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Uncensored Customer Reviews
Customers who purchased the Port Authority Silk Touch Polo had this to say:
It was great, help from Lindsay Ham (from getting my logo to go through and taking my first order). And James Thomas was very helpful, on my add-on order, and also Sara Riddle on getting the ladies size chart. Everyone on the design team did a great job on the logo we have.
The person I worked with was very helpful.
Wonderful customer service and the quality/expectation of the products are just as great. They really take the time to understand your order and get things just how you want them.
San Marcos, CA
Your customer service was fantastic. The process of creating the shirt designs and proofing them was also great. The only issue I had was the quality of the actual polo shirt itself, which is pretty awful/ cheap. I think it will be a struggle to get my employees to wear the polo shirts as a result, and I don't expect the polos to last very long. I wish you had an option where we could have "embroidery only" - I would buy the shirts myself and make sure they fit and were high quality enough the the guys who work for me will enjoy wearing them - and then I would send you the shirts and you would embroider them for me. If that's not possible, then I would suggest that you add many more images of the product itself on your website - up-close fabric samples (actual photos), the actual shirt on a man and on a woman, maybe a video. Zappos.com does a great job at this - you should replicate their shopping experience. I was pretty disappointed with the quality of the shirt itself, and that's a shame since everything else you did for me (including the embroidery on the shirt!) was fantastic!
Dobie Construction, Inc.,
Great customer service, easy to use website, good quality embroidery. Design was decent, they did well with what we provided them. Overall very happy and would order again!
Easy to order - appreciated the checking after order and arrived promptly. They are for an occasion coming up in a couple of weeks so people have not worn them yet.
New York, NY
Lang Energy Solutions,
Santa Clara, CA
Rancho Cucamonga, CA
Joint Heirs with Christ,
Sapulpa Middle School Choir,
Everyone there at Customink was AWESOME! I know my zombie design was detailed but you all did a FANTASTIC job on it! I got tons of compliments on the shirts. Thank you again for the insanely great and rush job you all did on this order!!
La Canada Flintridge, CA