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Uncensored Customer Reviews
Customers who purchased the Rabbit Skins Infant One-piece had this to say:
Very helpful and save me money I definitely was going to do separate orders for the infants shirts but you guys showed me how to bundle it and save.
I do a lot of online business, but seriously, this is the best company I have ever dealt with. Sign me up as among your greatest fan!
Great prices, great service, super fast!
Crossroad Farms Dairy,
overall great experience. First time. I didn't get how to use the design your own and it didn't seem easy on the website; i found a template and modified that, which worked. For me, the design your own was a little hard, but maybe that's me. Everyone on phone was great, and customink stood by their word. There was a little lag time from when I put order in and thought it was finalized, and it seemed like order got "lost" or overlooked, then we were on a time crunch because apparently it still needed to have numbers confirmed and paid. I didn't realize that and was waiting for response from staff. No matter, because CustomInk stood by their word and got it to us on time, and overall the experience was great. I only listed the stuff above because it might help you in future with others. The family loved the shirts, loved the design we ended up with, and quality overall was really good! Everyone I worked with, and there were several, was positive, upbeat, helpful and kind...that's important, because it was stressful to be responsible for designing and ordering the shirts. Thank you!
Throughout the process, I visited with several different CustomInk reps. They were all knowledgeable and friendly, and wanted to make sure I got the best product for what I wanted. I would highly recommend using this company to get the shirts you want. I will use them again if the need arises.
Personnel were fabulous. Accommodating in every way. extremely helpful and efficient.
Windy Ridge Knitting Guild,
Park Ridge, IL
Thank you for always making my experience with custom ink one of the best, the staff has always gone above and beyond.
Carmona family vacation,
Everyone loves the t-shirts and I loved the help
New Orleans, LA
I have a sales background with tons of CUSTOMER SERVICE training and wow your company has this down PERFECT!!!! Every single person I spoke with on the phone had the best attitude. Extremely helpful hints and opinions of how we could better our design of our family reunion t-shirts. The follow thru and profesionallism was superb. I am currently planning a wedding shower and needed some items for this from another company...Totally Promotional. They however do not have the knack that your company does. I so wanted to order from you again. I will highly recommend your company again. Lastly, we were told that the Gildan cotton T may be heavy and they suggested going with another shirt...even in the hot deep south of GA...this shirt is just perfect for what we needed. Everything was 100% spot on with Custom Ink. Wish all companies had your same type of positive employee. Must be a great place to work.
Lana was very helpful and patient when working with me while placing the order.
Grosse Pointe Woods, MI
I am specifically writing this feedback about the representative that worked with me, Kevin Asossa. He was fantastic! First, I was calling from an overseas location and didn't have the greatest connection. Kevin was extremely patient with me, respectfully asking me to repeat things he didn't catch, not speaking over me, and ensuring that all information was accurate before moving on to the next item. I have worked with other companies that attempted to pretend that something wasn't going on, which just made me frustrated, but Kevin communicated the issue with me. When I asked if he would rather me call back for a better connection, he stated that he was comfortable working with in such conditions, if I was, so we continued and wound up laughing about the whole thing in the end. Kevin was a refreshing connection in today's world of terrible customer service. Great job!