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Uncensored Customer Reviews
Customers who purchased the Hanes Youth 50/50 Hooded Sweatshirt had this to say:
Overall we are VERY happy with the CustomInk experience. I can't remember the last time I have received such genuine and thorough customer service. Every question I had was answered kindly and enthusiastically. The artwork was easily uploaded, the process was easy, and my school was able to avoid crazy payment situations. While I was somewhat disappointed with the actual hoodie, it may have been my fault for not ordering a sample.
When I called to change my order, the young lady I spoke with was delightful! She was very professional and HELPFUL in selecting the right items. She never got frustrated even though I changed my mind about 10 times. I wish I had written down her name. Many businesses that I order from repeatedly give me a discount on future items. Does your company do that?
Custom ink is probably the greatest way to get customizable apparel. I will never go anywhere else to customize shirts, hoodies, etc. the website was easy to work with and my ideas turned out exactly how I wanted them too. The customer service especially was phenomenol. I had a small issue at the beginning but when I called Austin stemper was a huge help and I greatly appreciate his service
South Elgin, IL
Forest City, IA
From the moment I got on your web site and them spoke to a knowledgeable and very helpful person it was a pleasure placing my order. She helped me design my shirts and called back with information and everything was done so quickly and professionally. It was a very nice experience working with your company.
Los Angeles, CA
Customer Service is excellent and Renee was great helping us solve the error. Rachel was fabulous too!
Glenwood Springs, CO
It took me a while to do everything I needed on the website but once I was in contact with a real person, via email + phone, it was so easy. Everyone who I spoke/wrote to was extremely helpful and always got back to me straight away. All my questions were answered and the process was made simple and fast, and everyone was very professional.
Only problem I have is that you have only one set up size for all sizes. Kids and adult sizes get all the same size print.
When I received the proof, it looked like the image was going to be more towards the neck, not so much centered on the sweatshirt, so I was a little nervous. When I received the sweatshirts, it was centered on the sweatshirt, so I was relieved. They came out really good, and I am very satisfied with them. Might re-order more if I can get enough parents to order. :)
New York, NY
Great! Very easy to communicate with and you all did a wonderful job at fixing my mistakes and making sure it looked good!
CustomInk was amazing to work with. They were helpful, experienced, friendly, and quick!
Drake Stone Products,