Overall experience of
the last 1,000 customers:
  • WOW!
  • Great
  • Good
  • Okay
  • Bad
97.2%said they would order
from CustomInk again

Uncensored Customer Reviews

Customers who purchased the Jerzees Open Bottom Sweatpants had this to say:
8/16/14 at 1:32 pm eastern... CustomInk.com

I'm upset because I made two orders and on the second order I got express shipping while on the first order in didn't get express shipping and the second order came within a week. It's extra money for no reason, but I'm happy with product so it's whatever. Also the customer service people were never available and when I did the callback thing, it took almost 6 hours for them to respond. I only picked CustomInk because they are cheapest among their competitors. Next time I hope it's less painless, but it was an okay experience.

Amber I.
Piscataway, NJ
Overall Experience Good 3
Order Again? Yes
7/21/14 at 11:04 am eastern... CustomInk.com

No Comments

Jonathan S. - Associate
O'Melveny & Myers LLP,
Los Angeles, CA
Overall Experience Wow 5
Order Again? Yes
6/30/14 at 10:49 pm eastern... CustomInk.com

Love this company. I will continue to use it and would recommend it to anyone.

Miranda S.
Bismarck, ND
Overall Experience Wow 5
Order Again? Yes
6/23/14 at 11:18 am eastern... CustomInk.com

same as Item #3....... I had 2 orders (#4325006- "uctsweats & #4325010-"aitsweats"). I informed the phone rep that it was a "Rush" order that I need all items by June 16 - AT THE LATEST!! I was assured that all 130 pieces would arrive. I then got an email stating that one of the sizes "got stuck" and would not arrive with the shipment, but would arrive 1 day later. This meant that one of my students did not get their pants along with the rest of their class. I paid $231 for a rush order, but it did not come complete. To appease me, I was given a $25 credit for a future purchase. How does $25 compare to the $231 that I wasted!! To make matters worse, I ordered all the pants in "OXFORD". When they arrived, "aitsweats" were CLEARLY lighter than the "uctsweats", making it apparent that there was another screw up on your part. However, at that point, I didn't feel like getting into a debate with one of your representatives. I just chalked it up to more poor service and customer relations on your part!! That $25 credit that I received will NOT be put to use because I will never make another purchase with your company. I felt that I me & all of my concerns were just "blown off".

Ron D. - Sr calss advisor Health and PE Teacher
Union County Votech,
Scotch Plains, NJ
Overall Experience Bad 1
Order Again? No
6/12/14 at 11:54 am eastern... CustomInk.com

As a high school student who has to order mass quantities of mechendise for clubs and sports teams I love custom inks, it's quick and easy to work. I highly recommend custom inks to all my peers.

Isabella M.
Northside Soccer,
Chicago, IL
Overall Experience Great 4
Order Again? Yes
5/28/14 at 1:53 pm eastern... CustomInk.com

Wonderful job! We love them.

Donna N. - Teacher, Student Council Supervisor
Princeton Elementary School,
Princeton, ME
Overall Experience Great 4
Order Again? Yes
5/15/14 at 6:04 pm eastern... CustomInk.com

Products are great and service is great

Jessica T.
Greenlawn, NY
Overall Experience Great 4
Order Again? Yes
5/13/14 at 12:28 pm eastern... CustomInk.com

This my second year ordering from custom ink, because I have girls that range in sizes it was nice to have products that would be the same and came in youth and regular sizes!

Christina H.
Westbury, NY
Overall Experience Wow 5
Order Again? Yes
5/12/14 at 10:07 am eastern... CustomInk.com

No Comments

Amanda G. - Youth Director
Temple Beth-El of Great Neck,
Great Neck, NY
Overall Experience Great 4
Order Again? Yes
5/2/14 at 11:31 am eastern... CustomInk.com

Our customer service, as always, was top notch! You feel like you know the person you're speaking to on the phone and they work with every detail of the design. Very polite!

Kelli R. - Administrative Assistant
Manor Church,
Lancaster, PA
Overall Experience Wow 5
Order Again? Yes
4/28/14 at 2:52 pm eastern... CustomInk.com

No Comments

Megan G.
Princess Anne, MD
Overall Experience Great 4
Order Again? Yes
4/27/14 at 11:02 am eastern... CustomInk.com

People on the phone were easy to talk to and made the process easier. Packages came on time and were organized well.

Natalie H.
Weston, CT
Overall Experience Good 3
Order Again? Yes
4/25/14 at 7:10 pm eastern... CustomInk.com

This is my third time ordering from custom.inc and I have nothing but great things to say about them. The customer service representatives are very friendly and polite and are more than happy to help resolve any problems you may have.

Heidi P.
Madison, CT
Overall Experience Great 4
Order Again? Yes
4/23/14 at 11:41 am eastern... CustomInk.com

We needed to make a change just after submitting the order online and the rep was extremely helpful and friendly and made the experience exceptional. I will do more business here in the future.

Jill C. - Coach
SHS Tennis,
Indianapolis, IN
Overall Experience Wow 5
Order Again? Yes
4/22/14 at 3:41 pm eastern... CustomInk.com

The customer service was excellent! I'm just a little disappointed in the product. But Thank you for donating to my Relay for Life event, that actually mean so much to me!

Madeleine N.
Mc Lean, VA
Overall Experience Great 4
Order Again? Yes