Uncensored Customer Reviews

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There were some hiccups, but Enico corrected them and enhanced our imagery as well. Thank you for all of your help. The shirts all look great.

We had several inconsistencies with things that would and would not be allowed on the design due to “Disney” rules. I found 4 other companies that were willing to print my original design so this was quite frustrating.

Always excellent experience and service, you are my go-to company for merch printing and I will order again soon

Emailed Custom Ink about cloning a shirt and got it spot on. Thank you.

We recently ordered Next Level shirts with custom prints from CustomInk, and they turned out exactly as we had hoped. The quality of the shirts themselves was incredible, soft yet durable. The prints came out crisp and clean, with the colors looking vibrant and sharp. Everything about the order matched what we envisioned when we designed it. We were also impressed with how professional the final product felt. It’s always a relief when the finished shirts live up to expectations, and these definitely did. Overall, we are very pleased and will certainly use CustomInk again in the future.

Design, ordering, and shipment all occured easily and quickly. But my supplied image was small and low DPI. I had expected poor rendering but the logo itself came out great. Only thing not perfect is the tiny (R) that lost some detail due it's size and low Dpi. I do not fault CustomInk for that at all. I am pleased.

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Overall great very satisfied with the final product.

The personable, caring customer service was a differentiator for Custom Ink in my past orders. This time around it felt a lot less personable and a lot less urgent.

Overall, the experience was great: the shirts came out great, shipping was on time, and everything was accurate. Thank you so much. The biggest point of concern/stress was the proof approval process. My group order included varyious sizes of Next Level shirts (youth, womens, regular); the initial proof showed the image as one size placed across all sizes, meaning the images ran off the youth shirts in the proof and was otherwise an unacceptable size on the womens shirt. I was called by a representative and when I raised the issue, I was told that I would incur an additional charge ($80) for another sized screen to accommodate the smaller sizes. Even after I accepted the additional charge, I still had to speak to a representative about the sizing because the updated proof still showed the images running off the shirts. The whole proofing process took a little over a week, and I was stressed and unconfident that the images would be appropriately sized and whether they would arrive on time. Ultimately they did, and I was very happy. My bits of advice are these: - Inform customers how many screens they will need for their order if their order includes various sizes/styles ahead of time so their proofs will be more accurate. This was a surprise AFTER I put the time/effort into creating a group order and paying for it. I was happy to pay for the additional screen, but knowing earlier would have saved a lot of time/stress. - Double-check the proofs sent to customers. Most if not every proof sent to me showed the image running off the youth shirts, which is likely never intended by the customer, and I had to speak to a representative 2-3 times to get it right, causing concern about meeting the delivery date. I would definitely order from Custom Ink again, but knowing this experience, I would adjust my expectations and communication with representatives to avoid delays.

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Custom ink always is on point we are so appreciative of knowing we will always get have a beautiful finished product.