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Uncensored Customer Reviews
Customers who purchased the Port Authority Silk Touch Polo had this to say:
I can't say enough about how awesome CustomInk is to work with! I needed a change to a logo that I created as an afterthought and they cranked it out right away. Can't be any happier!!
California Mark VIII Addicts,
I love CustomInk! We get all of our company gear from them (polos, hats, jackets) and the quality of their work is exceeded only by the incredible customer service. Seriously, they are not just better than other online vendors, but better than other local vendors I have worked with.
I actually had fun on the website! When I first started designing my shirts, I was worried that the site would time-out (it didn't) and that I wouldn't be able to save my progress (I could). But then I noticed that I couldn't design the embroidery on my sleeve without calling a representative--that made me worry that the process would be a hassle or that by calling in I would be hooked into an "up sell" to something I didn't want or need. Not only was Naomi extremely helpful and courteous, she also worked very quickly to get the sleeve design done, approved, and into my order. There was no "up sell", there was no pressure to buy a product in exchange for her live help, and the process was quick, fun, and most importantly confidence-inspiring. The price was high...until I did the math. If I bought a shirt at JCPenney, it would cost the same. Add the artistry, the setup, the embroidery, and the packaging, and it's easy to see why the prices are what they are for such a small order (I only bought 6 shirts). If anyone reading this has doubts about CustomInk, please rest assured that I did too...and not only were they put to rest but CustomInk has won me over as a loyal customer (which is why I'm taking the time to write this).
Great shirts and customer service. Looking forward to place my next order
Professional Engineering & Inspections, LLC,
Easy ordering system, good updates, and fast delivery.
Beckman Coulter Golf Association,
Had trouble getting the setup i wanted on the computer but the customer service person was great and was able to recommend shirts that I liked.
White Pigeon, MI
North Palm Beach, FL
I love CustomInk! It's so convenient and fast!
Sapulpa Middle School Choir,
Happy repeat purchase. The product arrived well before the expected date. Service was fantastic as far as acknowledging that my order was received, managing my expectations on the proofing process, responding to my messages and questions, and checking that the order met my satisfaction. Thank you for making my job so much easier! I wish all online orders could be this easy.
UL Information & Insights (formerly Innovadex),
Overland Park, KS
Everything was wonderful. Super-fast delivery. Incredibly helpful Customer Service group. Order was 100% accurate. Nice quality item. Thanks so much for such a great first time experience. We'll definitely be back!
McCormick & Co. Inc.,
The website was a little confusing for me to figure out as it was my first time ordering, but customer service was so friendly and helpful. She seemed excited to assist me and was knowledgeable about the products and what would work.
In spite of the minor issues, I love the customer service I got from CustomInk. Although your shirts are $10 pricier than competitors and it almost prevented me from going with CustomInk, I must say that the overall experience I had with your team is pretty awesome!!! Keep it up!