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Uncensored Customer Reviews
Customers who purchased the Promotional Canvas Tote had this to say:
Camano Island, WA
Great customer service. Felt very personalized and done on a timely basis.
Very easy to design bag, great customer service follow-up and confirmation. Good packaging and delivery. Impressive, well done!
I had some issues getting the bags that I designed delivered to my friend's apartment, and three different people from CI tried to contact me personally. They were so attentive and worried about not getting my package to me. I finally got the location of the FedEx holding place or UPS, whichever it was, thanks to their efforts. I could have probably looked it up, but they actually called and emailed to make sure that I found it. And then I got a voucher for the trouble I went through, so they really took care of me. They're also the friendliest people I've never met who I've talked to on the phone. Seriously. I want to work for them.
Excellent experience - very easy to upload images - and quick turnaround with proofs.
I liked the ease of designing and making the whole bag. I even had an online chat regarding my options... they were prompt and knowledgeable. Later the customer service approved my design and even texted me to see the final design! Overall the process was seamless and super efficient.
New York, NY
The website was a little awkward to use when ordering more than one item. Customer service quickly resolved this issue but it took a phone call and a mistaken order to play that out.
University of Central Missouri,
Wellesley Hills, MA
in short, really amazing. it all starts with customer service. the people you have on the phone are sensational. i talked to three different people and they were all super cordial, happy, delighted to help, super knowledgable. really a great experience with them. we had a super rush order for a presentation and CustomInk completely came through with flying colors. outstanding, will use again as well as recommend to others. THANK YOU for understanding customer service rules all else.
Santa Ana, CA
Great job. Great quality. The design printed very well. I needed the image to be edited after I got the first proof, that process went very smoothly and response times were prompt.
This was so easy and fun to design a custom product for my group. I look forward to the opportunity to do it again!
Mercer Island, WA
Couldn't be more pleased.
UMKC Dept of English,
Kansas City, MO