the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the New Era Stretch Fit Cotton Hat had this to say:
great service, fantastic turn around time, no one better at getting it done and done right the first time. I needed hats fast, did the design, had a proof in a very short time and delivered when promised
Otherwise a great customer experience
Harrisburg Waste Paper Company,
Overall, I thought I was paying for a premium service, but ended up dissatisfied with both the quality of the embroidery and the oversized hats.
Sonoma County Meat Co.,
Santa Rosa, CA
The customer service was excellent! In the past we have been very satisfied with the purchases we have made. We are hoping for a quick resolve on the color problems in our shirt/sweatshirt order.
Brown Electrical Services,
Santa Rosa, CA
Easy to order but quality is moderate.
Sedro Woolley, WA
The Custom Ink representatives were very nice and helpful and the products turned out great!
Please review the Sizing Chart that was available to us; L/XL, 7 3/8" - 7 3/4" (Diameter), should equal 23 3/16" - 24 5/16" (Circumference). M/L, 7 1/8" - 7 1/2" (Diameter), should equal 22 3/8" - 23 9/16" (Circumference). S/M, 6 7/8" - 7 1/4" (Diameter), should equal 21 9/16" - 22 3/4" (Circumference). I have always worn the L/XL from New Era and the fit is perfect. In this shipment It is too big... My head is 24 1/4" (Circumference). Please note I will probably not order hats from custom ink again but will most definitely keep on buying the silk screen t-shirts :)
CustomInk is always awesome to work with, everything turns out perfect and is shipped quickly, they are my go to place for everything I need for my electrical company for outfitting my employees.
Switch Electric LLC,
Working with customink has always been really easy and a pleasure. I always know that I'm going to get quality service when I need something and get great discounts for re-orders. My only complaint is that I have been unable to have a group order shirt designs on their own without having problems verifying that our group has purchased rights to the image we use. I ended up having to share the purchase receipt with my group so they can provide it when placing an order and even then I've had to get involved a number of times to confirm that we own the image.
CustomInk is definitely a first-class operation. From the moment I started using their website, to the first contact with their employees, and all the way to receiving the package earlier than expected, I have been very very happy. The personnel are all very intelligent, easy to converse with people who work very hard and care about the customer. When you think it can't get any better, this beautiful box arrives and is designed and packaged like a gift wrapped box from a boutique. As a fan of design, I can see that they have some talented designers on their staff. The only part I wasn't completely satisfied with was how the embroidery came out on the caps. Maybe it was due to the logo design, maybe it was the inability to duplicate the Pantone colors in thread, or maybe it was just me having too high expectations but I certainly won't say it was due to CustomInk's lack of effort (because they certainly put their 110% in it). I will definitely work with them again in the future because their experience and customer service are more important than anything else. The product may not have met my expectations but there is always next time...
Our Fire Department will be repeat customers.
East Helena, MT
San Diego, CA