Overall experience of
the last 1,000 customers:
  • WOW!
    53%
  • Great
    38%
  • Good
    6%
  • Okay
    2%
  • Bad
    1%
and
96.8%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Next Level Jersey V-Neck T-shirt had this to say:
8/1/14 at 10:15 pm eastern... CustomInk.com

Every one I spoke with was 100% on the money with their help and attitude was exceptional. No, better than exceptional. You will certainly have repeat orders from us.

Steve L.
Casco, ME
Overall Experience Wow 5
Order Again? Yes
7/18/14 at 11:22 am eastern... CustomInk.com

Oh man, you guys. I was actually totally over CI after repeat customer service fails a few years ago. BUT this time when I called MELISSA was sooooo freaking ridiculously awesome and personable and funny and helpful and an angel sent from heaven itself. I say this both as a customer and as someone who trains teams to have great customer service. That was stellar. Please pay her all the dollars you can find and then find a way to give more dollars to her. I hope you recorded that conversation so you can go back to it and show new hires what an absolute customer service WIN looks like. I hope you write a book based on Melissa's skills and they turn it into a movie which all of us complain about because the book was better. People who didn't read the book will love it, but, you know, whatever- we're more literate.

Chad F. - Warrior Prince
Socotch,
Cartersville, GA
Overall Experience Wow 5
Order Again? Yes
7/3/14 at 3:59 pm eastern... CustomInk.com

Quick and thorough service from CustomInk. Couldn't have asked for more. We'll be back!

Teresa W. - Manager
Rockfire Productions,
Bridgewater, NJ
Overall Experience Wow 5
Order Again? Yes
6/5/14 at 12:25 pm eastern... CustomInk.com

The people at Custom Ink are awesome! Everyone I talked to was eager to help and always took the time to make sure everything on my order was correct and the shipping time was incredible! I had a very large order and expected that the due date would be extended out but I was totally impressed that they still got the t-shirts to me in the promised 2 week time!

Rachel M.
El Shaddai Ministries,
Bonney Lake, WA
Overall Experience Wow 5
Order Again? Yes
5/28/14 at 2:42 am eastern... CustomInk.com

This is just good business. You meet and exceed the customers expectations!

Chris R. - owner
a fresh look painting,
Decatur, IN
Overall Experience Great 4
Order Again? Yes
5/28/14 at 2:41 am eastern... CustomInk.com

This is just good business. You meet and exceed the customers expectations!

Chris R. - owner
a fresh look painting,
Decatur, IN
Overall Experience Great 4
Order Again? Yes
5/15/14 at 12:01 pm eastern... CustomInk.com

I had a great experience with CustomInk. Everyone with whom I spoke was very pleasant and helpful. The customer service made purchasing and delivery very easy.

Addrenia S.
Baltimore, MD
Overall Experience Wow 5
Order Again? Yes
5/5/14 at 3:13 pm eastern... CustomInk.com

Great customer service as always!

Katelyn R.
Peoria, IL
Overall Experience Good 3
Order Again? Yes
5/5/14 at 12:31 pm eastern... CustomInk.com

Ordering super rush was very easy and the person I talked to was very personable and extremely helpful. It was a pleasure being on the phone with her. I believe her name was Heather. Overall the customer service was amazing and I will definitely order from custom ink again!

Becky S.
Baltimore, MD
Overall Experience Wow 5
Order Again? Yes
4/25/14 at 11:54 am eastern... CustomInk.com

My overall experience was great! Also the shirts arrived a day earlier than the expected date which was much appreciated!

Katie L. - Operations Associate
Absolute Travel,
New York, NY
Overall Experience Great 4
Order Again? Yes
4/24/14 at 4:06 pm eastern... CustomInk.com

Customer service is hands down the best customer service and the only reason I would use custom ink again. Im concerned on the final product and washing it. Many shirts were ruined this way.

Ian P.
Fairfax, VA
Overall Experience Okay 2
Order Again? No
4/24/14 at 1:27 pm eastern... CustomInk.com

My experience with Custom Ink was top notch all around. The design process is so fun, the production time & cost is totally reasonable, and the final product turned out great! They even wrapped all the shirts in a plastic protection to insure they would not get damaged by weather during shipment. That's a company that cares about delivering a quality product (and the note was so cute - they have personality too!) I would say the ONLY improvement that could improve the experience as a whole - would be having a "username" of sorts with a little more user-friendliness. I wish that it was easier to see (maybe with thumbnails) different versions of my design. For example I wish I could make a "project" - Israel Shirt 2014. Then within that project I could "version" out each design as it progresses- and easily see each with thumbnails. So I would go into my Israel Shirt project - and see all the versions that I've created (v1, v2, v3 - or a custom naming convention.) Then, as you continue to develop - like you currently have it set up - you can save your updates as a new version, OR update the existing version with a "save as" type move. Otherwise- still a fantastic company & product. Thanks Custom Ink! :)

Ellen S.
Chicago, IL
Overall Experience Wow 5
Order Again? Yes
4/2/14 at 7:14 pm eastern... CustomInk.com

Very great products and variety. Great service. Swift delivery.

Ricardo M. - President
Diverse Movement,
Waipahu, HI
Overall Experience Great 4
Order Again? Yes
3/20/14 at 9:22 am eastern... CustomInk.com

Customer Service was excellent

Erica W.
Phoenix, AZ
Overall Experience Great 4
Order Again? Yes
3/18/14 at 2:14 pm eastern... CustomInk.com

I love the customer service. What great helpful attitudes! Keep up the good work.

Beau L. - Executive Director
Horizons Academy of Maui, Inc.,
Kihei, HI
Overall Experience Great 4
Order Again? Yes