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Uncensored Customer Reviews
Customers who purchased the Valucap Bio-Washed Hat had this to say:
Customer service is so great, and they make it really easy to get the design you want on time
Piedmont High School - Feminist Club,
Silver Spring, MD
My order was slightly delayed and the customer service reps made absolutely sure I received it by my event. I really appreciate it!
San Francisco, CA
The customer service person that helped us was excellent and did a fantastic job!
Ford City, PA
Customer service is outstanding. Will definitely use Customink again.
Outstanding says it all
Nice adaptation of rather intricate logo artwork for embroidery on ballcap. Quick turnaround - helpful customer service.
The customer service representative was terrific - I wish I remember his name! He pointed out some issues regarding font size and youth hats and we quickly found a solution.
North Windham, CT
I was very impressed with the personal service I received via Chat to work on and complete my order. I had uploaded an image that had colors that were not able to be done the way they were printed (shading of colors) and the rep explained that to me but that their artists would rework the image so that they could do it and still make it look good. This concerned me a little because I also had to still pay for this up front. But when I inquired as to what happens if I don't like the proof that I had already paid for she said "we'll change it until it's right!" She got the order all set up for me and included a link so I could go right to the ordering page and finish my order. The next day I found out I needed to up the number of hats I ordered and they emailed back within 1/2 hour on a Saturday confirming this. The hats were done and shipped very quickly and they are excellent! This is the third time I have used Custom Ink and have been very happy with them each time.
This is the fourth year we have ordered from CustomInk. You make it so easy. Your customer service is superb and our orders have always been delivered on time, even early!
Awesome as always!
Maggie Walker Track and Field,
San Francisco, CA
CustomInk is fabulous each time when use you. Your materials are of great quality and your printing is excellent. You have a customer for life!
East Granby, CT