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Uncensored Customer Reviews
Customers who purchased the Hanes Youth 50/50 Hooded Sweatshirt had this to say:
everything was great....
I like the company and for the most part customer service does their best but I am frustrated that after several notes attached to my account, people other than me were allowed to order my design and send info using my email address.
OUTSTANDING. I have already told people that if they ever need t-shirt, sports team printing, etc., to go to your website. First class all the way.
I received the Order on Friday, November 1st, and I am so very pleased with it. I knew it was a confusing order which contained 4 different items in several different color combinations. You folks did an excellent job of sorting all of that out and I received just what I ordered. Thank you so much. I'm also very pleased with the quality of the products. Along the way, I called several times with questions and spoke to more than one of CustomInk's employees. Each and every one was courteous, patient and knowledgeable and happy to help me along each step of the way. It would have been much simpler if I could have stayed with the original sand color items with the black design only but several people wanted other colors. With your help and suggestions, we were able to please everyone. Next time I place an order I will be better prepared after having this gratifying and successful first experience with CustomInk. Kudos to all of you. I very much appreciate the quality service I received. I have one question: If there are requests for more items based on this Order, will the prices remain the same as quoted for this particular order or will it be like placing a first-time order with pricing based on quantities of each item determining the price? Thank you! Sincerely, Connie Appleby
Overall, experience was great and the sales staff was extremely helpful. Only comment is we really liked the jade dome color and wished we could have gotten that color in the long-sleeve t-shirt and hooded sweatshirt.
Your customer service is excellent. We had a little mix up with the design but it was quickly addressed without loosing order time. Love the trouble shooting! Will use this service again and recommend!
Circle R Corp,
i have nothing but good to say for the wonderful work yall do there at custom ink! i loved the toddler sweatshirt and now see how the print couldn't have been the same size as the adult. its perfect! thank-you!
Love the product result. Everything was done to my satisfaction & looked great. Quality was superb & shipment was delivered on day it was said to arrive.. I will definitely order from customink again & recommend them.. Thanks again
The boxes were slightly opened and badly squished, but that could be the handling after the boxes left your place.
Pleasant View Elementary School,
We had a great experience with Custom Ink! Great quality, great customer service, great custom design work...all in all a good experience! When we had questions about a sweatshirt and T-shirt, I was pleased to know that they know their products down to the slighest color variation! Our items arrived the day before our guaranteed delivery date...which of course made us even happier! Satisfied customers here!!
Very easy and inexpensive. I recommend it to anyone. It would be great to have more "keyboard" options for the design (i.e. we wanted an underline in part of the design but it wasn't available)
Ithaca Power Soccer,
The sweatshirts came out beautiful! Your company did an excellent job. It was a pleasure to work with your design crew and help staff. Everyone I spoke with was friendly and knowledgeable. The sweatshirts arrived earlier than expected and were well received by all the students and their parents. I would use your company again without question and would recommend you to anyone interested in designing tshirts or sweatshirts. Thank you all for a job well done!!!
West Hartford, CT