the last 1,000 customers:
from CustomInk again
Uncensored Customer Reviews
Customers who purchased the Next Level Youth Girls Jersey T-shirt had this to say:
Your customer service is great... I was able to add shirts onto my order the next day after placing the order with no problem. The packaging and branding that came with the shirts is awesome... I love working with your company. It would be really cool if we could get some sort of credit to make up for the shirts that didn't fit - or if we could get the larger sizes for the 8-10 kids without shirts right now. That would be, in my opinion, above and beyond all customer service standards but I would be surprised if you offered that as you guys are a business also and have to make money. So let me know if that would be at all doable. I WILL be ordering from your company again despite this sizing issue... I will just note that if we get these shirts again to order two sizes up. But it would be super cool to get some kind of credit or replacement shirts for the kids who are shirtless right now. And adults actually... the people who ordered the AM-AL were 6 adults. They weren't as bummed as the kids but I did have to refund them and eat the cost of $10 per shirt basically. My number is 724-433-9954 and email is email@example.com if you'd like to contact us regarding the matter.
Competitive Edge Gymnastics,
Lower Burrell, PA
I spoke with a representative several times regarding my order and was so incredible pleased with the service and on time delivery. Great work CustomInk!
It was great!
The Turning Pointe Dance Studio,
I would recommend and return to Custum Ink in the future. The illustrations provided on the website and the ability to upload a personal image made this a great experience.The express shipping option was right on target!
Customer service, product and delivery were all perfect. We will use CustomInk again and again!
Overall a good experience. The follow up and confirmation on the printing was very good. I was however disappointed that the size of the shirts were a little small and the sizing chart on the website was a little misleading.
Owings Mills, MD
The hours of availability and each person I spoke to was extremely helpful. I ordered items across youth and adult sizes and when I had questions, the company accommodated. I will order with this company again.
East Austin College Prep,
I placed my group t-shirt order as gifts for family and friends and overall experience has really been great. My "T-shirt Ambassador" Tiffany Biascochea-Smith, was by far the friendliest and most helpful sales rep I have ever worked with. She was prompt and thorough throughout the entire process, which took a few months (on my part). I'm a graduate student with a busy schedule, so I wasn't able to respond to her very quickly or consistently, but when I did she was ready to help with sample designs, colors, pricing, sizing and suggestions of how to turn my original idea into a great finished product. If anyone who matters is reading this, Tiffany deserves a raise or promotion because she was phenomenal! Great work should be acknowledged. She was so helpful and really a pleasure to work with. My very first correspondence with her was such a great experience that I didn't even bother checking back with competitors (who either didn't have a live sales rep or only communicated via e-mail). Thanks!
Next Level Youth T-shirts run VERY small!! Of the 17 shirts we ordered most parents have felt that the sizes ran very small. We are having parents re-order another jersey at their own expense because the shirts were just so small. My daughter is an 8-10, I ordered a 10-12 and I will likely have to be one of the parents re-ordering a t-shirt. This was disappointing to many, the customer service received when ordering was great, website was great. Most of the experience was very positive, so we were just bummed when the shirts games so small.
Kolotov Dance Studio,
Lake Hiawatha, NJ
I had the best experience with CustomInk. It was very easy to design the shirt, pick the shirts, and colors. I was impressed with the quick turnaround time from the designer to shipment. I typically like to support local businesses but had a great experience with CustomInk.