson College, even though there was no reference to the college on the hat, and I was using a 'Cat" design logo and lettering provided by CustomInk itself. I was forced to obtain a letter from the college's athletic director stating that that the college had no objection to the design on the hat. All this wrangling -- totally unnecessary, in the final analysis, caused my order to be delayed for weeks on end. Also, it took me several sales associates before I finally got to work with one in particular -- Ryan Kelly -- who was sympathetic to my plight. He helped me navigate through the various layers of bureaucracy, such as the "correctness committee" or somesuch, that had to review everything. The whole experience was extremely frustrating. I would use CustomInk again, but the company's wariness of my intentions, and their overall intransigence, reached the level of illogical ridiculousness

John C. - Minion
DavidsonCats.com,
High Point, NC
Overall Experience Okay 2
Order Again? Yes
2/14/15 at 12:31 am eastern... CustomInk.com

Excellent customer service. Customink staff were all very helpful and made our order a pleasure. We will keep Customink in mind for future cruises. Thank you Don Robertson.

Don R.
Santee, CA
Overall Experience Wow 5
Order Again? Yes
2/9/15 at 10:01 am eastern... CustomInk.com

No Comments

Annie M.
Silver Spring, MD
Overall Experience Wow 5
Order Again? Yes
2/5/15 at 11:37 am eastern... CustomInk.com

Too expensive.

William M. - Chairman
Crazy Ninjas Hockey,
Ramsey, NJ
Overall Experience Good 3
Order Again? No
2/3/15 at 11:32 am eastern... CustomInk.com

Everything is always delivered on time and with the most pleasant and timely customer service team. ACE!

Theresa R. - Marketing Manager
Taitem Engineering,
Ithaca, NY
Overall Experience Wow 5
Order Again? Yes