Overall experience of
the last 1,000 customers:
  • WOW!
    54%
  • Great
    38%
  • Good
    5%
  • Okay
    2%
  • Bad
    1%
and
97.5%said they would order
from CustomInk again
CustomInk.com

Uncensored Customer Reviews

Customers who purchased the Port Authority Short Sleeve Easy Care Shirt had this to say:
3/31/14 at 9:07 am eastern... CustomInk.com

My customer service experience was exhausting but courteous. I've never experienced such incompetence in any other retail transaction. I spent a lot of time getting all of the details correct with my order only to have it mistakenly modified numerous times. I gave a DIRECT LINK of my shirt design to more than one customer service reps only to have them ignore it and choose the wrong one. This was followed by them changing the color and size of items by mistake and missing the entire second page of my order, twice. I have to say undeniably that only by my perserverance were my orders completed. The whole experience left me frustrated and exhausted. Carelessness and oversight will destroy a retail company. I do however wish you all the best and hope that my experience was not indicative of the entire company. BTW, once the order was placed, processing and shipping was EXTREMELY quick. It was a pleasant surprise.

Don M.
Valhalla, NY
Overall Experience Okay 2
Order Again? Yes
3/26/14 at 10:34 pm eastern... CustomInk.com

No Comments

Jennifer G.
Cedar Falls, IA
Overall Experience Wow 5
Order Again? Yes
3/9/14 at 5:09 pm eastern... CustomInk.com

No Comments

Melissa K.
Placentia, CA
Overall Experience Great 4
Order Again? Yes
12/25/13 at 3:11 pm eastern... CustomInk.com

No Comments

Stephen M. - Pastor
First Presbyterian Church of Punta Gorda,
Punta Gorda, FL
Overall Experience Great 4
Order Again? Yes
11/15/13 at 2:23 pm eastern... CustomInk.com

The website was very easy to navigate and we were able to easily design our shirts. They were delivery a week ahead of the original delivery date provided - thank you CustomInk!

Barbara H.
Carmichael, CA
Overall Experience Wow 5
Order Again? Yes
10/14/13 at 7:28 pm eastern... CustomInk.com

A truly great company. We are so happy to have found you and to support you by ordering all our custom logo needs from CustomInk. We hope that other businesses will learn from your business model. Being able to call and speak with an intelligent articulate person that solves all issues right then and there is truly amazing these days. Thank you for creating CustomInk!!

Rachel L. - Owner
Code Source,
Sebastopol, CA
Overall Experience Wow 5
Order Again? Yes
10/8/13 at 7:53 pm eastern... CustomInk.com

No Comments

Jeff M. - Owner
BuiltRiteBleachers.com,
Southington, CT
Overall Experience Great 4
Order Again? Yes
9/13/13 at 11:53 am eastern... CustomInk.com

Very pleased with the quality of the embroidery itself, the shirt quality and the excellent help choosing the right colors for our logo. We have already received compliments on the shirts!! My guys are already asking for more shirts. It helps identify our technicians the minute they walk on a school campus or a medical office to provide our services.

Barbara M.
Victorville, CA
Overall Experience Wow 5
Order Again? Yes
8/29/13 at 7:56 pm eastern... CustomInk.com

No Comments

Lucas P. - Owner
Lucky Lawn Landscaping,
Bonney Lake, WA
Overall Experience Great 4
Order Again? Yes
8/22/13 at 11:14 am eastern... CustomInk.com

Very satisfied with shirts and embroidering. Great customer service when questions and problems arose with the order. Very prompt in contacting me and solving the issues that exceeded my satisfaction.

Stephen M. - Pastor
First Presbyterian Church of Punta Gorda,
Punta Gorda, FL
Overall Experience Great 4
Order Again? Yes
8/17/13 at 5:58 pm eastern... CustomInk.com

Good

Matthew G.
Soldotna, AK
Overall Experience Good 3
Order Again? Yes
7/18/13 at 3:16 pm eastern... CustomInk.com

No Comments

Randy C. - Property Director
University Manor Apartments,
Cedar Falls, IA
Overall Experience Great 4
Order Again? Yes
7/9/13 at 9:57 am eastern... CustomInk.com

Our companies overall experience was great! The service representatives were easy to work with and made sure the process was smooth. We will definitely use this company again!

Cari H.
La Sal, UT
Overall Experience Great 4
Order Again? Yes
7/1/13 at 8:34 pm eastern... CustomInk.com

No Comments

Kevin M. - Owner
KPM Services,
Box Elder, SD
Overall Experience Great 4
Order Again? Yes
6/11/13 at 10:12 am eastern... CustomInk.com

My experience with Custom Ink was excellent. It was very easy and the products are top quality.

Leslie A.
Marion, IL
Overall Experience Wow 5
Order Again? Yes