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Uncensored Customer Reviews
Customers who purchased the American Apparel Tri-Blend T-shirt had this to say:
I will never use any other t-shirt company! You fixed some minor details in my original design that I didn't even know needed fixing, and made it look so much better, even in such a small way!
Schroon Lake, NY
The customer service rep that I spoke to was incredibly friendly and went out of his way to ensure that I understood the process and next steps. It was so easy and quick AND we love the final result!
San Antonio, TX
I had a great experience with custom ink. Would DEFINITELY order from them again!
Great customer services!
CustomInk is awesome! My order came out perfect and the shirts arrived sooner than expected!
Great customer experience, easy to do.
South Jordan, UT
At first I tried to order shirts with a competitor because I didn't know you guys exist - I got on the phone and it was just so much "no we can't do that..." and similar restrictions about working within their very narrow parameters. All I was doing was printing a word and a number on the front of a shirt and wanting it shipped within 8 days. Didn't seem that crazy. A friend suggested I try you instead and I'll never custom order anything from anywhere else. It wasn't like you ultimately offer anything that different - I'm sure in the end I could've gotten a similar product from the other company. It was the attitude - everything was possible with some creative thinking, a lot of "that shouldn't be a problem" and "ok we can make this work" - I also spent a long time talking to a representative who laboriously went through each type of American Apparel shirt with me to make sure I picked out the right one for our group. And I ended up getting the best compliment ever - a receiver of the event shirt said "this has total rewearability." Score!
Los Angeles, CA
Customer service was excellent, I don't think I would have placed and order without talking with someone. They really helped ease my mind and made sure I was getting exactly what I wanted. I would have given highest rating to screen printing but the orange-red in my design turned out pretty brown, different than the test. And maybe that was because it was on grey, but the rest of the colors were bright and vibrant, they were still great but was a little bummed about that. Fixing that, they would have been perfect. T-shirts were amazing quality.
Great experience as always!
Avenger Alumni Association,
East Greenwich, RI
It was quick and easy to get my design on the exact t shirt I wanted. The creative team helped make the design look professional. Every step of the process was quick and easy, and I received my shirts early!
Santa Barbara, CA
I can't say enough how impressed I was with this experience. Although the price was not cheap, I certainly got what I paid for. An exceptional product made to my specifications and delivered on time. Additionally, the customer service was top-notch. I had chosen a print color that the artists at CustomInk noticed was not showing well on my desired t-shirt background. So I received a phone call asking if I wanted to try a slight modification- they gave me multiple options, and asked what my preference would be. Then I was sent a new proof immediately and the shirts were delivered on time on the original schedule. I also got a phone call on the day of delivery asking how I liked the shirt. Truly considerate and thorough customer service.
University of Pennsylvania,