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Uncensored Customer Reviews
Customers who purchased the Port Authority Short Sleeve Easy Care Shirt had this to say:
Other than the size the experience was excellent.
service contact was very good.
VERY pleased with all the help from Lindsay Kay and Megan Brown. Both very professional and easy to work with.
Johnson City, NY
Park Ridge, IL
The customer service was very good. The artwork and embroidery looked great and the service overall was very good.
Our re-order was quick and easy. Shirts came out looking great. Will order again in the future.
Apple Valley, CA
The customer service is top notch. You will get all my business
Serves U Right,
San Antonio, TX
Rouses Point, NY
Very good. Friendly and helpful staff. Nice shirts!
My customer service experience was exhausting but courteous. I've never experienced such incompetence in any other retail transaction. I spent a lot of time getting all of the details correct with my order only to have it mistakenly modified numerous times. I gave a DIRECT LINK of my shirt design to more than one customer service reps only to have them ignore it and choose the wrong one. This was followed by them changing the color and size of items by mistake and missing the entire second page of my order, twice. I have to say undeniably that only by my perserverance were my orders completed. The whole experience left me frustrated and exhausted. Carelessness and oversight will destroy a retail company. I do however wish you all the best and hope that my experience was not indicative of the entire company. BTW, once the order was placed, processing and shipping was EXTREMELY quick. It was a pleasant surprise.
Cedar Falls, IA
First Presbyterian Church of Punta Gorda,
Punta Gorda, FL
The website was very easy to navigate and we were able to easily design our shirts. They were delivery a week ahead of the original delivery date provided - thank you CustomInk!