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Uncensored Customer Reviews
Customers who purchased the Valucap Bio-Washed Hat had this to say:
Fast, low hassle, great customer service. Love that your customer service rep suggested that we could send a hat to the screen printer so that the navy on our printed shirts match the base color navy of the hats we ordered. That's just going above and beyond, and I love that!
I had a short-notice, bulk order that was a bit complicated so I wrote a note with my order. 15 mins after submitting my order I had an email in my inbox from JD in customer service confirming that they totally understood what I was asking for and not only would I have a proof to review shortly, but he somehow found $88 in savings for my offer! I couldn't believe it! And for the trifecta win, my ballcaps arrived a day early. They were absolutely perfect. I am now a HUGE CustomInk fan!
White Sulphur Springs, WV
Everyone was really impressed with the quality of the hats. It was a rush job and everything came in right on time. I also appreciated that the quantity discounts applied with two different types of hats. I had a really good experience and will definitely be back.
Great overall experience! Very helpful staff and very well designed website. The embroidery was my only complaint, the capability of the embroiderers and the quality was less than stellar. Not a deal breaker, but not ideal either.
Homestead AFB, FL
I was an owner of a business in a very competitive market, and I fully understand the importance of great customer service, and your company has it. You must have a wonderful culture there - my complements to your management for creating a really WOW experience!
Granite Bay, CA
Great Neck, NY
Once again, absolutely amazing, unmatched customer service. Extremely quick turnaround and very nice, caring people helping throughout the process.
Lake Buena Vista, FL
You guys are AWESOME!
Customer service was tremendous. Your phone representatives, (Susan, etc.) went beyond my expectations to make sure my order was delivery on time and that I received the color and style that I wanted.
Mount Pleasant, WI
Laidback Bike Report,