Overall experience of
the last 1,000 customers:
  • WOW!
    49%
  • Great
    40%
  • Good
    7%
  • Okay
    3%
  • Bad
    1%
and
97.0%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Next Level Jersey T-shirt had this to say:
7/22/15 at 11:32 am eastern... CustomInk.com

I was expecting a big corporation approach and was pleasantly surprised to receive genuine customer care from Katherine. Her understanding of true, effective salesmanship and outstanding customer service is evident through her work.

Petr S.
Seattle, WA
Overall Experience Wow 5
Order Again? Yes
7/22/15 at 9:48 am eastern... CustomInk.com

CustomInk's customer service representatives were very helpful with all of my questions.

Rachael D.
Pensacola, FL
Overall Experience Great 4
Order Again? Yes
7/21/15 at 5:41 pm eastern... CustomInk.com

Fabulous company to do business with, excellent customer service! Will definitely be using CustomInk again!

Lisa A.
Sparks, NV
Overall Experience Wow 5
Order Again? Yes
7/21/15 at 1:35 pm eastern... CustomInk.com

I liked the service and this is my first time using it. I found your company through a simple search on Google and looked through a couple of your competitors sites. Your pricing wasn't the most aggressive but I liked your website the best (easy to use), the fact that you email me each design to save & share and the product offerings you have. One thing I was not excited about was the sizing on the back of the adult shirts that I ordered. I did have to proof them, however the image on the web made them look like they were much larger and covered a larger portion of the back of the shirts. In the case of the childs shirt ordered, the design did. However, for all of the adult shirts the actual print was much smaller than the images that I had approved. At first I really liked that a designed proofed things and asked me to proof them. I would have expected a true designer would have caught the size issues on the adult size shirt vs. the children's shirt. I am not asking for a refund, however because of this I may or may not use your services again. I recently left a local shirt printer for similar issues (outcome of printing).

Melissa D. - Owner
Caruso's Imports,
Eden, NY
Overall Experience Good 3
Order Again? Yes
7/21/15 at 12:21 pm eastern... CustomInk.com

CustomInk's customer service is amazing. They made sure I was happy throughout the entire process. The overall quality of the work and screen printing quality was so much better than we expected. The only thing I was a bit disappointed was the lack of artwork scaling. The artwork was too small for XL or above shirts but perfect on medium sized shirts. BUT we definitely look forward to doing more shirts with CustomInks.

James H. - Assistant Captain
RIP - Rest In Paint,
Basking Ridge, NJ
Overall Experience Great 4
Order Again? Yes
7/21/15 at 12:03 pm eastern... CustomInk.com

No Comments

Nicole R.
Santa Clara, CA
Overall Experience Great 4
Order Again? Yes
7/21/15 at 11:25 am eastern... CustomInk.com

No Comments

Paul K.
Summit group,
Golden, CO
Overall Experience Good 3
Order Again? Yes
7/20/15 at 4:06 pm eastern... CustomInk.com

Customer Service was the key here! Everyone was extremely knowledgeable, friendly and helpful throughout the entire process. Even when I finalized the order over the phone, just before midnight, the associate was very thorough in making sure the order was correct and seemed very happy to do so. Everyone I talked to even had kind words to say about the shirt design. The online design tools were easy to use and everything came on time as promised and looked great! Just make sure to be very specific about graphic placement and expectations up front AND when you review the digital proofs, to make sure you get your desired outcome. The overall experience was amazing across the board and quality of the material, size and color of the product all exceeded expectations.

Tim K.
Milford, OH
Overall Experience Great 4
Order Again? Yes
7/20/15 at 11:29 am eastern... CustomInk.com

No Comments

Malkia C.
El Sobrante, CA
Overall Experience Great 4
Order Again? Yes
7/19/15 at 3:03 pm eastern... CustomInk.com

No Comments

Yasmeen A.
Teach For America,
Philadelphia, PA
Overall Experience Wow 5
Order Again? Yes
7/16/15 at 9:33 pm eastern... CustomInk.com

No Comments

Cindy W. - Managing Member
Insyte CPAs,
Vestavia, AL
Overall Experience Okay 2
Order Again? No
7/16/15 at 12:56 pm eastern... CustomInk.com

No Comments

Brian D.
Bermuda Dunes, CA
Overall Experience Wow 5
Order Again? Yes
7/16/15 at 11:38 am eastern... CustomInk.com

No Comments

Nastassia V. - Program Coordinator
UCR Health Family Medicine Center,
Palm Springs, CA
Overall Experience Wow 5
Order Again? Yes
7/15/15 at 1:02 pm eastern... CustomInk.com

Your customer service ROCKS! thanks so much....Sadie was fantastic - attention to detail; friendly; & super informative on your product lines. I will definitely order again.

Becky H.
Via Church,
Mesa, AZ
Overall Experience Wow 5
Order Again? Yes
7/14/15 at 4:06 pm eastern... CustomInk.com

Very easy to design my tshirt. Good design options. Great shirt options. Extremely responsive and quick delivery! I requested a rush delivery and it arrived a day earlier than promised. Very pleased with the quality of the shirts and my overall experience with Custom Ink!

Heather D. - Marketing Director
Nielsen Law Group,
Gilbert, AZ
Overall Experience Wow 5
Order Again? Yes